Now THIS Is Incompetence: Healy Baumgardner, Trump “Senior Press Representative” On CNN

HealyAmong the various forms of unethical conduct, incompetence is often the one most difficult to assess objectively and fairly. In order to set a baseline standard for what constitutes indisputable incompetence in the performance of professional duties, I offer this, the recent appearance of “senior press representative” Healy Baumgardner on CNN with Carol Costello.

I know it’s hard to watch. Just brace yourself, and hold on. It will be over before you know it.

Healy, I think you will agree, makes Marco Rubio’s disastrous stuck-needle performance (Millennials: Once upon a time, recordings were played on these things called “record” by means of a “needle” on the arm of a “record player,” and a scratch would make the needle…oh, forget it.) during a debate cross-examination by Chris Christie look like deft repartee by comparison.

Fair conclusions to be drawn from this horror show include… Continue reading

A Bait-And-Switcher Is Called To Account

Reliant

Our small ethics training and consulting business always has cash flow worries, so when an offer arrived from Reliant Funding promising a quick line of credit, my business partner and COO–also known as my wife—leaped into action. She checked up on the outfit, and all indications were that they were legit. Comments about them on the web lacked any red flags.

Then she called the number listed to apply for the loan, a process promised to take “hours not days,” and activate the loan card, which looked like a credit card with my name on it. Our representative was articulate and informative, and prospects looked rosy. Then my wise COO, herself now crippled by the business curse, ethical thinking, heard  “Steve” say ProEthics could probably get a $10,000 loan. She immediately and curtly said that she would have to call him back.

“This mailer says that a $41, 739 loan was pre-approved. She said. He said the most we could get was $10,000. That mailer is a lie!”

“Correctamundo!” I ventured.

Now Steve was in trouble; you don’t want to cross Grace. Really. She called Steve back, and went on the attack: Continue reading

It’s Gender Issues Confusion Monday! PART 1: Observations On “Sweatergate”…You Know, One Of Those Stupid Social Media Controversies That Has Some Genuine Issues Buried Inside

SWaetergate

The 8 a.m. Saturday broadcast on KLTA in Los Angeles area featured  Liberté Chan in a black, shimmery, shoulder-baring  cocktail dress, giving her report on the day’s weather. Suddenly, weekend anchor Chris Burrous’s arm appeared on the side of the screen, holding a gray cardigan sweater.

“What’s going on?” she said. “You want me to put this on? Why? Cause it’s cold in here?”

“We’re getting a lot of emails,” came the offstage voice of her male colleague. Then his hands placed the cardigan on Chan.

“There you go,” he said. “That’s nice.”

“OK. I look like … a librarian,” she says.

Whereupon social media “erupted,” as the current cliche goes, with many on Facebook, Twitter and whatever else there is out there in the social media jungle condemning the station for sexism. Others insisted that Chan’s cocktail dress was inappropriate attire, sending a message that “The Weather Girl is just eye candy, like the women in bikinis at boxing matches.”

Chan, in a post on her own blog, had this to offer…

I …didn’t think there was anything that inappropriate (the beads/sequins were probably a little much for the morning, but what girl doesn’t like something that sparkles?!), so I played along and put on the sweater.

That prompted a barrage of tweets and more emails from viewers, some of which I included below.

To be perfectly honest, the black beaded dress was a backup.  The pattern on my original black and white dress didn’t work on the weather wall (for some reason, it turned semi-transparent), so after my first weather hit at 6am, I changed.

For the record, I was not ordered by KTLA to put on the sweater.  I was simply playing along with my co-anchor’s joke, and if you’ve ever watched the morning show, you know we poke fun at each other all the time.

And, also for the record, there is no controversy at KTLA. My bosses did not order me to put on the cardigan, it was a spontaneous moment..  I truly love my job, I like my bosses and enjoy working with my coworkers.  Since talking to my team, I want our viewers to know it was never our intention to offend anyone. We are friends on and off the air and if you watch our newscast, you know that. More importantly, I hope my viewers were able to plan their Saturday once they heard my forecast and enjoyed the sunny weather after the clouds cleared.

Observations:

1. I was just watching MLB’s Heidi Watney on “Quick Pitch,” where she reviews the highlights of all the baseball games of the previous day, standing up in the middle of a studio. She was wearing a shoulders-baring cocktail dress much flashier than Chan’s,  my wife, not for the first time with Heidi, went nuts, complaining how the outfit was unprofessional and demeaning to women. She has similar reactions to the outfits of the Fox Blondes, and my favorite of the breed, Robin Meade, who frequently looks like she just returned from a wild night after a Vegas party. Is this kind of attire unprofessional? Well, it depends, doesn’t it? It depends if the job being done is seen as informational or  performance. If  it’s performance, then a costume is appropriate. If it is a professional conveyance of information to an audience only, a sound argument can be made that professional attire enhances trustworthiness.

