A Tale Of Two Hotels: Same Problem, Different Responses

A couple of weeks ago, I stayed at Atlanta’s sumptuous Lowe’s hotel downtown. I like the hotel a great deal, but room service at breakfast is ridiculous: essentially you might as well order the deluxe pig-out, which could feed a family of three. The way the menu is set up, you pay the over $25 for any other choice and get half as much food. This is primarily because a pot of coffee costs more than ten dollars, and only the deluxe breakfast has coffee included.

Even though all expenses were being paid by the client, I hate this, so I decided to order a couple of muffins (still about $15 without coffee, not counting tax and the automatic service charge) and tolerate the free instant coffee that is  offered by the little single cup machines in the room. I was a good plan, but the damn thing wouldn’t work. The water didn’t heat. Annoyed (no coffee, 6 AM, brilliant money-saving scheme foiled), I called the front desk to complain. They sent up a young man—he arrived in about 15 minutes, after the continental breakfast—who fiddled with the coffee machine. It was obvious that he had never seen one before.  Eventually he gave up, apologized, and left to get another one. By the time he returned, I had finished most of the muffins, but I made a cup of (lousy) coffee anyway.

Last night, I had to stay in a hotel to make sure that D.C.’s $%^&$#@! Rock and Roll Marathon didn’t stop me from getting to my early morning presentation to new D.C. bar members. The streets around the venue were blocked off, and weird traffic was expected; hard experience dictated the expense was the better part of valor. There was breakfast provided at the bar event, so all I needed was some coffee in my room to wake me up sufficiently so that I didn’t wander onto 14th street and die.

This time, the hotel was the J.W Marriott, and again the little one cup coffee machine didn’t work. Just like in Atlanta, I called the front desk, sounding even more annoyed about the inconvenience than the before. (This was unfair, of course; there is no reason the Marriott should inherit my upset with Lowe’s.) The response from the desk was identical after I described my plight: she would send someone up to my room to check on the machine. Great.

When the knock came and I opened the door, I was greeted by the head of guest services, in a uniform. He had a new coffee machine with him, and also handed me a bag containing two large cups of Starbuck’s coffee, ten creamers, napkins, utensils, and two hot pastries. He replaced the machine after confirming that it was broken, apologized profusely, and took his leave.

Wow.

Now that’s service.

Ethics Train Wreck Update: Now The Dictionary People Have Boarded The Post-2016 Election Freakout

It’s really depressing. I did not expect to see so many professions and professionals debase themselves and their ethical principles because they couldn’t deal with the results of a presidential election. . Historians. Judges. Scientists. Professors. College presidents and administrators. Performing artists. Intelligence community professionals. Judges. Journ–well, no, that one wasn’t a surprise.

My own profession, legal ethicists, booked a seat on the ethics train wreck, a development that was profoundly disappointing. Wrote one member of the profession who has remained clear -eyed while keeping his integrity, Steve Lubet in Slate,  “As a liberal Democrat, I have no sympathy for Conway’s habitual disregard for truth. As a professor of legal ethics, however, I think this complaint is dangerously misguided and has the potential to set a terrible precedent…The professors no doubt have faith in the professionalism of the District of Columbia Office of Disciplinary Counsel, but the bar authorities in other states may not always be reliably even-handed or apolitical. It is hardly inconceivable that lawyer discipline might somewhere be used as a weapon against disfavored or minority candidates, or as a means to squelch protest movements and insurgent campaigns. In the 1940s and 1950s, suspected Communists and alleged “fellow travelers” found their law licenses in jeopardy in many states. In the 1960s and 1970s, civil rights lawyers were hauled before the bar authorities in the South. The complaint against Conway is an unfortunate step back in the direction of using lawyer discipline against political enemies….”

Bingo.

Now “America’s dictionary,” Merriam-Webster, has decided that it is within its mission and purview to attack and mock the President of the United States..

Almost immediately after his election, the dictionary’s editors began trolling Trump and his administration, defined, by Merriam-Webster, as “to antagonize (others) online by deliberately posting inflammatory, irrelevant or offensive comments or other disruptive content.”

The website Acculturated has observed that on social media and its website Merriam-Webster has ridiculed the President  “for his every spelling mistake, grammatical error, and verbal gaffe. In honor of the election, they changed their header photo to a picture of a German word defined as the “collapse of a society or regime marked by catastrophic violence and disorder.” Then they highlighted what they claimed was the word most frequently looked-up, “fascism.” On Inauguration Day, they tweeted “Welp,” a word that conveys dismay or disappointment. The company also derided Betsy DeVos, Sean Spicer, Steve Bannon, and, of course, Kellyanne Conway.

