Health and Medicine

Morning Ethics Warm-Up, 10/30/18: Scary Ethics Stories!

/ Jack Marshall / 64 Comments

Good Morning!

(And HAPPY BIRTHDAY to my brilliant, talented, always challenging, Trump-hating lawyer little sister, Edith Sophia Marshall!)

1 Quiz results: about 90% of responders found the drag Python sketch about a ladies club re-enactment of Pearl Harbor funny. Whew. As for the one voter who said that it was unfunny because it made light of human tragedy and violence, I’m glad you never attended any of the stage comedies I directed.

2. Ending birthright citizenship for illegal immigrant offspring? President Trump told Axios in an interview that he was preparing to issue an executive order to end birthright citizenship for children of immigrants here illegally. “It was always told to me that you needed a constitutional amendment. Guess what? You don’t…You can definitely do it with an Act of Congress. But now they’re saying I can do it just with an executive order.”

I have found no authorities who agree with Trump’s lawyers, if indeed they are telling him that. If they are, I don’t blame him for listening to them: if there was ever a President who was legally clueless, it’s this one. Some conservatives are livid about the suggestion (obviously all illegal  immigration-boosting liberals are as well), noting that this proposal is exactly as unconstitutional as Obama’s immigration-related EOs. I tend to agree with them. Ethically, the birthright rule is an incentive to break the law and anachronistic, since it originated when there were no legal restrictions on immigration nor reasons to have any. if the question gets to the Supreme Court, however, it will pose an integrity test for the conservative justices. Their philosophy is that you can’t just re-write or ignore the Constitution when it gets in the way of desirable policy, and this is a perfect example.

It is also very possible—likely?— that the President was using this trial balloon to energize the anti-illegal immigration base as the “caravan” continued its march. Continue reading →

Saturday Morning Ethics Warm-Up, 10/13/18: The Mob, Bizarro World, Mid-Air Pedicures, And Robert E. Lee [UPDATED!]

/ Jack Marshall / 10 Comments

1. Things fearmongers say...A Facebook friend, smart, a lawyer, good guy, wrote this: “The confirmation of Judge Kavanaugh will go down as one of the darkest days of the American experiment.” He really wrote that, and an astounding number of the Facebook leftist echo chamber “liked” the statement. Apparently Kavanaugh is going to resuscitate the Dred Scott decision, Korematsu v. United States, child labor and end women’s suffrage. He’s going to engineer from the Supreme Court chambers the equivalent of the American Civil War, or Pearl Harbor. Right. If Kavanaugh turned out to be a stealth combination of Jack the Ripper, the Marquis de Sade and Dr. Fu Manchu his confirmation couldn’t possibly rank in the top hundred “darkest days.”

That kind of rhetoric is hysterical and irresponsible, an abuse of free speech designed to make gullible and intellectually lazy people irrational and ignorant.

2. “Stop  making me defend Donald Trump…AND Robert E. Lee!”  Last night, as President Trump was speaking in front of a rally, NBC News tweeted out,

WATCH: President Trump says “Robert E. Lee was a great general” during Ohio rally, calling the Confederate leader “incredible.”

A few points to note on this: How is that observation and opinion news by any definition of the word? Lee was regarded as a “great general” well before the Civil War: that’s why Lincoln offered him the  command of the Union army when the war started. There are many, many books written by military experts that express and justify that assessment. Ghengis Khan was also a really great general, along with Julius Caesar and Curtis LeMay. This is a rare variety of fake news, joining more common varieties that have become routine of late like potential news, future news and psychic news,called past news, a new oxymoron. As for “incredible,” this, everyone conscious should know by know, is generic Trump-speak like “great,” “tremendous,” and “sad.” Who knows what it means here? It doesn’t mean Lee was an incredible human being, or at least there’s nothing in the context of NBC’s tweet that suggests that. He had an incredibly good beard for that period, at least compared to say, Longstreet, who looked like a member of ZZ Top. He was incredibly conflicted over which side to fight for. He had incredible guts.

Incredibly, though not really, because the mainstream news media has established that there are no depths to which it will not stoop in its unethical bias and incompetence, NBC tweeted that to bolster the long-running false narrative that President Trump is a racist, which he must be to extol Robert E. Lee,  the object of a particularly vile historical airbrushing and statue-toppling movement, a part of the Left’s Orwellian indoctrination and mind control effort as it slowly but surely embraces totalitarianism.

