The Thugs, The Talk Show Host, And The Obamacare Operator: An Ethics Drama

Sean and Earline

Sean and Earline

Here is what happened.

Conservative radio talk show host Sean Hannity called the Affordable Care Act 800 “Hotline” to determine what information was being disseminated there. After all, the news media, without calling the line, was misinforming the public about what awaited them: CNN Headline News’s cheery morning host Robin Meade, for example, said, “They don’t have to use the website to enroll, right? Now they can do it over the phone?” Wrong.

He called, and this transpired, as described by Mediaite (you can also hear the call at the link):

“After President Obama gave out the phone number for the official Obamacare registration hotline Monday morning, radio host Sean Hannity called in to speak with a human representative… Eventually, he made his way to a help line with a female operator named “Earline Davis.” Hannity proceeded to ask Earline questions about the difficulties experienced on HealthCare.gov, prompting her to explain that many people have called to vent their frustrations and that all she can tell them is that the site will likely experience difficulties for the next 42 hours. The radio host also asked the woman the particulars of her job: When did she begin working on Obamacare calls, how long she trained for answering calls, and whether her bosses have told her what to say when asked about the “glitchy” website. Hannity even managed to convince the woman to read the “script” aloud on the radio:

“Thanks for your interest in the health insurance marketplace. We are having a lot of visitors trying to use our website right now. This is causing some glitches for some people trying to create an account or log in. Keep trying and thanks for your patience. You might have better success during off-peak hours like later at night or early in the morning. We’ll continue working to improve the site so you can get covered.”

“And that’s the whole thing? So you went through a whole week of training so you can do that?” Hannity asked before attempting to cut her off, perhaps sensing the sensitivities involved with such a question. He then asked her questions for which she clearly had no answers: “Did you know how much the government spent on that website?” “Isn’t that crazy?” “Did you know the president promised the average family was going to save $2,500 dollars, and the average increase is $7,500 a year?” Hannity complimented for the operator for being so polite and kind, but also asked her questions that could possibly put her job on the line: “Have you ever gotten anyone who really likes it yet?” he asked at another point. “Um, not really,” she admitted, sending the radio host into a fit of laughter.

The conversation later switched to small talk about her residence in Panama City, Fla. , the weather in Florida versus New York, her non-registered voting status, and her lack of knowledge about Fox News or any major right-wing talk radio hosts.”

She was fired.

Hannity then had Davis on his radio and Fox TV shows, where she said she was fired for talking to the news media, though she had never been told that she was prohibited from doings so.  Hannity announced that he would pay her salary for the year and also help her find another job.

Now some ethics questions and answers about the incident: Continue reading

“Don’t Worry! We’ve Got Your Back!” Markey’s Indefensible Cowardice and Cillizza’s Inexcusable Bias

Some Senators are Red, and some are Blue. Then there's Ed Markey...

Some Senators are Red, and some are Blue. Then there’s Ed Markey…

Massachusetts Senator Ed Markey, who is at least temporarily filling John Kerry’s seat in the U.S. Senate, listened to the testimony and questioning regarding President Obama’s embarrassing plan to attack Syria just enough to kill a few people and be annoying (to prove he really, really meant what he said about that red  line), and then cast his vote on the Senate Foreign Relations Committee’s compromise resolution approving the attack as “present.” Why? Well…

1. He’s a long-time Democratic loyalist from the House, and would no more oppose a Democratic president than fly…

2. He’s from peacenik Massachusetts (just like me!), and he knows that in the only state to give George McGovern its electoral votes, voting to drop missiles on foreign land that haven’t attacked us first is very unpopular, and…

3. He’s a lily-livered coward and a disgrace to his state.

Markey is also a liar, as his ridiculous “explanation” for his abdication of responsibility shows: Continue reading

The Second Annual Ethics Alarms Awards: The Worst of Ethics 2010 (Part 1)

Happy New Year, and welcome to the Second Annual Ethics Alarms Awards, recognizing the Best and Worst of ethics in 2010!

This is the first installment of the Worst; the rest will appear in a subsequent post. (The Best is yet to come.) Continue reading

Cindy McCain Shows Us What the Absence of Integrity Looks Like

What sense can we make out of the conduct of Cindy McCain, Senator John McCain’s wife?