This, needless to say, is not their job, their mission, or responsible professional conduct. It is, as it is for the other derailed professionals, smug virtue signalling and tribalism. Acculturated again:

[T]he dictionary’s editors are clearly partisan. They didn’t harass Hillary Clinton, and they don’t needle sports stars, celebrities, or, well . . . anyone else like they needle the President and his people.Theoretically, even that could be okay—a good, playful, occasional joke from the dictionary could have the whole country laughing. But if you mock one person too often, you start to reveal a pattern. If that pattern persists, the fun and games lose their light-hearted feel, and begin to betray bias instead.

Ya think???

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Comment Of The Day: “Double Standards, Hypocrisy, News Media Bias, “Bias Makes You Stupid” And Cognitive Dissonance—This One Has Them All! Thanks, Ben Carson!”

Literally everyone I told about Ben Carson equating slaves with immigrants made a face like they had bitten on a lemon. The comparison is distasteful at a visceral level, because what we think of as immigration does not include being captured and shipped in chains to a strange land for sale, raping and breeding. Once it was pointed out that Barack Obama, rather than only Trump’s notoriously clueless HUD Secretary ( He believes, for example, that Egypt’s pyramids were built to store grain, not dead pharaohs), also championed this false equivalency, many rushed to defend it. The default argument was  that old standby of the desperate, the dictionary, asserting that the most common definition of  immigrant,  “a person who comes to live permanently in a foreign country,” applies to those who arrived in slave ships too. It is an intellectually dishonest position. Wikipedia accurately describes what immigrant means in common parlance–and it isn’t slavery:

Immigration is the international movement of people into a destination country of which they are not natives or where they do not possess citizenship in order to settle or reside there, especially as permanent residents or naturalized citizens, or to take-up employment as a migrant worker or temporarily as a foreign worker

In discussing “push and pull factors,” the article notes:

Push factors refer primarily to the motive for immigration from the country of origin. In the case of economic migration (usually labor migration), differentials in wage rates are common. If the value of wages in the new country surpasses the value of wages in one’s native country, he or she may choose to migrate, as long as the costs are not too high. Particularly in the 19th century, economic expansion of the US increased immigrant flow, and nearly 15% of the population was foreign-born, thus making up a significant amount of the labor force.

How odd, then, that the Africans slaves were pushed to “migrate” to a land where they received no wages at all! Of course, the “costs” were paid for by others, so that was one incentive, I guess…

Non-economic push factors include persecution (religious and otherwise), frequent abuse, bullying, oppression, ethnic cleansing, genocide, risks to civilians during war, and social marginalization..

Wow, those African “immigrants” were strange. They immigrated to get more persecution, terrible abuse, and ultimate social marginalization!

I confess I find the defense of this intentional blurring of material distinctions for cynical demagoguery as annoying as the demagoguery itself.

Fortunately, texagg04 managed to be more restrained, and approaches the issue from a different and interesting perspective. Here is his Comment of the Day on the post, “Double Standards, Hypocrisy, News Media Bias, “Bias Makes You Stupid” And Cognitive Dissonance—This One Has Them All! Thanks, Ben Carson!”: Continue reading

Comment Of The Day : “Incident At Big Bowl”

John Billingsley has been participating here for less than two months, and this is his first Comment of the Day. He explores some of the broader labor, management and cultural  issues behind the curtain in my rueful account of  inept service at an airport fast food restaurant.

Here is John’s Comment of the Day on the post, “Incident at Big Bowl.”

I believe this is an issue that goes much deeper than it appears on the surface and Son of M and Tom M in their analyses have identified some of the issues at the root of the problem. Son of M said, “I don’t know that people at this level of employment have EVER cared or are ever going to.” There are some who care, and they can be identified when you are served by them, but I agree that most them appear not to. I think this is because our culture overall is not respectful of the people who do those jobs and so they have no reason to respect themselves as a person who performs that work.

I had the opportunity to live in Japan for about two years. That was over 40 years ago, and I still remember the complete professionalism of just about every service worker I encountered. Of course, it is a cultural thing. I wish people who provide services here could develop the attitude that it is not demeaning to be a service worker.

Tom asks, “Why is all of the blame on the employees?” Continue reading

Comment Of The Day: “Gee, Would It Really Have Been So Hard For Democrats And The News Media To Just …Wow.”

Spartan (“Sparty” to her friends) is a D.C. area lawyer  and professional woman, was well as the mother of girls. Thus her observations on the travails of women in the Halls of Power have special interest.

Here is Spartan’s “Comment of the Day” on post,  Gee, Would It Really Have Been So Hard For Democrats And The News Media To Just To Admit That Rep. Richmond’s ‘The President’s Female Counselor Looks Like She’s Used To Giving Blow-jobs’ Joke Was Wrong, Period? Apparently So. Wow:

I am going to criticize Ms. Conway for a minute, and I hope you all bear with me.

