
One of my best and dearest friends is currently distraught because someone he has been very fond of and close to for many years suddenly stopped communicating with him, or in the parlance of the day, has “ghosted him.” All of a sudden, for no reason he can imagine, his vanished friend refused to answer his phone calls, texts, emails or social media entreaties. It’s driving him nuts. No, his friend hasn’t died or been kidnapped. He’s just been cut out, dropped like the proverbial hot potato.
I thought about my friend’s pain during a recent work mystery: I was supposed to review an agreement for ethics issues, and time was supposedly of the essence. The company that had proposed the deal, however, kept stalling in sending the draft. First it was an email with the infuriating missing attachment; next it was the wrong file. Time was ticking: my client wanted to know what was causing the delay on my end.
I called everyone on the conference call that had ended with the document review as being agreed upon as the next step: nobody answered. Nobody answered my emails either. I called the lawyer orchestrating the deal. He was “out” but would call me later that day. He didn’t. I called again, telling his secretary that this was not making me confident about the company’s worth as my client’s business partner. I was told the lawyer’s assistant would call me “quickly.” Two hours later, after receiving no call, I called again. I was, shall we say, sharp. The secretary apologized and connected me to the lawyer’s assistant. She was professional, understanding, cooperative. She said there was no reason for me not to have received the document. “I’m going to storm into his office right now, and you’ll have the agreement to review in five minutes” were her exact words.
I never received the file, and I never heard from the assistant again.
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