This is how it is done: the perfect way to handle organizational misconduct.

Consumerist blew the whistle on the Grand Hotel in Dallas for blatantly attempting to bribe patrons into posting  favorable reviews of their stays there online. A reader had alerted the consumer hawk website to a sign displayed in the hotel’s lobby offering $3 to $5 to guests who wrote raves on travel sites like Expedia, Priceline, and others. The sign required “immediate proof of review,” said the bribe amount would vary according to the number of websites that posted it, and noted that all must be “positive, favorable” reviews” approved by mgmt.”

The web site soon learned that the whole scheme had never been “approved by mgmt.” The hotel’s representative sent this e-mail to Consumerist: Continue reading →