My first “The Unabomber was right” essay was in 2017, and he’s been proven more right with every passing year. In that post, I began,
“As I understand it, Ted believed that technology was destroying society, making us all slaves to it, and taking the joy out of life. I have yet to see how blowing people up addressed this problem, but then he shouldn’t have had to be right about everything. The evidence has been mounting since 1995, when he killed his final victim,that the Unabomber wasn’t quite as crazy as we thought.”
The intensity of that conclusion has only multiplied with time, further technological excesses and inconveniences, and experiences like today’s trip to Staples to buy some wildly over-priced black ink for my crummy Hewlett Packard printer, purchased by my late wife when our ethics training and consulting business was even more financial distress than it is now.
It is a Sunday on Labor Day weekend, and the parking lot at the strip mall near my house was, as I expected, nearly empty. Staples, however, had the longest line at the single register open I had ever seen there. Some of this was the fault of Staples, which like just about every other chain, decided to keep its workforce cut to the minimum after the pandemic eased. After all, where else will the customers go? All of the stores have lousy service now; all of them are understaffed. For that, you can blame the progressive idiocy of raising the minimum wage to the point where it costs too much to pay for minimally-able employees. The result: fewer jobs, inflation, Staples-style (CVS-style, Home Depot-style, etc.) non-service.
But I digress. The huge line moved like a rabbit through the alimentary canal of a snake (maybe slower) because, I soon realized, everyone was using an app on their cell phones, and neither they nor the clerk were quite sure how the system worked. One woman was at the register for 20 minutes all by herself, looking and pounding on her smart phone, showing it to the poor guy trying to check her through. Every single purchase appeared to take at least three times as long as it would have before the addition of the apps to the process.
When I finally got to the head of the line with my three items, it still took too long: I had to enter two phone numbers, confirm my address, and “tap” with my card, but I was easily the quickest customer through the line, because all I did was pay for my stuff. A woman behind me actually said, “Wow! That was quick!”
I replied, “Want to know my secret? I bring up what I want to buy and pay for it.” You warned us, Ted. We just didn’t listen….







