Tag Archives: amusement parks

This Is An Ethics Story. More Than That, It’s Hard To Say…

Read this story, please.

Then consider the 10 questions below.

A summary of the main points…

  • Luke Gibbs’ wife, Rachel, mother of two,  was rendered permanently vegetative after a go-kart accident at a Michigan amusement park, the Family Fun Center, near Grand Rapids.  A long scarf she was wearing got caught in one of the go-kart’s axles, snapping her windpipe.

  • She is now in a long-term care center southwest of London. Her husband is certain that this would never have occurred in England, because the country has more regulations. “There’s no agency in the United States that can say to my children, who are American citizens, this is the way in which we worked to protect your mother and keep her safe,” he said. “I’m confident that accident would not have happened here, part because I think we have more stringent regulation,” he added.

  • Parks are exempted from federal regulation, leaving supervision to the vagaries of the states, and six have no oversight: Alabama, Mississippi, Montana, Nevada, Wyoming and Utah. In the early 1980s, park operators successfully lobbied to shield amusement parks from federal oversight by the Consumer Product Safety Commission. Starting in 1999,  Senator Edward J. Markey sought to mandate federal oversight, but Disney successfully lobbied against it, along with its competitors.

They argued that the federal regulation was not necessary.  Industry studies say there is only a one in 17 million chance of injury at fixed-site parks. The safety commission estimates there were 29,400 amusement ride injuries requiring emergency treatment last year at all types of parks, including  inflatable attractions and even coin-operated rides at shopping malls.

Mobile parks with rides that can be moved, like carnivals and state fairs, are not exempted from federal regulation.

  • When Rachel Gibbs wife was injured, the park appeared unprepared for an emergency. The ride’s operators panicked, and momentarily couldn’t recall the park’s address so emergency vehicles could be called, and could not provide the injured woman with a defibrillator

A 2007 internal memorandum from the park admonished employees to “never admit fault for accidents,” adding, “our common phrase is ‘AJ’s is an at your own risk Fun Park.’” Continue reading

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Not Every Disappointment Is Cable TV Or Social Media Fodder: The Case of The Dry Artificial Leg

WHEEEEEEEEE!

WHEEEEEEEEE!

In the old days, the saying was “You don’t have to make a federal case out of it.” Today it would be “You don’t have to put it on the internet.”

At Frontier City’s Wild West Water Works in Oklahoma City, a family objected strenuously because their 8-year-old daughter’s prosthetic leg caused her to be banned from the water slide. The attendant stopped the family at the entrance to the ride, explaining that park policy prevented individuals with prosthetic limbs from sliding because it risked scratching the sides of the slide. The family decided to make a federal case out of it, and the dispute ended up on in the local media, then the national media, then the internet, then social media

The complaint was that the park didn’t have this restriction listed. Okay, good point. That doesn’t mean they were obligated to let the daughter scratch the slide with her leg. I can imagine other perils of sliding with an artificial limb that neither the park nor its insurance carrier would want to risk. It’s a shame the little girl was embarrassed and disappointed. My son was once similarly disappointed when a ride he wanted to go on had a height requirement. Too bad. I didn’t make a federal case out of it. Not every restriction can be listed on park signs; the longer the text, the fewer people read it.

The family of the rejected girl, however, did make a federal case out of it. They got the news media involved, and soon the park was putting out this:

“Our goal at Frontier City is to create family fun and fond memories for each of our guests while placing a priority on guest safety. Our Ride Admission Policy has been developed in consultation with industry professionals, based on the recommendations of the ride manufacturer, past experiences, and evaluations of each ride using knowledge of the ride in all operating conditions.Like many water parks across the United States, regulations regarding loose articles and medical assistance devices are enforced to ensure the safety of each guest. Unfortunately, we can’t allow loose articles, swimwear with exposed metal ornamentation, casts, certain limb braces, or prosthetic devices on certain slides at Wild West Water Works.We never want to refuse our guests the opportunity to enjoy our attractions, but we must also always follow guidelines that have been set by our industry to insure the safety of all guests. To avoid any confusion or heartache in the future, we will strive to make sure this is communicated better in advance by adding the restrictions to our website and ride signage. We deeply regret any disappointment caused to our guests due to our Ride Admission Policies. Again, our first priority is guest safety and our mission is to provide the best experience possible for all of our guests.”

The park sounds completely reasonable, professional and fair. But one family had to react to a minor disappointment by casting the Frontier City as a heartless villain and their child as a victim, resulting in dozens of news stories across the country, blog commentary and Facebook posts. Some things are not worth making a fuss about. Some things should be handled with a shrug, a quiet suggestion of a better way to handle things in the future, agracious goodbye and maybe a letter afterwards.. Every minor dispute doesn’t have to be the Battle of Waterloo.

I fear we are raising a generation of entitled and hair-triggered victim-mongerers, armed with little cameras and video recorders, ready at any provocation to turn every mistake, disagreement, disappointment or ill-considered glance into 15 minutes of infamy for anyone unfortunate enough to cross their paths. In the future we will all be spending so much time apologizing to each other and explaining to the media what we meant that it will be increasingly impossible to just live. The insatiable web and 24-hour news cycle makes shaming a constant threat to the most minor offender, and gives everyone the power, under the right conditions, to bend others to their will.

But I guess that dystopian hell will be worth it if the next child with an artificial leg knows she can’t use the water slide at Wild West Water Works before she gets to the top.

__________________________

Pointer: Fred

Facts: KFOR

 

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