But if one actually knows the context of Trumps’ remarks, he was not praising Lee, though there is no reason why he shouldn’t, but making the point that despite Lee’s credentials and reputation, it was unheralded Ulysses Grant, denigrated as a joke when the war started, who defeated Lee. Trump was, as he usually does, talking about himself, and NBC’s tweet was intentionally misleading, and just more pandering to Trump-haters, attempting to further divide the country.

3. Floss! Floss! One of the very first posts on Ethics Alarms was about the ethics of people flossing their teeth in public. Having read this story, about a woman who began giving herself a pedicure during an airplane flight, I hereby officially proclaim that the conclusion in that post applies:

Manners and public etiquette are always evolving, and society determines what it will and will not endure. The passive, “mind your own business” theory always espoused by the least respectful, rudest and least considerate among us is a prescription for an endless deterioration in the quality of public life, and a greased slide into culturally-endorsed bad conduct. Every citizen has an obligation to his and her community to confront conduct that he or she feels does not belong in public, confront the offender, and support others who do so. Doing otherwise is not “minding one’s business,” but endorsing and entrenching bad conduct, abdicating the public duty of cultural preservation.

On a related note, there’s this.  Continue reading →

Morning Ethics Warm-Up, 10/1/2018: Of Boies, Drunks And Maryland…

/ Jack Marshall / 7 Comments

Welcome, October!

In vaudeville terms, ethically speaking, this is like following a dog act…

1.  More on the strange legal ethics of David Boies. I am currently teaching the David Boies-Harvey Weinstein-New York Times fiasco as a main feature of all of my legal ethics seminars. (You can read the original post here) To its credit, the Times recently did a feature on Boies including his side of the story, which is, I found, not very mitigating. It also had this passage:

For his part, Mr. Weinstein showered Mr. Boies with invitations for opening-night parties and celebrity-studded charity events. The Weinstein Company put one of Mr. Boies’s daughters in the hit 2012 film “Silver Linings Playbook,” and also distributed a movie she produced, “Jane Got a Gun.” Along with the son of one of his law partners, Mr. Boies formed a film production company, which invested $5 million each in two Weinstein films, “Gold” and “The Upside,” both flops.

These entanglements may have colored Mr. Boies’s objectivity and judgment about Mr. Weinstein. But they weren’t, in the legal sense, a conflict of interest. They more closely aligned Mr. Boies’s interest with his client’s, which as far as the bar is concerned is a good thing.

I don’t know what bar the Times is talking about, because a lawyer “aligning” aclient’s interests with a client is not “a good thing,” but a condition that interferes with a lawyer’s independence and objectivity. It creates a personal conflict of interest that not only has to be waived by the client, but which the lawyer must reasonably believe will not affect his representation.

This comments to ABA Model Rule 1.8 make it very clear that significant gifts to clients (in this I would include gifts and benefits to family members) are ethically perilous at best:

Gifts to Lawyers

[6] A lawyer may accept a gift from a client, if the transaction meets general standards of fairness. For example, a simple gift such as a present given at a holiday or as a token of appreciation is permitted. If a client offers the lawyer a more substantial gift, paragraph (c) does not prohibit the lawyer from accepting it, although such a gift may be voidable by the client under the doctrine of undue influence, which treats client gifts as presumptively fraudulent. In any event, due to concerns about overreaching and imposition on clients, a lawyer may not suggest that a substantial gift be made to the lawyer or for the lawyer’s benefit, except where the lawyer is related to the client as set forth in paragraph (c).

Why don’t bars just declare lawyers accepting significant gifts and favors from clients as inherent conflicts of interest that reek of the appearance of impropriety?

The answer is that lawyers like getting gifts from rich clients, and lawyer associations tend not to interfere with things lawyers like to do. Continue reading →

Saturday Morning Ethics Warm-Up, 9/22/18: The All Fark Edition!

/ Jack Marshall / 33 Comments

GOOD MORNING!

On a day when Ethics Alarms finally passed its high-water mark for followers, I thought it appropriate to plug Fark, one of the legion of sources I check every day to find ethics topics. It’s a facetious news aggregation site that links to both serious and obscure stories with gag intros, like this week’s header on a story about a recent study on Alzheimers: “The number of Americans with Alzheimers is expected to double in the next 40 years. That’s horrible, but did you hear that the number of Americans with Alzheimers is expected to double in the next 40 years?”

My dad loved that joke, and the older he got, the more often he told it, and the more ticked off my mother would be. An all-Fark Warm-Up is a good way to avoid (mostly) politics for a while.