Here’s a typical Heidi outfit: Continue reading

Unethical Tweet Of The Month: Hillary Clinton (Or Someone Authorized To Pretend To Be Her)

Hillary Trump tweet

The horror! Paying people according to their productivity, competence, diligence and effectiveness, rather than according to what victim-mongering group they belong to! Can you imagine?

Dilbert’s Scott Adams thinks that this is an unwitting pro-Trump tweet.  I disagree:It’s an unwitting anti-Hillary tweet. Perhaps this is what having to run against a Socialist who opposes basic American values of personal responsibility and merit has done to her. Now she feels she has to endorse the socialist concept of wages unrelated to economic worth.  All that matters are the hours, man!

The tweet is also an insult to those of her supporters who are intelligent, and manages to blunder into one of the squishy Achilles heels (yes, it has many heels) of the equal pay for equal work scam. Hmmm, is a female fire fighter who can’t pass the strength requirements really worth the same compensation as a male firefighter who can? (Answer: Of course not.) Continue reading

Ethics Lessons of The Peter Chang “Plad Asshole” Affair…And No, One Of Them Isn’t “Always Serve Rice In Individual Bowls”

Peter Chang: Chef, ethical restaurant owner, tough father...

Peter Chang: Chef, ethical restaurant owner, tough father...

In my metaphorical back yard, a kerfuffle over whether Chinese restaurants should serve rice  in individual bowls or family style resulted in bad publicity for a burgeoning restaurant chain, a family rift, some lost jobs, and an internet controversy.

I almost missed the last part. Luckily, my issue scout Fred misses nothing.

It unfolded thusly:

A group of four diners at the Peter Chang restaurant in Arlington, Virginia included a man who had lived in Beijing, and he expressed  surprise when the obligatory steamed rice arrived at their table in one large bowl.  He asked, “‘Oh, you guys don’t serve them in individual rice bowls?'” The server told the group that when rice is served to three or more diners at Peter Chang, it comes in a large bowl.

After the former Beijing resident (later termed “the know-it-all” in the ensuing social media debates) noted that it was an odd choice, considering that personalized bowls  were the norm in China, the server then offered to bring individual rice bowls instead. The group declined.

Oh…for some reason, three of the four men were in plaid jackets. Believe it or not, this detail is relevant.

When the diners received their bill, they saw that it had insulting typed commentary on it as well:  “im a plad asshole” and “i have a small penis”:

peter-chang-bill

When they complained to the manager, he apologized and brought out the two servers responsible for the typed insults on the point-of-sale slip. One of the diners told the Washington Post that the manager and the server appeared embarrassed but not contrite. “It was just a joke” and “You weren’t supposed to see it” described their attitude, he said. Continue reading

Comment of the Day: “Journalism Ethics: The Washington Post Enables Disinformation Regarding Hillary’s Email Machinations”

"Hello, Dave. You have absolutely no clue how to deal with me, do you?"

“Hello, Dave. You have absolutely no clue how to deal with me, do you? Or even your email…

Much-abused Ethics Alarms commenter Beth, a D.C. lawyer with impressively thick skin, provided a real service with her comment on today’s post on the widespread obscuring of the Clinton e-mail scandal. Scandal is the right word, even if somehow a plausible and fair conclusion is reached that Hillary didn’t breach national security laws. The incident is shameful, and Clinton’s refusal to acknowledge that is  one of the many ways this episode indicts her character. Beth focuses on a systemic problem of which Clinton is a symptom: the government isn’t keeping up with the challenges posed by its increasing dependence on technology, and it can’t do that.

The public, most of whose interactions with technology is restricted to e-mails, games, social media and videos, if anything, has no idea the degree of competence and care complex organizations and the professions must devote to technology. The challenge is daunting, getting harder by the day, and may be hopeless, which is terrifying. The Obama Administration’s technology disasters, including the Edward Snowden affair, the OPM hack, the ridiculous failure of the Obamacare website and who knows what else they have managed to cover up, far exceed those of any previous administration. Most insiders I talk to are certain that far worse is on the way, and they know enough to be terrified. The public doesn’t understand how important the problem is, and therefore the news media ignores what it perceives as being uninteresting.

Here is Beth’s Comment of the Day on the post Journalism Ethics: The Washington Post Enables Disinformation Regarding Hillary’s Email Machinations:

What Clinton did was atrocious — our agencies need to lead this nation by example, and she was the head of the agency. But, all of our agencies are doing an awful job. There are policies in place that aren’t followed. And I can’t stress this last piece enough. Agencies draft policies, put them on a shelf, and never bother to hire people to update or actually enforce the policies. Further, there are insufficient protections in place — as demonstrated by the OPM data breach.

Continue reading

Apology Ethics 2: Is This A Legitimate Excuse? Does It Matter?

Skydiving

Tom Angel was chief of staff for the Los Angeles County sheriff until emails he had sent to friends four years ago, prior to becoming the sheriff’s top aide, denigrating several different groups of minorities including Muslims, Catholics and Latinos surfaced in the media. Now Angel  has resigned.

