Comment Of The Day: “Public Confidence And Trust (2): Observations On Gallup’s Trust In Occupations Poll”

British commenter  Andrew Wakeling has a harsh take on professional ethics, but one worth pondering.

Here is his Comment of the Day on the post, Public Confidence And Trust (1): Observations On Gallup’s Trust In Occupations Poll:

I worked very hard to qualify as an ‘xyzist’ (initially in the UK finance industry in the 1970s) and the profession has served me very well, across much of the world. Part of the reason why I could earn big bucks was that I was trusted. My employer needed my sign off. The head regulator was generally a qualified ‘xyzist’ too. No Board would dare go far without support from a qualified ‘xyzist’.

The professional body (The Institute of ….) was strong, controlling entry (with hard exams), and policing behaviour with professional standards, codes of conduct and a disciplinary system. The profession largely wrote the rules and regulations for the industry. We always maintained we were acting in the ‘public interest’. At least superficially, we took our version of ‘noblesse oblige’ very seriously.

We, of course, weren’t the only elite and cosy profession, and in times of stress we could join together with others (lawyers, accountants, elite civil servants etc.) to present a united front against ‘unsound’ proposals.

That cosy world has now largely disintegrated, and perhaps it deserved to. Margaret Thatcher viewed the professions with particular suspicion as being self serving and in restraint of trade. The tide in academia has been towards open competition and ‘freedom with disclosure’, and quite unsupportive of unaccountable elites (largely male and similarly educated) setting the rules. Continue reading

Comment of the Day: “Unethical Business Practices: Online Reputation Services”

For those offended by the fact that this is the second Comment of the Day, I can only note that I haven’t posted a COTD for a while, so they can consider this one as making up for say, September 9.

Tgt has some uncomfortable truths about the practicalities of taking principled stands, in the context of my discussing the dishonest and bullying tactics of so-called online reputation protection services without specifically naming any one company.

There are gradients of this dilemma, which I’m not sure the author sufficiently acknowledges. For example, in the recent Defense of Marriage Act controversy in which law firm King & Spalding arguably dumped an unpopular representation because of inappropriate but no less threatening warnings from its biggest client, there are core professional values involved: once a lawyer ( or firm) accepts a representation, he or she may not, consistent with professional norms, drop the new client because of fear that the representation will have unpleasant consequences. There is no ethical obligation, however, to engage in a protest or civil disobedience when one objects to an abuse of official power. There is an obligation to do something, and it is ethically legitimate to choose a course that addresses the wrong without causing unnecessary harm to oneself or others. One not  cowardly by not being foolhardy.

Unless I accept John Adams’ rather perverse conviction that the only way one knows one is doing the right thing is when he is certain that the consequences will be personally ruinous, I don’t agree that I have failed an ethical obligation by choosing to flag unethical conduct without specifically inciting a company whose business it is to intimidate websites.

Besides, as I noted in my response to this comment, I am not through with these guys. Not by a longshot. But here is tgt’s Comment of the Day to my opening volley: Continue reading

Comment of the Day: “Dear God: Stop Calling”

I haven’t posted many Comments of the Day of late, and that is due to my recent schedule and sloth, not the quality of the comments. Michael’s comment below on my recent post about politicians announcing that they have been “called” to the presidency shook me from my torpor, for it usefully details how not all divine callings are equally objectionable. Here is his Comment of the Day:

“I know many people who feel (or say) they have been called by God to do various things. These generally fall into three categories:

“Category 1. A person who feels that God has called them to do something that will benefit many people (other than themselves). The thing they are called to do requires a lot of training, hard work, and results in very little money or praise. They don’t generally tell people they were called to do this except as a response to the question “Why would someone as talented and smart as you be doing something so thankless and impoverishing?”

Category 2. A person who feels that God has called them to fill a position of power, authority, or extreme skill. Such people pour themselves into preparing to best fill said position. They only admit that they are doing this in close confidence or when asked why they are going to such extreme measures to prepare themselves.

Category 3. Someone who loudly announces they are called by God to do something. This something is usually something grand, resulting in money, fame, power, or a combination of the three. They generally tell people they were called in response to the question “Why should you be allowed to do this when you don’t appear to have the qualifications, experience, or work ethic required for such a lofty position?”

“People in two of these categories have much more of my admiration than people in the other.”

We Know Enough about Ethics Already

If Shakespeare understood ethics so well, why are we still pretending to be ignorant about it?

I awoke to read about a breathlessly announced new work on ethics, a book called “Blind Spots: Why We Fail to do What’s Right and What to do About it.” Business Professor  Ann Tenbrunsel and co-author Max Bazerman write that we are unaware of the “ethical blind spots” that keep us from recognizing how we engage in unethical actions. The book cites tests and new research showing behavior that the authors call “ethical fading” and “motivated blindness.” They examine such case studies as Enron and the Madoff scam to show how people “believe they will behave ethically in a given situation, but they don’t. Then they believe they behaved ethically when they didn’t. It’s no surprise, then, that most individuals erroneously believe they are more ethical than the majority of their peers.”

Stop the presses! Conflicts of interest make us ignore core values and act in our own best interests, and we rationalize our actions to avoid confronting the true nature of our conduct!

Oops! I just stated the entire thesis of the book. I’m sorry, Ann! Apologies, Max! Continue reading

Ethics Quote of the Week: Salon Columnist Joan Walsh

Apparently I'm the pigeon in the lower left box.

“No one can be given credit for speaking from genuine moral or political conviction anymore; everyone can be dismissed or derided with a nod to their personal background. This may be the logical end of identity politics, where ultimately we’re each locked inside whatever little box we check, tiny caucuses of one, and common ground is impossible.”

—-Joan Walsh in Salon, bemoaning the accelerating tendency in public debate to discredit all beliefs, assertions and opinions, no matter how sincere or well-supported, as the product of bias and narrow self-interest.

Her comment could not be better timed, from my point of view. How tired I am of having readers demonstrate the trend Walsh describes by reflexively attributing every post I write as being proof of bias and a pre-existing agenda. If I criticize an atheist, I am a religious zealot; if I find fault with Obama, I must be a racist; if I point out that a production of “The Mikado” doesn’t really call for Sarah Palin to be beheaded, I’m a Left-winger. The problem is, unfortunately, that many prominent positions in the public square and blogosphere are driven by agendas and biases. It is so common that the concepts of independent judgement, an open mind and objectivity seem quaint and unrealistic.

I don’t know how to combat the problem, which is as serious as Walsh suggests. Recognizing it is a start.

Ethics Hero: Asra Nomani

Asra Q. Nomani is a Muslim. She is also is an American, an author, a women’s rights activist, and co-director of the Pearl Project. Today, in a column for the Daily Beast, she broke ranks with her religion and the absolutist foes of profiling as an anti-terrorist tool with a profoundly ethical act: she argued for new policies that may be against her own interests, but also may be in the best interest of her country and the public— because she believes it is the right thing to do.

The title of her essay: “Let’s Profile Muslims.”

Some excerpts… Continue reading