unethical culture

How “The Star Syndrome” Corrupts The Workplace And Institutions

/ Jack Marshall / 10 Comments

bad-apple

A bad apple can indeed spoil the barrel. It happens all the time…especially when the bad apple seems like the shiniest one of all.

In Oakland, the third police chief in less than two weeks has resigned, in all likelihood because, like his predecessors, he was implicated in the department-wide sex and misconduct scandals. Now the city has given up on having its police led by police officers, and the mayor will be in charge, at least for a while. How does a whole police department get that bad? Unethical cultures spread from unethical members of the culture that are not immediately weeded out, or at least shunned.

A recent article in Harvard Business Review explains the process.

“Our recent research identifies a common phenomenon that might help dampen unethical behavior before it even needs reporting: Employees who engage in unethical conduct are more likely to be socially rejected by their peers. By ignoring the unethical employee — leaving the room when they enter, excluding them from conversations — coworkers have the power to signal that someone’s unethical behaviors are not acceptable and should be corrected.

That is, unless the unethical employee in question has the reputation of being a high performer. In spite of the tendency to socially reject those who are unethical, we uncovered a double standard based on a person’s contributions to the bottom line. Specifically, we show that unethical high-performing employees are less likely to be socially rejected by their peers, which implies that unethical behavior can be tolerated. This is not the case for unethical low-performing employees.”

This is the Star Syndrome or The Kings Pass, one of the most insidious of all the rationalizations on the Ethics Alarms Rationalization list: Continue reading →

The Ethics Lesson Of Breitbart’s Implosion: Unethical Cultures Are Deadly, And So Is Donald Trump’s Touch

/ Jack Marshall / 21 Comments
Nice job, Andrew!

Nice job, Andrew! That’s some legacy!

The Breitbart conservative website empire is in the process of wrecking itself through its own corruption. Good. This is an invaluable lesson in the field of organizational culture, and perhaps it will prompt other unethical organizations to reform their cultures before it is too late.

I had  the good sense to abandon Breitbart as a trustworthy news source long ago, after I was burned by the site’s doctored Shirley Sherrod video. Conservatives, like liberals, often hold on to their heroes long after they have proven themselves unworthy of reverence or even respect; Andrew Breitbart was an especially unfortunate example. He created a group of websites that really delivered news the way Fox is unfairly accused of reporting. They ignored stories that impugned the honesty, integrity or reliability of conservatives, and actively sought stories that showed the worst of progressives, and often slanted those stories to mislead readers, shamelessly appealing to their confirmation bias. The corrupt culture he built, cheered by prominent conservative pundits who should have known better like Glenn Reynolds (Breitbart was “punching back twice as hard,” you see: Rationalization #2 A. Sicilian Ethics, or “They had it coming”), predictably became worse after its architect’s untimely death. Nothing showed this more vividly than Breibart’s decision to become, as resigning editor Ben Shapiro called it today, “Donald Trump’s personal Pravda.”  It attacked Trump’s critics and rationalized Trump’s outrages. I dissected a particularly disgraceful example here, but there were many others.

Then came, as almost always does, a chance event that has shattered Breitbart along its rotting fault lines. Continue reading →

If Fox Will Fake A Headline, What Else Will It Lie About?

/ Jack Marshall / 3 Comments

As part of its coverage of the NFL opener for the Chicago Bears, Fox Sports wanted to use as graphics some news media headlines from last season that questioned Bears quarterback Jay Cutler’s courage and guts in the NFC Championship game, when he left the field with an injury that some felt Cutler should have played through.  It couldn’t find any such headlines, however because there weren’t any. No problem: Fox just had its crack graphics department make some up.

Fox flashed three newspaper headlines across the screen:

Cutler Leaves With Injury
Cutler Lacks Courage
Cutler’s No Leader

Fox announcer Daryl Johnston then told viewers that “these are the actual headlines from the local papers in Chicago.” But one of those local papers, the Tribune, decided to check. There were no “actual headlines” like those, in Chicago, or anywhere else. Caught in an outright misrepresentation, Fox Sports came clean, sort of. Continue reading →

Attention FCC: What the News of the World Scandal Reveals About Rupert Murdoch

/ Jack Marshall / 1 Comment

Rupert Murdoch

Concluding that the News of the World scandal in Great Britain shows that Rupert Murdoch has less than a sufficient reverence for ethics, journalistic or otherwise, is an intellectual achievement well within the powers of Forrest Gump.  Concerns about the integrity of the Australian media magnate have been voiced since he first stuck his kangaroo’s nose in the American media tent. As is too often the case here, legitimate points were minimized by their linkage to political bias: was Murdoch bad for American journalism because he was unethical, or because he was conservative? His most vocal critics, being from the Left, regard the two as the same, which allowed Murdoch to accumulate defenders on the political right who should have been just as wary of his methods and ethical deficit.

Now his flagship tabloid, The News of the World, has folded in the midst of a still-unfolding scandal. You can read details here; the important thing to know is that the tabloid was essentially lawless. Continue reading →

A Harsh Lesson We Must Learn From Atlanta’s Teachers

/ Jack Marshall / 26 Comments

There isn’t much enlightening to say about the unfolding Atlanta teacher cheating scandal, but its implications must be faced, as difficult as that is.

Georgia Gov. Nathan Deal revealed this week that award-winning gains by Atlanta students were based on widespread cheating by teachers and principals. The Georgia Bureau of Investigation identified 178 teachers and principals – 82 of whom have confessed – in the biggest cheating scandal in US history. Not the first one, however; there have been a lot of them recently, across the country. The media is pointing to the U.S. education system’s increasing dependence on standardized tests as “the problem.”

I see: the testing made them do it. Continue reading →