There is a necessary class action law suit that needs to be filed against Experian, the multinational data analytics and consumer credit reporting company. Its scam, and it is a scam, is diabolically simple: once you enroll in its lowest level paid subscription (just $3.99 a month!), it is virtually impossible to cancel it. I say “virtually” because I would not be surprised if there was some magic, hidden,absurdly complicated way to cancel that one can only access by luck, genius or accident. Thus Experian could argue, “Oh no! It’s easy to cancel: see?”
Experian isn’t the only company to play this profitable, unethical game; since my wife’s death, I have spent an astounding number of hours dealing with dozens of companies’ “customer service” (Ha!) systems that have to have been set up to foil genuine customer service, frustrate efforts by consumers to get out of traps, and to prompt the understandable reaction, “Oh, to hell with it, it’s only a few bucks and I don’t have time for this.”







