confidence

Update on the Secret Service: Mud

/ Jack Marshall / 22 Comments

muddy

The Secret Service Director, Julia Pierson, resigned.

Because today’s news carried yet another tale of a dangerous botch by her agency, an episode in which the President was allowed to ride in a elevator with an unscreened individual who had a gun on his person, this looks like a final straw situation when no final straw was needed.

It was crucial that she be fired, by Obama, and that this be made clear, as well as why she was being fired: incompetence, poor performance by the Service, no trust of confidence by him, Congress or the public. This should have been conveyed immediately after the fence-jumper fiasco. If not then, immediately after Pierson’s embarrassing performance before Congress yesterday. The message that the President himself will not tolerate sub-par performance would be a welcome and encouraging one even as ridiculously late as that would be, six years into his Presidency.

But no. As usual, the Administration’s message, and values,  are as clear as mud. Homeland Security Secretary Joe Jeh’s statement announcement of the resignation was typical equivocal murk:

1. I have accepted Pierson’s resignation.

2. I salute her 30 years of service.

3. We are studying the fence-jumping incident.

4. Scrutiny “by a distinguished panel of independent experts of the September 19 incident and related issues concerning the Secret Service is warranted. The Panelists will be named shortly.”

5. “The Secret Service is one of the finest official protection services in the world, consisting of men and women who are highly trained and skilled professionals prepared to put their own lives on the line in a second’s notice for the people they protect. Last week, the Secret Service was responsible for the protection of the President as well as 140 visiting heads of state or government as they convened at the United Nations General Assembly in New York City. Likewise, in August the Secret Service handled the protection of 60 world leaders as they convened in Washington, D.C. for the African Summit. As usual, the Secret Service executed these highly complex and demanding assignments without incident. There is no other protection service in the world that could have done this.”

So if the Secret Service it is so good, and performed so well recently, why is the Director quitting? Why is a panel needed, if the agents are so well-trained and the agency performs so well?

Mud.

____________________

Pointer: Slate

Sources: Washington Post 1, 2

Will President Obama’s New Leadership Model Cripple U.S. Management Competence For Decades?

/ Jack Marshall / 89 Comments

America in ruins

 It seems to be a distinct possibility.

The President of the United States is the culture’s most powerful, visible and influential leader. Like it of not, he is also a role model for leadership and management across society. He has the most responsibility, the largest organization to oversee, and the most vital interests at stake. The management and leadership techniques he uses necessarily set a standard others, especially young, inexperienced, aspiring leaders and management, will be encouraged to emulate.

What are they learning? To begin with, they are learning to accept a startlingly low standard for “confidence.”

The President has now issued two statements that he has “confidence” in the Secret Service. The assessment has special significance because the health and safety, the very lives, of the President, his wife, his young children and his staff is in the Secret Service’s hands, and the agency would seem to have demonstrated beyond all doubt that it is incapable of meeting any reasonable expectations or trust. We know that the agents are barely trained, and that they lack professionalism and self discipline. We know that agents availed themselves of prostitutes in South America, and got drunk on duty in Amsterdam. We know that  a gunman fired at least seven bullets that struck the upstairs residence of the White House in 2011, aided by a botched Secret Service response, and that just this month a deranged fence-jumper got into the residence and was running amuck before he was stopped.

The Service’s statement on that incident was jaw-dropping, saying agents “showed tremendous restraint and discipline in dealing with” an intruder who could have had a bomb or deadly intent. How could this President, any President, any leader, any manager, have “confidence” in a security force under these circumstances, with its own management displaying such a bizarre attitude?

Well, I don’t know. It’s a brand new paradigm, the most lassez faire, gentle, kind,empathetic and understanding, hands-off, no-fault, no standards, no accountability leadership style I have ever seen at any management level higher than a lemonade stand. I’m sure many members of the public, especially those who goof off at their jobs, steal supplies, file fake reports, arrive to work stoned, never finish assigned tasks and think they have a right to keep their jobs and paychecks no matter how useless they are, would love to have Obama as a boss. Such a boss would express confidence in the most obviously inept and untrustworthy employee imaginable, and apparently mean it. And never, never fire him. Continue reading →

Eliot Spitzer And The Pathology Of Leadership

/ Jack Marshall / 4 Comments
Some members of the Enormous Ego Club...

Some distinguished members of the Enormous Ego Club…

The New York Daily News today issued a scathing rejection of Eliot Spitzer’s candidacy for New York Controller, and endorsed his rival. This, from an ethical point of view, is a no-brainer, but it was the manner in which the rejection came about that was noteworthy, and the lessons we can glean from Spitzer’s character that are worth pondering.

The Daily News editors were obviously incensed that Spitzer obfuscated, spun and, in their view, lied when they quizzed him on the shady circumstances that caused him to resign in disgrace as Governor of New York.  Spitzer was alternately indignant—How dare you interview me about my criminal use use of a prostitution ring  when I was Governor, when that was long ago and I’m offering my services to the people of New York?—and evasive, as described in this passage of the endorsement piece: Continue reading →

Eric Holder Has President Obama’s “Confidence”—What Does That MEAN?

/ Jack Marshall / 17 Comments
Uh, Mr. President? When "mediocre" is puffery, something's wrong.

Uh, Mr. President? When “mediocre” is puffery, something’s wrong.

Two weeks ago, the various pundits on multiple current events talk shows agreed that the hopeless, untrustworthy, bunging and double-talking Attorney General, Eric Holder, would remain in office despite evidence beyond a reasonable doubt that he is a liability in the job, as long as “he retains the President’s confidence.” Sure enough, after another week in which Holder’s Justice Department came under even more bipartisan fire, White House political hatchet-woman Valerie Jarrett told the press that Holder  “will be in his position for quite a while” and “continues to have the president’s full confidence and respect.”

Not to be unkind, but this tells us that… Continue reading →

Bill Clinton’s Unethical Fun at the Expense of Obama’s Presidency

/ Jack Marshall / 8 Comments

With friends like Bill Clinton, President Obama hardly needs enemies.

In the middle of a crisis in his Presidency, with former supporters and allies joining critics in questioning his character, judgment, courage and leadership, Obama turned to a former president for counsel, just as many Chief Executives before him have done when the wolf was at the door. William Jefferson Clinton, however is nothing if not a hound for attention, and while Obama struggles with the mantle of leadership, Clinton is especially comfy in it. Thus when what was supposed to be a White House brief photo-op for the press gave Clinton a clear path to an open mike, he grabbed it, and promptly made look weaker than ever. As the Washington Post described the scene:

“After brief remarks by Obama, Clinton slid behind the lectern as if he’d never left the building. For a time it looked like he might never leave, as he fielded questions from a White House press corps eager to keep him as long as it could. He stroked his chin. He folded his arms and looked pensive. He gesticulated expansively. He was part professor and full politician enjoying the spotlight.

“After a few minutes, Obama seemed to conclude that he would be better served by being out of the picture than as a bystander. “I’ve been keeping the first lady waiting for about half an hour, so I’m going to take off,” he said. Clinton responded, “Well, I – I don’t want to make her mad. Please go.”

“And with that, Clinton had the stage to himself.”

He just couldn’t help himself. Continue reading →