We tend to think that unethical conduct by individuals in business arises from “bad” individuals, people who either have no ethics alarms at all, or those whose alarms are merrily ringing loudly while they go about their corrupt ways. Certainly there are people like this, but it is increasingly clear to me that most people behave unethically because they have been completely confused by the rationalizations and unethical arguments all around them. Combine this with the absence of ethics training in the schools, and you have a large segment of the public with ethics alarms that are like digital alarm clocks carelessly set to go off at 7 PM instead of 7 AM. (An analogy that occurs to me now because that’s exactly what I did last night.)
A stark example was on display over the weekend at Computer World, where Mark Gibbs helpfully presented an ethics quiz to his readers entitled “Seven ethical questions.” Continue reading