I am a career woman and, in fact, am the breadwinner for my family. Jack’s sister and I probably could exchange endless stories about the challenges of being a successful white collar female. I accept this as a fact in my life and recognize that I am held to a different standard without being bitter or loud about it. I did not wear red and stay home today despite the protest. In fact, I was supposed to be out of the office for meetings all day but deliberately came into the office so there would not be a presumption that I was taking part. I do not wear low cut dresses or stiletto heels. I do not sleep around the office — and never have. Continue reading

Incident At Big Bowl

Am I the only one who has weird  encounters  every single time I travel? That can’t be. (Can it?)

This week, I had a quick trip to Boston (where my heart resides, so I have to visit it) to present a legal ethics program to recently minted lawyers. On the way, I tried to grab a meal at Reagan airport. The flight was at 6:30, and I wanted to eat before I had to get on the plane. I chose an allegedly fast food outpost near my gate, Big Bowl. It was not busy: maybe two people ahead of me, one behind. The order was simple: a “big bowl” of kung pao chicken with white rice, no drink. I paid, and got my slip with the number 555.

When they called 555, it wasn’t my order. They called 549 before that, and it wasn’t right either. All the numbers on all the orders were wrong, and the confusion added about 10 minutes to everyone’s wait, notably mine. Finally, they skipped the numbers entirely, and shouted out the contents of each order. My big bowl had been mislabeled 550, and for a while I had to argue with the customer who had the 550 ticket, until she realized she had ordered fried rice, not white rice.

Meanwhile the employees were just shrugging, giggling and smiling away. “You had the wrong number,” one said to me. “No, you had the wrong number on my order. Why?” She shrugged and smiled.

“That’s no answer, ” I said. “Do you have a system, or not?  Can’t you tell me what happened? I was inconvenienced. Part of what I’m paying for is service. Why did this happen?”

Another shrug. No acceptance of responsibility. No apology or anything remotely sounding like one.  At this point, a superannuated hippy who looked like she was ready to do a Joan Baez set intervened with a condescending, “They made a mistake. Mistakes happen.” Continue reading

“The Good Immigrant” III, or Fake News? The Incredible Sobbing 13-Year Old

A 13-Year-Old Girl Sobbed While Recording Her Immigrant Father Get Arrested By ICE Agent  is the headline at Buzzfeed. Wait, teenage girls weeping is news now? Was she the only teen sobbing this week? How is this news, by any standard?

Of course, it’s headline worthy if the objective is to provoke an emotional reaction rather than to inform the public objectively. In fact, nothing about the story is newsworthy, except as pr0-illegal immigration, anti-law enforcement, anti-President Trump propaganda and hate-mongering. Illegal immigrant and scofflaw Romulo Avelica-Gonzalez had dropped his daughter off at a Los Angeles school, and six blocks from the school his car was surrounded by immigration enforcement agents who took him into custody, just as law enforcement takes law-breakers into custody every hour of every day of the week.  Gonzalez had a 2014 deportation order against him issued by an immigration judge, and violated it every day he spent in the U.S., masquerading as a law-abiding citizen, since then.  He also had a 2009 DUI conviction. This wasn’t even a close call.

I’m pretty sure the children of gang members, drug dealers, muggers and serial killers also sob when daddy is taken away, and while I feel sorry for the children,  it doesn’t make me want to let their fathers go free, it doesn’t mean we should change the laws, and it isn’t news. 

ICE said Avelica-Gonzalez is scheduled to be deported to Mexico, where he was supposed to have returned three years ago. This isn’t cruel, this isn’t unfair, this shouldn’t be a surprise.

Brenda Avelica, a different daughter from the one heard sobbing on the viral video of her father’s arrest—YES! It really happened! The girl SOBBED! Film at 11!— said that her father has been in the US for 20 years and has four children, two of them adults.

So?

“It’s really hard what we’re going through,” Avelica told reporters. “I never thought we’d actually go through something like this. It’s terrible to feel and see your family being broken apart.”

Let me fix that for her. It’s terrible to finally have the law catch up to you when you are guilty as hell. The James brothers said that, I think. Maybe it was Bonny and Clyde. Or Bernie Maddoff. ICE agents are not the bad guys here. The elected officials, activists, and journalists who want us to think that, however, are. Very bad. Continue reading

Ethics Hero: Ohio Bus Driver Damone Hudson

Driving his route in Dayton, Ohio,  bus driver Damone Hudson saw a woman standing on the other side of the rail on the Main Street Bridge that spans the Great Miami River. He could have continued on. He could have ignored her. Instead, he made an unscheduled stop, and as his passengers waited and watched, spoke to the woman, then left the bus  to get closer to her.