1. I have no sympathy for this guy. Is that unethical? This is Mark Cropp:

He has “Devast8” tattooed on his face. He says that his brother did it when they both were very drunk, as if he was a non-participant.  “Once it was started, I thought, I can’t go back on it now,” he has said. “I wish I had stopped while the outline was there to be quite honest.” Good, Mark. This is progress.

Cropp has been complaining for a year that his face tattoo has kept him from being hired. Would you hire him? I wouldn’t. Such high-profile self-mutilation is signature significance for a person with terrible judgment and life skills, or, to be brief, an idiot. Would you hire someone with “I am an idiot” tattooed on his forehead? Same thing.

Apparently he has been arrested and is facing charges in New Zealand, where he lives. Psst! Mark! Don’t have “I am guilty!” tattooed on your face while you are awaiting trial.

2. No sympathy, Part 2. I also have almost no sympathy for Beverley Dodds, who once looked like this…

…until decades of slathering herself  in Coca Cola and baby oil while sunbathing and broiling herself on tanning beds caused her to have to  battlethe effects of skin cancer for two decades, and has the skin of a reptile. (You don’t want me to post a photo of her skin. Trust me.) Like Mark above, this is self-inflicted mutilation. How sorry should we feel for someone who hits themselves in the head with a hammer every day who complains of headaches? Few public health issues have been so thoroughly publicized as warnings about long-term skin damage from excessive exposure to the sun and tanning beds.

3. No sympathy, Part 3.  24-year-old Michael Vigeant of Hudson, New Hampshire, a Red Sox fan on his way home via subway from Yankee Stadium after the Sox had lost to the Yankees (they won the next night though, thus clinching the division, and eliminating New York. Go Red Sox!)  died when he tried to climb on top of a moving Metro-North train and was electrocuted by overhead wires. The resulting chaos trapped hundreds of riders more than two hours. His brother did it too, but was luckier, and train personnel got him down. Michael touched a catenary wire and was electrocuted, said MTA officials.

Now watch his family try to sue the city.  I put “Don’t try to subway surf on moving trains,” “Don’t get huge tattoos on your face” and “Don’t repeatedly broil your skin” in the same category: lessons an adult should learn and has an obligation to observe. Not doing so suggests a general responsibility and commons sense deficit that is a menace to everyone, not just them. Continue reading →

Morning Ethics Warm-Up, 8/31/18: Labor Day Weekend Edition

/ Jack Marshall / 34 Comments

Good Morning.

This was in some respects the worst month in Ethics Alarms history, and I won’t be sorry to see it go. This weekend I will be spending more hours trying to cover ethics issues and developments while  knowing that an even smaller group of readers will bother to consider them, as they will off at beaches and mountain retreats, or sweltering at backyard barbecues. I have to admit it’s discouraging, and makes what needs to feel important and stimulating feel like an unsatisfying slog instead. Well, if you’re reading this, it’s not your fault.

1. Ethics estoppel. I couldn’t believe I read more than one local account of last night’s Detroit-Yankee game, a crushing loss for New York, complaining that Tigers DH Victor Martinez’s game-tying homer in the 9th “wouldn’t have been a home run in any of the other 29 Major League stadiums.”  Wow. The unmatched dominance of the New York Yankees over all of baseball has been significantly aided by its uniquely short right field fence ever since the original Yankee Stadium was built to provide cheap right field home runs to Babe Ruth, who hardly needed any help. Even though the shot to right isn’t as easy as it used to be (those old Yankee Stadium dimensions are illegal now), the Yankees still build their offense around that fence, and it is substantially responsible for the fact that the team leads all of baseball in home runs, and games won by cheap home runs.

Yankee fans and media are estopped from complaining when an opposing player benefits for a change. What utter gall!

2. Worst management ethics ever. President Trump is again tweeting about what a lousy job Attorney General Jeff Sessions is doing. Is he trying to make Sessions resign? Why? Why doesn’t he just fire him? This is a guy who became famous using “You’re fired!” as a trademark. Undermining a subordinate in public can’t possible make him or her perform better. It also signifies a dysfunctional organization and chain of command. In Sessions’ case, it makes the target look like a pathetic weenie devoid of self- respect. If my boss complained in public about me, I would resign that very day, with a brief statement that no professional should have to endure such gratuitous abuse from a superior, and that I would not. Continue reading →

Morning Ethics Warm-Up, 8/27/2018: Petards, Conflicts, And Bullshit Edition

/ Jack Marshall / 37 Comments

Good Morning!

