Tag Archives: blaming the victim

Morning Ethics Warm-Up: 6/25/17

1. On the same New York Times front page (June 21) that announced the Georgia 6 result, surrounded by Times’ agenda-advancing stories with slanted headlines (climate change, North Korea, the Obamacare overhaul,  the “divided GOP,” and Michael Flynn) was the kind of story that once made the Times’ reputation. It was headlined, “Haven for Recovery Becomes A Relapse Capitol,” Will this story be discussed today by the Sunday talking-head shows? Of course not. The implications of it are not friendly to progressive mythology.

The story explains how Delray Beach, Florida has become a Mecca for drug addicts and a bonanza for treatment centers and “sober houses,” group living facilities for addicts. Some quotes will provide a sense of the report, but you should read it all:

Unlike other places in the United States that have been clobbered by the opioid crisis, most of the young people who overdose in Delray Beach are not from here. They are visitors, mostly from the Northeast and Midwest, and they come for opioid addiction treatment and recovery help to a town that has long been hailed as a lifeline for substance abusers. But what many of these addicts find here today is a crippled and dangerous system, fueled in the past three years by insurance fraud, abuse, minimal oversight and lax laws. The result in Palm Beach County has been the rapid proliferation of troubled treatment centers, labs and group homes where unknowing addicts, exploited for insurance money, fall deeper into addiction.

Hundreds of sober homes — some reputable, many of them fraud mills and flop houses for drug users — sprawl across Delray Beach and several surrounding cities. No one knows exactly how many exist because they do not require certification, only city approval if they want to house more than three unrelated people. Hoping for a fresh start, thousands of young addicts from outside Florida wind up here in places that benefit from relapse rather than the recovery they advertise.

…the proliferation of fraudulent sober homes was in part also the result of two well-intentioned federal laws. First came a 2008 law that gave addicts more generous insurance benefits; then the Affordable Care Act, which permits adults under 26 to use their parents’ insurance, requires insurance companies to cover people with pre-existing conditions and allows for multiple drug relapses.

The result was a whole new category of young addicts with access to insurance benefits. This gave rise to a new class of abusive operator, as painstakingly chronicled in The Palm Beach Post: the corrupt sober house owner. Many drug treatment centers — which also treated inpatients — started paying sober-home owners “bonuses” from insurance money and fees for referring outpatients to their centers while they underwent therapy, according to law enforcement, a grand jury report and court records.

Sober homes, which are not covered by insurance, can get thousands of dollars a month for each recovering addict, in large part from treatment providers, law enforcement and city officials said. Much of it goes into the owners’ pockets. But it is also used to pay rent so patients can live free and to provide perks that lure patients from other sober houses: manicures, mopeds, gym memberships and, worst of all, drugs. Relapses are welcome because they restart the benefits clock.

To increase profits, many treatment centers and labs overbill insurance companies for unnecessary tests, including of urine, blood and DNA. Some have billed insurance companies thousands of dollars for a urine test screen. Patients often unnecessarily undergo multiple urine tests a week.

Ah, glorious compassion! So those of us who managed to not break laws and cripple ourselves while doing so get to pay for not only the self-inflicted problems of those who did, but also get to enrich  the scam-artists who live off of their addictions, protected by compassionate, expensive insurance guarantees that require no personal responsibility or accountability. Meanwhile, “federal disability and housing anti-discrimination laws offer strong protections to recovering addicts who live in them.”

This is the better “treatment” alternative to the “war on drugs” that the compassionate people harangued us about for decades. Continue reading

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Filed under Childhood and children, Government & Politics, Law & Law Enforcement, Quotes

The Attorney General’s “Island In The Pacific” Gaffe

I guess we’re going to have to get used to this sequence over the next 4-8 years (yes, 8: at the rate the Democrats are disgracing themselves, President Trump may stick around):

1) President Trump and/or one of his surrogates, spokespersons or appointees make a carelessly worded statement

2) Democrats, activists and the news media intentionally, wilfully and maliciously interpret it in the worst way possible under the convetions of the English language

3) They widely represent the statement to the public as expressing malign thoughts intent and principles

4) The Trump-related speaker, being rhetorically-challenged to begin with, fails to clarify the confusion and makes himself or herself look worse the more he tries.

5) Nobody, almost literally nobody, bothers to examine the statement from an objective point of view.

Attorney General Jeff Sessions said last week, referring to the Hawaii -chambered federal judge Derrick K. Watson, who last month blocked Trump’s revised temporary halt on travel from sslected terrorist-rich Muslim countries just before it was to go into effect,

“I really am amazed that a judge sitting on an island in the Pacific can issue an order that stops the president of the United States from what appears to be clearly his statutory and Constitutional power.”

