Ethics Dunces: The Academy Of Motion Picture Arts And Sciences

The Academy Awards announced that it will allow PriceWaterhouseCoopers to continue to represent the Oscars’ integrity as well as the organizations pledge that the results aren’t being, will not be, cannot be and haven’t been rigged, misread, wrongly tallied or mistakenly announced.

This, despite the fact that the firm proved beyond a shadow of a doubt that it cannot be trusted to do this, by either the Academy or the Oscar viewing audience, because it did not do it, exposing its carelessness and incompetence on national TV.

This is NASA letting Morton Thiokol continue to build space shuttles. This is the federal government re-hiring the same IT firm that made Healthcare.gov. This is Wesley Snipes rehiring the tax expert who told him he didn’t have to pay income taxes.

In addition to complete failure of management that the Academy’s decision to let bygones be bygones represents, it also has cultural consequences. As a culture, the United States has become allergic to accountability in all sectors. Over at Wells Fargo, where management presided over a nation-wide conspiracy to defraud depositors,  CEO John Stumpf opted for early retirement after the scandal, and is walking away with around $130 million, according to SEC filings.  Unless further action is taken by Wells Fargo’s board, which looks increasingly unlikely, Stumpf will leave with a fortune made up of stocks, cash payouts and other compensation. The Obama Administration, as documented here, repeatedly refused to hold incompetent agency heads accountable for fiascos, notably both of its Attorney Generals, and all three of its White House spokesmen. University president after university president disgraced their institutions by capitulating to racist, anti-speech, anti-education demands by students without consequence to their tenure. In journalism, Brian Williams remains on NBC’s payroll and the TV screen, despite having proven himself to be a habitual liar. Continue reading

A Very Bad Month For Price Waterhouse Coopers

Earlier this month, Big Four accounting firm Price Waterhouse Coopers sustained a high-profile hit to its reputation when  the senior accountants the firm sent to ensure the integrity of the Oscars broadcast, a job the firm has had for more than half a century,  couldn’t manage to hand out the correct envelope at the televised ceremony’s surrounding.  Now it looks like the chaos that this botch created was a prelude to far, far worse.  For years, federal investigators have been scrutinizing Catapillar’s overseas tax affairs, examining the complex maneuvers involving billions of dollars and one of the company’s Swiss subsidiaries.

Now, a report commissioned by the government accuses the equipment manufacturing giant of carrying out a massive tax and accounting fraud involving billions of dollars. And the accounting firm Caterpillar employed to perform its audits?

The envelope please?

You guessed it.

The report, part of a wide investigation being undertaken by the United States attorney’s office for the Central District of Illinois, the IRS and the Inspector General of the F.D.I.C., thus far is neither public nor made available to Caterpillar for review.  It  describes an illegal company strategy to bring in billions of dollars from offshore affiliates while avoiding federal income taxes.  Leslie A. Robinson, an accounting professor at the Tuck School of Business at Dartmouth College and the author of the report, concluded that…

“Caterpillar did not comply with either U.S. tax law or U.S. financial reporting rules. I believe that the company’s noncompliance with these rules was deliberate and primarily with the intention of maintaining a higher share price. These actions were fraudulent rather than negligent.”

Dr. Robinson’s 85-page analysis, based on publicly available and internal financial data from Caterpillar as well as bank data tracking wire transfers from Switzerland into the United States, found that Caterpillar brought back $7.9 billion into the U.S. structured as loans, over and beyond the income that had already been taxed overseas. The company failed to report those loans for tax or accounting purposes, though under U.S. law those profits would be subject to federal taxes.

For example, the professor  found  correspondence between the company and the Securities and Exchange Commission in which Caterpillar said it had $2.5 billion  in income eligible to be brought to the United States tax-free. The company, she wrote, did not have “anywhere near” that much money still available to be brought in tax-free.

No charges have been filed yet. Last week, federal agents raided three Caterpillar buildings near its headquarters in Peoria, Ill., as part of the investigation. Caterpillar said it was cooperating with law enforcement, but denied wrongdoing. The Internal Revenue Service is currently seeking more than $2 billion in income taxes and penalties on profits earned by the Swiss unit.

Continue reading

Incident At Big Bowl

Am I the only one who has weird  encounters  every single time I travel? That can’t be. (Can it?)

This week, I had a quick trip to Boston (where my heart resides, so I have to visit it) to present a legal ethics program to recently minted lawyers. On the way, I tried to grab a meal at Reagan airport. The flight was at 6:30, and I wanted to eat before I had to get on the plane. I chose an allegedly fast food outpost near my gate, Big Bowl. It was not busy: maybe two people ahead of me, one behind. The order was simple: a “big bowl” of kung pao chicken with white rice, no drink. I paid, and got my slip with the number 555.

When they called 555, it wasn’t my order. They called 549 before that, and it wasn’t right either. All the numbers on all the orders were wrong, and the confusion added about 10 minutes to everyone’s wait, notably mine. Finally, they skipped the numbers entirely, and shouted out the contents of each order. My big bowl had been mislabeled 550, and for a while I had to argue with the customer who had the 550 ticket, until she realized she had ordered fried rice, not white rice.

Meanwhile the employees were just shrugging, giggling and smiling away. “You had the wrong number,” one said to me. “No, you had the wrong number on my order. Why?” She shrugged and smiled.

“That’s no answer, ” I said. “Do you have a system, or not?  Can’t you tell me what happened? I was inconvenienced. Part of what I’m paying for is service. Why did this happen?”

Another shrug. No acceptance of responsibility. No apology or anything remotely sounding like one.  At this point, a superannuated hippy who looked like she was ready to do a Joan Baez set intervened with a condescending, “They made a mistake. Mistakes happen.” Continue reading

Early Ethics Alarms 2014 Award: The Corporate Asshole Of The Year Is….Comcast

Yeah, just try getting Comcast to fix your service issues, and you may find out exactly what it cares about, when you get your severance paycheck...just ask Conal O"Roarke.

Yeah, just try getting Comcast to fix your service issues, and you may find out exactly what it cares about when you get your severance paycheck…just ask Conal O”Roarke.

I don’t want to spoil the suspense or anything, but when a company gives a customer horrible service, keeps botching its attempts to address it, and then calls the customer’s employer about the persistence of his complaints, getting him fired as a direct result, attention, as Mrs. Willy Loman memorably said, must be paid.

Here is the whole awful story, as first described in Consumerist.

Conal O’Rourke  subscribed to Comcast in early 2013.  The company charged him, he says, for set-top boxes that hadn’t been activated; some of his bills were not being delivered as well, because they had his name wrong on the account. He met with a Comcast rep in May who said all would be resolved. It wasn’t. The problems got worse. In addition to still being charged for unactivated devices in his house, Comcast charged him twice for an additional  modem he did not have.

He decided to to cancel his service from these bozos in Oct. 2013,  but says a Comcast rep convinced him that the billing issues would be resolved and that he would get free DVR service and The Movie Channel for three months as compensation. I’ve been there, with DirecTV…except that my satellite service actually did what it said it would. Not Comcast, apparently. It sent Conal O’Rourke about a dozen pieces of equipment that he never ordered and didn’t want–DVRs, modem, standard boxes other stuff—and billed him $1,820 for it. Continue reading