Less than a week after taking office, attorney Scott Gessler, Colorado’s newly elected Secretary of State, announced that he plans to keep working part-time as an attorney for his law firm, the Hackstaff Law Group. In an interview with the Denver Business Journal, Gessler acknowledged that his plan to moonlight as a contract attorney raised ethical issues, but he needed the money.
Well that’s certainly an encouraging ethics orientation! Continue reading
What do Broadway theater-goers have a right to know and expect? The blog Gratuitous Violins has proposed a “Ticket-Buyer’s Bill of Rights.” While superficially reasonable, this manifesto embodies what is wrong with the expectations of consumers in general and theater patrons in particular. “Let’s face it,” the blogger, “Esther”, writes, “the producers are selling a product and we consumers should be able to make an informed purchase.” Okay. An informed purchase, however, does not require being routinely informed of all aspects of the production, particularly when the information is readily available to the responsible consumer.
Here are Esther’s three tenets of the “Bill of Rights”: Continue reading
Dear Ethics Alarms Readers,
As discussed here last week, I only recently learned that WordPress has been planting ads in Ethics Alarms according to some mysterious formula. Whatever it is, the formula managed to keep me in the dark and deface my blog, giving some readers the impression that I had approved of, or profited from the ads. I never saw them, nor did WordPress ever give me notice what the ads were, how they were being placed, or that they were being run at all. Some of the ads, I learned, were for products that I find objectionable: for example, Barack Obama-mocking T-shirts in questionable taste.
Without checking to make sure, because it is pointless, I will stipulate that somewhere in the vast number of Conditions of Use provisions I must have agreed to at some point in time now lost to posterity, there must have been a statement in fine print giving WordPress permission to do all this. Had I read it, I would have probably agreed to it anyway, and would still be in the same position today, coming late to the realization that because I never saw ads on Ethics Alarms doesn’t mean some readers aren’t. I take full responsibility for this, and I apologize. I have a duty to you, just like WordPress has a duty to me. It should have kept me informed, particularly when their conduct affected the content of my website. It didn’t.
Anyway, I have paid the 30 bucks that buys me, and you, a year of ad-free content. If you see another ad on Ethics Alarms, please let me know. And There Will Be Blood.
Thank you for your patience, passion, loyalty and understanding. In the year since Ethics Alarms began, we have begun to build a diverse community of readers who constantly surprise, challenge, amuse and enlighten me with its insight and opinion on ethics and related matters. I know I don’t express my appreciation to all of you frequently enough; I will try to do better.
Sincerely,
Jack Marshall
WordPress supplies a versatile and useful product that is user-friendly (if I can manage it, believe me, it is user-friendly), inexpensive, and well-serviced. It also seems to be diligent about supplying regular information, which is especially important to me. So many companies, and especially the government, regularly surprise me with unpleasant, disrupting, or costly changes in what they provide that I only learn about by accident, or when they start causing me trouble.
A few months back, for example, Direct TV gave me no-charge charge access to HBO, just a couple of months after I had canceled it. There was no notice about this, and as a result, we didn’t watch the network at all for some time, since we didn’t know we were receiving the signal. It was puzzling that the access to HBO just appeared, and when it had hung around a few months, I decided to look at the bill, which we paid automatically. Now, I discovered, we were being charged for HBO, which I had just canceled.
When I called Direct TV, the representative apologized, took off the charge, credited me with a past months charge before I had realized what had happened, and removed HBO. He also gave me a long explanation about why this had happened, which boils down to this: when your service is interrupted (as it was several months ago; I was late with a bill payment), it is my responsibility to tell Direct TV what channels I was getting before the interruption, or it might just slip in premium channels without telling me when it reconnects my service. Is this written anywhere? No, it isn’t.
I no longer trust Direct TV.
I don’t trust the Transportation Security Administration, either. Last week, in the middle of a trip that involved several flights, I set off the gate alarm, as is my custom (I have a metal hip), and prepared for the ceremonial wanding. But this time, it wasn’t a wanding; oh no no no! It was a bona fide, full-body, rough massage feel-up that included a sprightly hello to my throat, rear-end, and naughty bits. In many cities, such stimulation would have cost me a pretty penny, though only if it were not performed by a large, heavy, middle-aged guy named Carl, as mine was. Yes, in rapid response to the underwear bomber, whose attempted act of terrorism was more than a year ago, TSA has now instituted new pat-down procedures designed to determine, among other things, what’s in your BVDs. There was no advance notice of this to flyers, of course, until I was actually at the feel-up point of no return, having made my meeting schedule and bought my non-refundable ticket. In fact, the new procedures had been instituted mid-day, after I had taken a flight including the usual game of Wand Me.
Now, back on the ground, I learn that some readers of my WordPress blog see a string of Google Ads in the text, ads triggered by key words and automatically generated. Continue reading
I’ve been flying all over the place, and, as usual, an airline showed me some unethical maneuvering that I had never encountered before. They must stay up late thinking up this stuff. Continue reading
Thank you. Mitt Romney. I mean it. I am grateful. I am frequently asked for an example of how a business tactic can be completely legal and yet unethical all the same. Your brilliant double-deception is one for the ages.
Here is how it works: Continue reading
It’s an occupational malady: if your work involves thinking and talking about ethics, the increasingly unpleasant experience of travel becomes an ethics field trip. More than twelve hours spent in four airports and planes prompted these observations: Continue reading
It isn’t new, and there is no way to stop it, but we need to complain a little louder about the false promotion of counterfeit musical acts for concerts and fairs. It may be legal, but it is misleading and dishonest. Continue reading
Impeached Illinois Governor Rod Blagojevich stunned everyone in the courtroom, including prosecutors, when he declined to take the stand in his own defense in his corruption trial. Continue reading
I hit the roof yesterday when I found out that we had missed the deadline to apply for the promised $100 rebate on my son’s fancy cell phone. To make myself feel better, I checked with Consumers Reports and some other sources: sure enough, the Marshalls are not alone. It is estimated that 40%-60% of all rebates go unclaimed, to the tune of 4 billion dollars. What a deal for retailers! They lure you to the store with low prices. When you get there, you discover that the price will only truly be low after you mail in a rebate request and get a check in return. But you’re in the store, and have made the emotional commitment to buy. Later, you may find out that the various hoops you have to jump through to get the rebate back are annoying and time-consuming, and easy to botch. If you are busy, you may put it aside—and ninety, sixty, thirty, or even just seven days later, the rebate offer expires.
Are rebates ethical, or are they a particularly insidious form of consumer fraud, using the well-document human characteristics of impulse buying, inattention to detail, short attention span and procrastination against consumers to make millions of dollars in money that was supposed to be discounted but never was? Continue reading
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