It was an off-hand remark on conservative talk show host Mark Levin’s radio program, but it immediately provoked ridicule and attack. Sessions didn’t know Hawaii was a state. Sessions doesn’t respect Hawaii.  President Trump doesn’t like Hawaii. Just a few minutes ago, I watched ABC’s George Stephanopoulos confront Sessions about the remark. Sessions’ humina humina reply: “Nobody has a sense of humor any more.”

I understood the meaning of Sessions’ statement to Levin the minute I heard it, because I thought the same thing at the time of the judge’s ruling: Hawaii is the weirdest place for Trump’s order to be litigated, since the state  is uniquely insulated from the illegal immigration problems facing the other 49 states, has never had anything close to a terrorism attack, and has a negligible Muslim population. The particular problems that the President’s order purports to address is an abstract one for Hawaiians, more than any other state. Sessions’ comment was rueful, intended as irony (to a friendly interviewer), and none of the vile things it was subsequently accused of being. Continue reading

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Filed under Government & Politics, Humor and Satire, Journalism & Media, Law & Law Enforcement

Sexual Harassment, Victim Blaming, Toxic Corporate Cultures, President Trump’s Defense and Other Ethics Notes On Bill O’Reilly’s Fall (Part II))

The Ethics Alarms audit of the Bill O’Reilly canning by Fox (okay, technically it wasn’t a firing, but it was) continues…

9. One problem with the Left’s thinly veiled joy at getting O’Reilly is that it encourages the Right’s narrative that O’Reilly’s only crime was being conservative. Also not helping were President Trump’s interview statements about O’Reilly to the New York Times, in which he said in part,

“I think he’s a person I know well — he is a good person… I think he shouldn’t have settled; personally I think he shouldn’t have settled. Because you should have taken it all the way. I don’t think Bill did anything wrong.”

Stupid, stupid, stupid; irresponsible. Maybe two stupids and two irresponsibles. Do otherwise good people engage in sexual harassment? Of course: good people do bad things. But when a prominent individual says publicly that a sexual harasser is a good person, it sends a message that sexual harassment, like all abuse, doesn’t create a rebuttable presumption that someone is not a good person. Add to that Trump’s last statement, “I don’t think Bill did anything wrong,” and the toxic messaging is complete. Either that statement means that the President is, based on nothing, claiming that the allegations against O’Reilly are untrue, or worse, he is saying that there is nothing wrong with sexual harassment. Based on his infamous exchange with Bill Bush, there is good reason to believe that this is exactly what he means.

10. That interview, in turn, led inevitably to this fatuous and offensive article by conservative blogger Roger Simon. Sure, Roger, you dummy, O’Reilly did nothing wrong except support Donald Trump. Count the rationalizations in this piece of offal by one of the shimmering stars in the Pajama Media firmament of conservative thought-leaders.

The sad truth is the many conservatives—most?—really don’t think sexual harassment is a big deal. It is one of many ethics blind spots.

11. One conservative who lacks that blind spot—though she has lots of others—is Sarah Palin, who had this exchange yesterday with CNN’s Jake Tapper: Continue reading

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Filed under "bias makes you stupid", Business & Commercial, Character, Gender and Sex, Government & Politics, Journalism & Media, Leadership, U.S. Society, Workplace

Comment Of The Day: “More Ethics Observations On The United Flight 3411 Ethics Train Wreck”

Public discussion and media reports is finally waning regarding United’s cascading botch of a full and fully seated flight in which the airline wanted to get four seats back and had neither the law, nor policy, nor sufficient justification to acquire them. Thus its agents lied, exceeded their authority, mistreated a passenger, called in police, and they further escalated the fiasco, badly injuring the victim in the process. (Their conduct was similar in some ways to that of the police officers who killed Eric Garner.)

Even now, however, many people still believe this arose from an overbooked flight. Some misguided pundits are still blaming Dr. Dao. The news media has not taken responsibility for its terrible reporting on this incident, and still hasn’t done a good job explaining what really happened. Meanwhile, Delta has taken advantage of United’s pain by announcing that it will pay up to $10,000 to bumped passengers in the future. And Southwestern won itself an all time record for audacious cheekiness with the above ad, which United deserves. [UPDATE: Apparently this is a hoax, not a real ad. Too bad.]

