Unethical Website Of The Month: OKCupid…The First Corporate Fick!

cupid5af

The ignominy of mere Ethics Dunce status is too good for OKCupid CEO Christian Rudder and his online dating service, and Unethical Website of the Month doesn’t do it justice either. The online dating website has revealed itself as an ethics outlaw, and a smug one. It is lying to its customers,  toying with the lives of vulnerable people who trust it, and doesn’t see anything wrong with its conduct.

That qualifies OKCupid as a Corporate Fick, the first ever so-identified here. As stated in the blog glossary of terms and concepts, a fick is someone who openly and blatantly violates social norms of responsibility, honesty or fairness without shame or remorse. That description fits OKCupid to a fare-thee-well.

In case you missed the story, the website revealed—proudly, in fact—that it intentionally set up users with bad dates, or mismatched by its own compatibility formulas, to see how people would behave. The uproar over Facebook’s undisclosed manipulation of users’ moods prompted the disclosure.Facebook’s experiment violated research ethics standards, and the company was misrepresenting both law and ethics when it claimed that they had Facebook user’s consent to use them as cyber lab rats. That was bad. This is infinitely worse. Continue reading

Ethics Strike Three And Four Against Facebook In Its Creepy Mood Manipulation Study

Facebook is so out.

"Meh. Look at this neat picture of my dog!"

“Meh. Look at this neat picture of my dog!”

Ethics Strike One was the research itself, using its own, trusting users as guinea pigs in a mad scientist experiment to determine whether their moods could be manipulated by secretly managing the kind of posts they read from Facebook friends.

Ethics Strike Two was the lack of its subjects informed consent for the study, violating the basic standards of human subject research. A boilerplate user agreement that makes a vague reference to using data for “research” in no way meets the requirements of informed consent for this kind of study.

This brings us to Ethics Strike Three.  In justifying the legality and ethics of the research, Facebook’s researchers explained that leave to perform such experiments was consistent with the user agreement (See Strike Two):  “[the experiment] was consistent with Facebook’s Data Use Policy, to which all users agree prior to creating an account on Facebook, constituting informed consent for this research.” As I pointed out above and in my previous post on this topic, this isn’t informed consent as the research field and various ethics codes define it. But even if it was, this statement is a lie. Continue reading

Obnoxious, Offensive, And Unethical: Facebook “Research” Turning Users Into Guinea Pigs

guinea-pig

Facebook apparently has been manipulating the feeds that some users get to see in order to measure how it the content affects the tone of their own posts.

You can read about the research here; I’m not publicizing it, because the Facebook’s research is an abuse of users and their trust. I don’t mind them reading my posts, for they own the service, and the service is in their name. I assume they will use my data and content to make money, but I didn’t agree to allow them to manipulate me, or what I write, feel, or think. I’m also not especially optimistic about the uses the results of such research might be applied to.

The researchers claim that the research is ethical because a computer program scanned for words that were considered either “positive” or “negative,” but the Facebook content wasn’t actually read. Facebook  terms of service state that user data may be used “for internal operations, including troubleshooting, data analysis, testing, research and service improvement.”

Since Facebook users agree to the terms of service, the researchers argue that this constitutes “informed consent” for their experiment.

Wrong.

Also ridiculous.

Continue reading