Somebody Please Sue Scribd, and Other Rueful Observations on the Collapse of American Customer Service

Too late to thank her, my wife’s death has made me realize what a terrible job she had dealing with all the companies, websites and cyber-traps one encounters trying to do business and deal with finances in today’s America. It also has brought into sharper focus what I had been aware of: that since the pandemic lockdown, customer service live and online has deteriorated to an extent that cannot be justified. When the Biden lackeys (like the execrable Paul Krugman) insist that the economy is wonderful and that the public doesn’t realize how great things are, this aspect of the economy should be thrown in their faces. Maybe elites like Krugman never have to go shopping in person or deal with a company’s website. If they did, they would realize that the quality of life has declined precipitously, and that it is fair to blame inflation (from profligate government spending) and excessive minimum wage levels as well as the remaining carnage from the Wuhan pandemic lockdown.

I hate to point a finger at Wells Fargo, as my bank has generally been more helpful over the past month than almost anyone else, but what follows is a prime example….

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