Here is brian’s Comment of the Day on this ethics train wreck in the sky:

The I don’t think you’re being overly cynical here. I have seen multiple responses from media, politicians, and the CEO all following the basic pattern, propose solutions that do not address what went wrong. A handful of employees acted incompetently, and United (and probably most airlines) didn’t think through their carriage contract, police were ill trained, and the culture of United is horrible in general. But instead of addressing any of those issues, they all have motivated reasons to misconstrue the issues and offer ‘solutions’ to problems that don’t exist.

Things that could be done:

1) CEO comes out and says we are going to train and empower our staff to deal with more and varied types of situations as they arise. We also recognize that our current customer facing staff do not have the appropriate level of customer service training, which is entirely the fault of management. We are going to fix this starting now. We have pulled together XYZ resources and will be meeting weekly for the next 12 weeks to generate a comprehensive plan to begin changing our culture. You can expect an interim report in 4 weeks.

2) CEO says, we are going to set up a true reverse auction, paying cash, for all situations when we have to either remove or deny a paying customer due to reasons beyond their control. We will train all gate staff and front line managers on how to conduct this easy and straight forward auction. We should have been doing it already, because the value of the additional seats we can sell by overbooking far outweigh the costs we incur from the small portion of riders who we must justly compensate for any inconvenience.

Continue reading

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Filed under Business & Commercial, Comment of the Day, Ethics Train Wrecks, Government & Politics, Journalism & Media, Law & Law Enforcement, Marketing and Advertising

More Ethics Observations On The United Flight 3411 Ethics Train Wreck

Yes, Ethics Alarms was able to find a photo of an actual plane-train wreck.

Observation 1.

This was all due to moral luck

If  four passengers had taken the United offer to surrender their seats, or if the passenger selected by the agent had complied, grumbling quietly, we would neither know about this horrific episode nor would anyone be talking about it. Yet the United employees would still have lied, and would still have abused United customers. They just didn’t get away with it, that’s all. They were unlucky.

Good.

Observation II

NOW passengers are informed.

Fine print is technical disclosure, but especially in the era of electronic ticketing, not actual or ethical disclosure. Before this episode, most flyers didn’t know what they had agreed to regarding overbooking, nor were they even aware that there was such a thing as “involuntary bumping” A lot more are aware now. From travel site One Mile At A Time:

When an airline knows that a flight is likely to be oversold, they’re required to solicit volunteers. Sometimes airlines will ask at check-in, and other times they’ll ask at the gate. When it comes to a voluntary denied boarding there are no regulations as to what you get….

When airlines can’t find volunteers and still have more passengers than seats, they need to involuntarily deny people boarding. Every airline has a clause in their contract of carriage allowing them to do this. Furthermore, airlines all have procedures they use for determining who gets bumped. Some airlines bump the people who don’t have seat assignments. Other airlines decide based on who checked in last. Others decide based on status and the booking class you have.

Do note that the number of passengers being involuntarily denied boarding was at a 20 year low in 2016. Out of roughly 660 million passengers last year, only 40,000 were involuntarily denied boarding, which is roughly 0.6 involuntary denied boardings per 10,000 seats.

If you’re involuntarily denied boarding, the Department of Transportation regulates what you’re entitled to. Here are the rules, as published by the DOT:

  • If you are bumped involuntarily and the airline arranges substitute transportation that is scheduled to get you to your final destination (including later connections) within one hour of your original scheduled arrival time, there is no compensation.
  • If the airline arranges substitute transportation that is scheduled to arrive at your destination between one and two hours after your original arrival time (between one and four hours on international flights), the airline must pay you an amount equal to 200% of your one-way fare to your final destination that day, with a $675 maximum.
  • If the substitute transportation is scheduled to get you to your destination more than two hours later (four hours internationally), or if the airline does not make any substitute travel arrangements for you, the compensation doubles (400% of your one-way fare, $1350 maximum).
  • If your ticket does not show a fare (for example, a frequent-flyer award ticket or a ticket issued by a consolidator), your denied boarding compensation is based on the lowest cash, check or credit card payment charged for a ticket in the same class of service (e.g., coach, first class) on that flight.
  • You always get to keep your original ticket and use it on another flight. If you choose to make your own arrangements, you can request an “involuntary refund” for the ticket for the flight you were bumped from. The denied boarding compensation is essentially a payment for your inconvenience.
  • If you paid for optional services on your original flight (e.g., seat selection, checked baggage) and you did not receive those services on your substitute flight or were required to pay a second time, the airline that bumped you must refund those payments to you.

As you can see, in many cases you’re entitled to a sizable cash payment, up to $1,350. However, here’s the dirty secret of the airlines. In a vast majority of cases they’ll only offer cash compensation if you specifically ask for it. Otherwise they’ll offer you the same voucher they gave anyone who was voluntarily denied boarding.