His boss, Sheriff Jim McDonnell,  announced the departure  in a statement posted to Facebook that called the messages “inappropriate and unprofessional.”  That was fair.

Originally, the department defended Angel, saying in part,

“Although his judgment in this situation is of concern to members of the Sheriff’s Department, no one is more distressed about it than Chief Angel himself.  His apologies for this uncharacteristic act have been profuse and sincere. Chief Angel’s decision-making and actions in his long prior career with the Sheriff’s Department and since his return in 2015 reveal more about his actual character and typical good judgment than the instances from four years prior currently reported in the media.”

It didn’t work, especially after Angel’s apology, quoted in the LA Times, was this:

“Anybody in the workplace unfortunately forwards emails from time to time that they probably shouldn’t have forwarded. I apologize if I offended anybody, but the intent was not for the public to have seen these jokes.”

Should that have been sufficient? Continue reading

Apology Ethics I: Let’s Play “Was Hillary Lying, Pazuzu, Or Was It Just Authentic Frontier Gibberish?”

lying Pazuzu AFG

Bo Copley,  a West Virginia coal miner who recently lost his job, asked Hillary Clinton how she could say what she had said at a CNN forum in March, an apparent climate change manifesto that included the phrase, “We’re going to put a lot of coal miners and coal companies out of business”,  and then still “come in here and tell us how you’re going to be our friend.”

Hillary’s answer:

“What I said was totally out of context from what I meant because I have been talking about helping coal country for a very long time. And it was a misstatement, because what I was saying is that the way things are going now, we will continue to lose jobs. I didn’t mean that we were going to do it, what I said was, that is going to happen unless we take action to try to and help and prevent it. That’s what I meant to say. “

Oh. Well, that explains…wait, WHAT???? Continue reading

KABOOM! ESPN Achieves A New Low In Unethical Journalism: Misinforming The Public Out Of Spite

If you told me ESPN COULD make my head explode, I wouldn't have believed you...

If you told me ESPN COULD make my head explode, I wouldn’t have believed you…

ESPN has been foundering in a sea of ethical ignorance for some time now, but this was shocking even for them.

In a petty exercise to express its disdain and and anger at dismissed baseball commentator Curt Schilling, the sports network excised an entire section of its documentary on the legendary 2004 American League Championship play-offs when it was shown last night prior to the scheduled Red Sox-Yankee game. I cannot think of a single example of unethical journalism by a major outlet so blatant and so offensive.

Let’s go back a bit. Schilling is an outspoken religious conservative, active on social media. He was suspended from his baseball game broadcasting duties last season after comparing Islamic radicals to Nazis in a Twitter post—not all that unreasonable, actually, but if ESPN has a policy against its employees making controversial political statements on social media, and apparently it does, Schilling was asking for trouble.

Indeed, Curt has nothing if not integrity when it comes to expressing himself, and he could not resist commenting on the transgender bathroom controversy, re-tweeting a particularly ugly meme on the issue:

transgender bathroom tweet

ESPN fired Curt. He had earlier in the year opined in a radio interview that “If I’m gonna believe, and I don’t have any reason not to believe, that she gave classified information on hundreds if not thousands of emails on a public server after what happened to General Petraeus, she should buried under a jail somewhere.” Allowing for hyperbole, that’s a perfectly legitimate position to take, but again, if ESPN doesn’t want Curt, who it was paying a million bucks or so, to take shots at someone it believed its audience members were fond of,  it can instruct its employees accordingly. It expressed its objections to Schilling, and he tweeted the meme anyway. Continue reading

Talia Jane, Public Jerk, Grabs Credit For Yelp’s Pay Raise

She's baaaaaack!

She’s baaaaaack!

Remember the fifteen-minutes of infamy of Talia Jane, an entry-level Yelp employee who posted an article to the social media site Medium titled, An Open Letter To My CEO?    Cheekily addressed to “Jeremy” (Yelp Chief Executive Officer Jeremy Stoppleman), the letter/rant/ classic of arrogant entitlement was a long, snotty whine about her low compensation—you know, like all entry-level jobs—alleged abject poverty (which was quickly shown to be a lie), high Bay Area living expenses (because they were a secret until she moved there), company policies and the fact that Yelp creator Stoppleman was rich.

Jane was thoroughly shredded by every online commentator (including Ethics Alarms) over the age of 21 and not a Bernie Sanders supporter. The obnoxious screed showed a complete lack of personal responsibility for her own choices, and made her a strong candidate for Most Unattractive Job Candidate of 2016. My conclusion:

I wouldn’t trust Talia Jane to run my lemonade stand.

Hey, but she’s young, she made a mistake, and she’ll learn and grow through this misstep, understanding the error of her ways and going forward to become a fair, reasonable, ethical member of society, right?

Fat chance. I hesitated to pronounce her essay as signature significance, a misbegotten ethics botch of a magnitude that indicated the author was probably an incurable toxic jerk, because 25 is too early to write off even the most egregious offenders. She may learn yet, I suppose, but the most recent evidence is not encouraging. Continue reading