Baseball finally installed a replay review system to address umpire calls that were shown by TV slow-mo to be clearly wrong. For all the complaining about the system, it was the only ethical choice. Mistaken calls were changing the results of games, and because of technology, this was now obvious to all. Only technology could solve the problem.

Unfortunately, however, human beings still control the technology. Bias, emotion and other impediments to ethics will still prevail more often than we like to think. Yesterday’s Red Sox Yankee game provided a classic example.

Yankees manager Joe Girardi challenged a safe call on the Sox’s Andrew Benintendi when he slid into second base for an apparent double. The video showed that the second base umpire had missed the play. Upon review—the umpires put on headsets to get the verdict from a New York studio where another set of umpires check the video from multiple angles—the call was reversed, and Benintendi was out.

In the same inning, Red Sox manager John Farrell challenged an inning-ending double play. The review showed Red Sox baserunner Mookie Betts safely reached second before the throw, allowing the Red Sox to score the game’s first run. For the second time in a single inning, Greg Gibson,  the second base umpire, had his call reversed. I have never seen this happen before. For an umpire, this is not just embarrassing, it is professionally humiliating.

Later, in the seventh inning, the same star-crossed (cross-eyed?) umpire  called Yankee Greg Bird  out as he was doubled off second base after a lineout. The video this time was more conclusive than the first challenge: the umpire blew it, again. Bird had beat the throw.

While the challenge was being reviewed, the Red Sox broadcasters, who had concluded that Bir should have been called safe at second, were talking about the rarity of the same umpire being reversed three times in a single game. Sox color man Dennis Eckersley wondered aloud if professional courtesy and loyalty might affect the review.  What he was really asking was whether the umpires in New York would allow a colleague to be exposed to the disgrace of being reversed three times in one game. This wouldn’t only  make him look bad, after all. It would make umpires look bad. Three strikes and you’re out, after all.

Sure enough, the decision from New York was that the call at second was correct. Bird was out, even though the video showed he was safe.

The umpires have plausible deniability here: this was hardly the first time that a replay review seemed at odds with a video. Nonetheless, it was a sobering display. By all appearances, the umpires distorted the game to protect one of their own who was having a terrible night. They were employing the Golden Rule in the kind of setting where the Golden Rule works against an ethical result, not for it.

Fortunately for the umpires, allowing the third blown call at second was allowed to stand had no effect on the game’s outcome, but that is just moral luck. The umpires made a very clear statement. They regard loyalty to colleagues as more important than their profession, the game, their fans, or public trust. They, or at least the umpires involved, cannot be trusted to put aside their biases and conflicts when their duties demand it. Technology may be unbiased, but the humans using it are not. Professionals are not always professional when a colleague’s fate is involved.

Humanity is the ultimate conflict.