1. Oh no! Hoisted by my own petard! I’m pretty certain that Clinton fixer Lanny Davis has an unwaivable conflict of interest in his representation of Trump fixer Michael Cohen. The legal ethics establishment is soft-peddling the issue because most legal ethicists apparently hate President Trump more than they like ethical lawyering, but I’ve been wrestling over whether to file a disciplinary complaint. The problem is that any complaint that has even a tinge of political motivation won’t be touched by the Bar (if prior performance is any indicator), so a complaint by me would be the proverbial lonely tree falling in the forest. The remedy would be to issue a publicity release about the complaint, but I’ve criticized that tactic as unethical right here, on more than one occasion. Rats.

It might be just as well. After the mere hint that I was defending Donald Trump (I was not) on NPR appears to have gotten me blackballed there after many years as an ethics commentator, I probably should not criticize the lawyer for the most popular sleaze in D.C. these days.

2. Neil Simon Ethics. In an alternate universe, my still operating professional theater company, dedicated to keeping unfairly buried, forgotten or unfashionable American theater works of the past in front of audiences who deserve a chance to see them, is looking at a lot of Neil Simon productions. The works of the —by far—most successful writer of comedies in Broadway history are already sneered at as sexist and “outdated,” and I can vouch for the fact that all it takes is one militant female board member with a checkbook and a chip on her shoulder to kill a production. Remember S.N Behrman? Seen any Philip Barry plays lately? How about Kaufman and Hart? Simon just died, and he’s already heading to obscurity along with those guys, and most of their plays are still funny too.

3. Here’s another topic it’s dangerous to get into…From CBS:

A pregnant Washington state woman said she was fired via text message from a sub shop where worked, with a store manager telling her “it’s not a good time to have somebody who is leaving for maternity leave in several months anyway.” Kameisha Denton told CBS Seattle affiliate KIRO-TV that she had told the manager she was pregnant and due in December, asking for maternity leave.

Denton said she realized that she hadn’t been assigned shifts at Jersey Mike’s sub shop in Marysville, Washington, so she sent a text to her manager inquiring about the hours. The response she says she received was shocking.

When Denton asked for her “updated schedule” she received something a bit different. The store manager named only as “Marcos” in Denton’s phone responded, “I am sorry to inform you but it’s not going to work out with Jersey Mikes. It’s not a good time to have somebody who is leaving for maternity leave in several months anyways. You also failed to tell me this during your interview.”

Denton posted the exchange on Facebook in a post that had garnered over 1,000 shares in just two days.  

Denton told KIRO-TV,  “I was just like in shock, it took me a minute to face reality — I was like this is really happening.”

Continue reading →

Saturday Ethics Warm-Up, 8/25/2018: Train Wrecks, Gotchas, Fake News, Idiots, And Progress, Sort Of…

/ Jack Marshall / 10 Comments

Thus endeth one of the worst weeks in Ethics Alarms traffic in years. It depressed me so much I stopped checking the figures. The comments remained vigorous and high quality, and for that I am grateful. Obviously my being on the road, pseudo-vacationing and without a charged computer were factors, as is August. I do feel, however, that a lot of people just don’t want to be objective, rational or ethical where political news is concerned, just angry and emotional.

Well, at least the libel lawsuit by the banned commenter was dismissed this week.. He told the judge that this was an extreme right-wing website, you know.

1. Not the Michael Cohen Ethics Train Wreck, just the Trump Administration Ethics Train Wreck. On one hand, Cohen is as sleazy, unethical and untrustworthy a lawyer ever to blight the profession (now don’t sue me, Mike, this is just my opinion, not an assertion of fact!), as I noted years ago when I first wrote about the creep.  On the other, Trump was literally asking for a disaster by continuing to employ such an obvious low-life. On the one hand, Trump obviously lying about his relationships with various strippers, models and other sex toys for hire was unconscionable; on the other, “everybody lies about sex” was the official Democratic talking point when Bill was doing it. On the one hand, paying hush money to cover up adultery is slimy, on the other, it’s not illegal, and despite what the news media is selling, it probably isn’t an election law violation either. On the one hand, the news media having yet another impeachment wet dream is disgusting, biased, unethical journalism; on the other, Trump keeps handing the “resistance” ammunition on a silver platter.