He said, gently, in an exchange that was partially captured on video,

 “Why don’t we come back over on the side of the rail? … Hey miss, why don’t we come back on this side of the rail for me?…Ma’am, you look like you’re having a bad day, you know. Can I give you a hug?”

Someone  called 911 as Hudson kept talking  until a Dayton Police Department crisis intervention specialist arrived. The potential suicide stepped back over the railing, and was taken to safety and a medical evaluation. The driver got back in his bus and continued the route.

“He did a great job,”  Dayton police detective Patty Tackett told reporters.

Later Hudson said in an interview,
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Ethics Observations On That “This Is The Future That Liberals Want” Meme

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Boubah Barry, a Guinean immigrant and real estate student, saw a striking pair  riding on his subway into Manhattan on February 19. He snapped a photo, and posted it to his Instagram page. The post was shared by the Instagram account “subwaycreatures,” and eventually  /pol/ News Network attached it to a tweet this week with the message “This is the future that liberals want” as a warning about the  danger posed by progressive policies. Naturally, progressives saw nothing alarming about the scene, flooded the site with defiant endorsements of diversity, and shot the meme around the Internet with the same message: This is the future that liberals want, and so there! Then the satirists, adsurdists, and apolitical got into the act—thank god—and we had this kind of thing…

 

future-that-liberals-want-twitter-meme-6

and this…

this-is-the-future3

…this… Continue reading

The Good Immigrant II: The Loudmouth “Dreamer”

dani-vargas

Ooooh, I bet a lot of people are just going to hate this.

 22-year-old Daniela Vargas decided to participate in a pro-illegal immigrant news conference this week in Jackson, Mississippi. Two weeks before , ICE officials had handcuff her father and brother in the family’s driveway, for they, like her, were Argentines living in the U.S. illegally. Vargas was only 7 years old when she accompanied her father, mother and brother on a three-month visitor’s visa in 2001. The visa ran out, but they stayed in the Palmetto State.

Daniela had been protected as a “Dreamer” (another progressive euphemism designed to not only obscure truth but to make something that is nothing to be proud of sound benign, even cute) when she was 17 in December 2012 and again in November of 2014. She allowed that protection to lapse, and was officially violating the law for the last three months.

Nonetheless she put herself in front of a microphone and TV cameras this week to proclaim her defiance of the law. “Today my father and brother await deportation,while I continue to fight this battle as a dreamer to help contribute to this country which I feel that is very much my country,” she said.

Then, as Vargas drove home,  ICE agents pulled her over,  handcuffed her and took her to join her family as a first step to deportation.

Good.

Are you outraged? Really? This is a key breach of the common sense, “Don’t rub your law-breaking in the authorities’ faces rule.”  I remember my Dad one time, driving me to the airport when I was late for a flight, passing a state trooper who was going over the speed limit himself.  The trooper pulled us over, and was spitting mad. “You had the gall to flaunt speeding right in my face!” he said, barely under control. “That’s an insult to me, and the law. Just cruise by me going ten miles an hour faster as if I was nothing? No respect at all!” he said.  My dad could only say “I’m very sorry, officer. I didn’t intend to be disrespectful, but you are right. It was.” (He got a ticket.)

Vargas was so certain that she was immune from the laws of ” this country which she feels that is very much my country” that she flaunted her illegal status, after shrugging off her obligation to take the required steps to stay here. Like father, like daughter.

In a statement, an ICE spokesman confirmed that immigration officials took Vargas as “an unlawfully present Argentinian citizen,” into custody  “during a targeted immigration enforcement action” after the agency verified that her DACA status had lapsed.

Now the hashtag #freedany is being  spread on social media as an immigrant rights group, United We Dream, are encouraging young  illegal  immigrants  to sign a petition to Department of Homeland Security Secretary John Kelly demanding Vargas’s release. Its introduction says,,

“ICE agents detained 22 year old Dany Vargas just hours after she courageously spoke about her fear of deportation at a press conference…Dany came to the U.S. when she was 7 years old and was a beneficiary of the DACA program. She is a manager at a small store and dreams of becoming a math teacher.

Like many beneficiaries of the DACA program, paying the nearly $500 in fees every two years was hard and her DACA status expired. However, she saved up, got the money together and her renewal application is now in the approval process. But because of this technicality, ICE tracked her down, and put her into the deportation pipeline.”

Please.

“ICE agents detained 22 year old Dany Vargas just hours after she courageously spoke about her fear of deportation at a press conference…”

The proper word is not “courageously.” Stupidly, defiantly, foolishly, disrespectfully, arrogantly—ask that state trooper for the right words. Flaunting the law in the faces of law enforcement is many things, but it is not courageous.

“She is a manager at a small store and dreams of becoming a math teacher.” Continue reading