In a celebrity video ad, posted online by a gay rights group called NOH8, Cindy McCain has properly linked the bullying of gay teens (and the recent spate of gay teen suicides) with the second-class citizen, undesirable human being status attached to gays by politicians who support the “don’t ask, don’t tell” policy. Then, as the media began speculating about the policy rift in the McCain household, since Sen. McCain still supports the archaic, unconstitutional and unjust policy that forces gays to hide their sexual orientation or be deemed unfit for military service, Cindy McCain sent out a Twitter message that read:

“I fully support the NOH8 campaign and all it stands for and am proud to be a part of it. But I stand by my husband’s stance on DADT.” Continue reading

On Obvious Lies and Sen. McCain

I have long been fascinated by the self-evident public lie. Sometimes the product of desperation, sometimes arrogance, sometimes contempt, each example poses a set of equally unattractive interpretations. Does the liar really believe the obvious lie is true, in which case he or she is deranged? Does the liar think that enough people will believe something so demonstrably false, meaning that he or she holds a deplorable lack of respect for the intelligence of the public? Is the liar so fearful and cowardly that he or she cannot summon the integrity to admit what is obvious, even though doing otherwise looks ridiculous? Or, as is surprisingly often the case, does the liar have so little regard for the truth and such a deficit of shame for lying that he or she doesn’t care that the lie is obvious?

When elected officials and others holding high office resort to the obvious lie in a matter of any importance, it should disqualify them from continuing in office. An obvious lie obliterates public trust. For example, when Janet Napolitano had the gall to pronounce department’s anti-terror airplane security measures a success because, be sheer luck, passengers foiled the so-called “Underwear Bomber,” she forfeited any future trust in her honesty of competence. (She is still Secretary of Homeland Security, however.)

The excuse sometimes offered by obvious liars after the fact is an ethics “Catch 22.” They argue that an obvious lie is a harmless lie, because nobody could possibly believe it. (Over on “The Ethics Scoreboard,” a spectacular version of this argument launched the continuing feature of “The David Manning Liar of the Month,” after Sony tried to justify its use of a fictional movie critic, “David Manning,” to attach glowing—but fake— blurbs to lousy films, like the Rob Schneider comedy “The Animal.” When its deception came to light, Sony protested its practice was harmless because nobody believed critical praise in movie ads anyway.) The defense conveniently ignores the question of why anyone would offer a lie they didn’t expect anyone to believe. It is really a consequentialist scam: if I try an outrageous lie and it works, great; if it doesn’t, then it wasn’t a lie.

What do we make, then, of Sen. John McCain’s stunning claim in a recent Newsweek interview that “I never considered myself a maverick” ? Continue reading

Dubious Ethics Studies, Part I.

Thanks to Malcolm Gladwell (Blink) and the one-word titled books he has inspired, we are being exposed to more social science research than ever before, much of it with relevance to ethics. I’ll admit to using some of these when they support my point of view, and that is the problem: what such studies supposedly signify often tell us more about the biases of the analysts than the behavior of the subjects. Two recent studies illustrate the point. Continue reading

Ethics Notes on a Busy Week

  • Sen. John McCain, who had well-earned credibility on military matters,  released a statement after the State of the Union address saying that “it would be a mistake” to repeal “Don’t ask, don’t tell” as President Obama pledged, and added…

“This successful policy has been in effect for over 15 years, and it is well understood and predominantly supported by our military at all levels. At a time when our Armed Forces are fighting and sacrificing on the battlefield, now is not the time to abandon the policy.”

John, John, John. You have, in other interviews, stated that you served with many gay soldiers who performed their duties with distinction, so the current policy continues a form of bias and discrimination without any  justification. The fact that it may be “successful” is not sufficient reason to continue a practice that is unethical, unfair, and a violation of the principles of civil rights. Success is no excuse for violating core ethical principles; one of the primary justifications for the U.S. allowing torture, an outright violation of the Declaration of Independence, was that it was “successful,” an argument you properly rejected. Continue reading

Ethics Dunce: Sen. Al Franken

In the midst of the increasingly tense and contentious Senate debate over its health care reform bill, Sen. Joe Lieberman asked for unanimous consent to extend his remarks “an additional moment.”  Sen. Al Franken was taking his turn presiding over the Senate, and to  Lieberman’s amazement, refused. Continue reading

Is Gossip Unethical? Is the Pope Catholic?

A recent Wall Street Journal blog post included this surprising statement:

“Amid a rise in office gossip, researchers are disagreeing over whether it is fundamentally good or bad.”

Pardon? Dictionaries are unanimous in defining  gossip as “idle talk or rumor, especially about the personal or private affairs of others.” That’s pretty clearly unethical, wouldn’t you say? Continue reading