Nonetheless, the news media and the Democrats still somehow manage to out-misbehave the President. The latest is the ridiculous argument that the Kavanaugh nomination is now somehow “illegitimate” because the President is under suspicion of illegal conduct. Any pundit or authority who makes this totured and desperate case deserves to be permanently ignored and designated a partisan hack; the current list includes Democratic Senators Mazie Hirono and Ed Markey,  and The New York Times’ Paul Krugman, David Harsanyi explains succinctly for those who can’t figure this out for themselves.

2. Great. Now we have legacy racism to worry about. When the kind of “gotcha!” mentality that prompts people to search for insensitive tweets athletes made as teenagers mates with the corporate cowardice that  prompts a company like Nabisco to cave to complaints by deranged extremist group like PETA, in an environment where “Racist” has become the full equivalent of crying “Commie!” or “Witch!,” I guess this is inevitable. Inevitable, but scary, and really, really stupid.

Lilly Diabetes pulled its sponsorship of Indy racer Conor Daly’s  car in the NASCAR Xfinity race at Road America, because the driver’s father allegedly made a racist remark in the 1980s. I could go into more detail, but it would nauseate me. You can read more here. The sponsorship was designed to raise awareness for treatment options and resources for people living with diabetes.

“Unfortunately, the comments that surfaced this week by Derek Daly distract from this focus, so we have made the decision that Lilly Diabetes will no longer run the No. 6 at Road America this weekend,” the company said in a statement. Craven, principle-free, cowards. I have diabetes, and I want to make certain that the focus is on Lilly’s utter disregard for fairness, proportion and common sense. If corporations are this easy to intimidate—and I think they are—the Left’s escalating efforts to constrain free speech, thought, advocacy and conduct are going to be successful. When will conservatives work to make all those Kennedys pay for old Joe’s pro-Hitler sentiments?  That would be about as logical and fair as punishing Conor Daley for a 30-year-old comment by his father.

3. Remember that story about ICE detaining a man while he was driving his pregnant wife to the hospital when they stopped for gas? It was more pro-illegal immigration spin. The coverage of the news that made it not the “children in cages” anti-Trump propaganda it was spun to be was given a fraction of the exposure that the original, misleading story was. The LA Times eventually told what Paul Harvey called “the rest of the story”:

An immigrant in the U.S. illegally who was detained by federal officers in San Bernardino last week while heading to the hospital with his pregnant wife is one of three men listed in an arrest warrant for a 2006 murder in Mexico. Joel Arrona-Lara is wanted in connection with the killing of Miguel Ángel Morales Rodríguez, alias “El Garcia,” according to the arrest warrant…

Gee, can ICE arrest illegal immigrants who are murderers now, or should we just “think of the children’ and leave them alone too? A recent poll concluded that a majority of the public doesn’t approve of how the Trump administration is handling immigration. Well of course not! Children in cages, innocent expectant fathers stopped on teh way to the hospital, all of those good illegal immigrants minding their own business…

This is disinformation designed to influence U.S. elections.

4. Life Incompetence Department: In Bijie, China, a concerned 26-year-old husband and 24-year-old wife consulted a doctor to learn why they had been unsuccessful in their efforts to have a child for four years. Intercourse was painful for the wife, she said. The doctor explained the problem after some further questioning:  they had been having anal sex the entire time. After he gave them a little instruction book, the wife was with child in short order.

5. Good! The National Federation of State High School Associations reports that  participation in 11-player high school football declined nationwide for the second consecutive year. “We are encouraged that the decline in high school football was slowed, due in part, to our efforts in reducing the risk of injury in the sport,” said Karissa Niehoff, the NFHS executive director, in a statement. “While there may be other reasons that students elect not to play football, we have attempted to assure student-athletes and their parents that thanks to the concussion protocols and rules in place in every state in the country, the sport of football is as safe as it ever has been.”

As safe as it has ever been…..

Sunday Evening Ethics Debriefing, 7/22/18: FISA, “Resistance” Jerks, Translator Ethics And More Problems With CVS

/ Jack Marshall / 38 Comments

Good evening!

1.  Confirmation bias test? The big news today was that the  U.S. Department of Justice and FBI have released the 412 page FISA application used to gain a Title I surveillance warrant against Carter Page in 2016 while he was working as a low-level unpaid adviser for the Trump campaign. The document is heavily redacted in its more than 400 pages. Carter Page himself—he was never charged or interviewed , which seems rather damning in itself–said today,

“‘You talk about misleading the courts, it’s just so misleading… It’s literally a complete joke.'”

The full pdf is available here.

Once again, it is impossible to tell what is going on by following the news media’s reports. It sure seems, however that once you block out the spinning by the mainstream media, this post regarding Devon Nunes’ much attacked memo on the topic was verified.  Still, I have a low rate of patience for these things, and am not the best interpreter of documents like this, so I am only relying on second hand opinions by others who have plowed through the damn thing. I’ll wait to get some reliable readings.

It seems like the critics of the Mueller investigation and the conduct of Justice and the FBI feel confident that the materials show that indeed the warrants were acquired deceptively, meaning illegally, with the unsubstantiated Steele dossier being the crux of the justification for the warrants, also considering the fact that the Clinton campaign was behind the dossier was never revealed to the judges. [Here’s a recent example of the spin being applied to that argument. The judges were told that the dossier was paid for by a person with political motives, and the claim is that this was enough, that they could figure out that it was a tool of the Clinton campaign. I’ve never understood this argument. Why weren’t the judges informed directly, then? ] Ann Althouse commenter named Yancy Ward wrote, Continue reading →

Comment Of The Day: “Ick Or Ethics? The Officers’ Coin Flip”

/ Jack Marshall / 12 Comments

I haven’t posted a Comment of the Day this month, and it’s me, not you. I have a high quality backlog, in fact: my apologies. I’ll be working diligently to catch up.

First in the queue is Arthur in Maine‘s deft reflections on the post about the police officers who flipped a coin to decide whether or not to arrest a reckless driver.  (I tend to think that it is a very well-argued “Everybody does it” rationalization, but never mind…).

Here is his Comment of the Day on the post, Ick Or Ethics? The Officers’ “Coin Flip”:

When I was going to school in Boston, I made my beer money by working in emergency medical services. Part of that work was in a district of the city, and part of it was in the northern suburbs; the latter company was a private concern that had the EMS contract for three contiguous towns and did a boatload of transfer work on top of it. A terrible company, long since sold out, but that’s another story. Suffice to say that I liked the work itself, even if the company itself was lousy.

In that role, I came to know a lot of cops and firefighters really well. They weren’t that different from us, other than the fact that their jobs were a lot more dangerous than ours – and ours were dangerous.

First-response work requires that the teams work in very close proximity with one another, and teams are mostly together for their entire shifts. Depending on the branch, shifts can last between eight hours and 48 (yes, you sleep if there’s nothing going on). Inherent in a smoothly functioning unit in all three first-response disciplines is a good relationship between crew members; partners or teams at odds with each other become a huge problem. If they can, supervisory personnel will usually do their best to ensure that the personnel in a given car or truck get along well. It’s remarkably intimate. Continue reading →

Ethics Analysis: My CVS Confrontation

/ Jack Marshall / 72 Comments

As with many ethics problems, the most important question to answer  is “What’s going on here?”

This is what happened.

I take quite a few drugs, some of which keep me breathing. My doctor now e-mails the full slate, usually a three-month supply, but with automatic refills, after every check-up. This time, I actually witnessed the prescriptions being sent. From the start, however, there was a screw up. The first three drugs I tried to get refills for turned up expired: there was no record of the directive from my doctor. Each time, the same thing happened: the CVS pharmacy automated line said the order “was being filled;” when I arrived to get it, I was told that the prescription had expired; I explained that they had a glitch in their system; one of the staff agreed (“Ugh! This ticks me off! Someone is automatically cancelling these orders!”); and I eventually got my drug, sometimes after giving me a partial refill and my having the doctor call CVS to confirm. The last time, however, the prescription I sought was ready. (They all had been e-mailed at the same time.) They also offered me another drug, and extremely expensive one, that I didn’t need immediately. I said I didn’t care to spend the money just then, and they told me they would hold it.

Yesterday I needed that drug, the previous supply having run out the day before. I had no opportunity to go to the pharmacy until nearly 9 PM, but it shouldn’t have mattered: the pharmacy during the week is open until the CVS closes at 10 pm, and I knew the prescription was ready, because of my previous visit.

But it wasn’t. The pharmacist, a young woman, told me that I had no valid prescription. “Nope,” I said. “Wrong.” And I explained what had been happening with my drugs, how I was told that the system glitch had been fixed, and also that I actually saw the filled prescription I now needed when I picked up my last prescription. AND, I said, firmly, skipping a day was not an option. This drug was one of the ones I could not skip.

Then the excuses started. Continue reading →