Note, however, that none of this involves taking people who have already been seated off of the plane. That’s because bumping doesn’t work that way, and also because the United flight in question wasn’t overbooked, as discussed below. Continue reading

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Filed under Business & Commercial, Ethics Alarms Award Nominee, Ethics Dunces, Ethics Train Wrecks, Government & Politics, Journalism & Media, Law & Law Enforcement

The United Ethics Train/Plane Wreck Sails On: A New, Worthless Apology, Ann Althouse Buys A Ticket, And More!

[ And yes, it is worth the attention it’s getting on an ethics blog. Greater ethical lessons and enlightenment can arise out of a transaction at a lemonade stand than in nuclear disarmament talks; this basic, establishing principle of Ethics Alarms still is elusive to many readers, and I don’t know what else I can say to explain it for them. Of course other things are going on: Bulletin: this isn’t a news site. No, the fact that Sean Spicer said that “Even Hitler didn’t use chemical weapons” and the news media, knowing full well what he meant (and that what he meant was technically correct, though still a jaw-droppingly cretinous thing to say) still turned it into a big deal —because he works for Donald Trump, and there for is evil—and Nancy Pelosi even said the it mandated his removal (no, the fact that Spicer is incompetent mandates his removal—“Best people,” Mr President? Remember “Best people”?—but we knew that) is not a more important ethics story.

I am seriously considering just banning every commenter who makes one of those “Why are you writing about this when children are dying in the Congo and Flint still has bad water?” complaints. Write your own damn blog. I have clients, a full time job and many other responsibilities, taught for four hours yesterday, and most of all, had a Red Sox game to watch. Istill posted about 2000 well-considered words. I am not your Ethics Monkey.]

Reports from the still accumulating United Flight 3411 ethics carnage:

Look! A new apology! United Airlines CEO Oscar Munoz performed a backflip and issued a brand new apology for the fiasco on United Express Flight 3411, and said in a statement;

The truly horrific event that occurred on this flight has elicited many responses from all of us: outrage, anger, disappointment.  I share all of those sentiments, and one above all: my deepest apologies for what happened. Like you, I continue to be disturbed by what happened on this flight and I deeply apologize to the customer forcibly removed and to all the customers aboard.   No one should ever be mistreated this way.  

I want you to know that we take full responsibility and we will work to make it right.    

It’s never too late to do the right thing. I have committed to our customers and our employees that we are going to fix what’s broken so this never happens again. This will include a thorough review of crew movement, our policies for incentivizing volunteers in these situations, how we handle oversold situations and an examination of how we partner with airport authorities and local law enforcement. We’ll communicate the results of our review by April 30th.  

I promise you we will do better.  

Sincerely, 

Oscar

Quick reactions:

….Well, I hope you will do better, because it would be almost impossible to do worse.

…Wait, I thought the United agents were following procedures and that this was all the fault of the “disruptive” passenger? Didn’t you say that? I’m sure I read that you said that…

…”Outrage, anger, disappointment”? When did Munoz express any of those? The word he used before was “upsetting.” In his previous “apology,” which extended to the passengers who were “re-accommodated,” a weasel word if there ever was one, since they were “un-accommodated’…

…Yes it is too late to do the right thing sometimes, and this apology is a perfect example.

If the soon-to-be-forcibly retired United CEO had issued this apology immediately, contemporaneously with  placing every involved employee in Chicago on leave until the matter was fully investigated, it would have been a #1 apology on the Ethics Alarms Apology Scale, the best of the best, the top of the line….

1. An apology motivated by the realization that one’s past conduct was unjust, unfair, and wrong, constituting an unequivocal admission of wrongdoing as well as regret, remorse and contrition, as part of a sincere effort to make amends and seek forgiveness.

However, when such an apology follows a previous apology that expressed none of this, but instead a reflex insistence that no wrong had been committed and that the victim of the wrong was at fault, the second apology becomes a #7 apology on the scale, one that is insincere and not a true apology at all:

7. A forced or compelled [apology], in which the individual (or organization) apologizing may not sincerely believe that an apology is appropriate, but chooses to show the victim or victims of the act inspiring it that the individual responsible is humbling himself and being forced to admit wrongdoing by the society, the culture, legal authority, or an organization or group that the individual’s actions reflect upon or represent .

Munoz’s second apology also insults the intelligence of everyone following the incident. We know what United’s attitude was: the United CEO expressed it:

“Be still peasants, and don’t scream like little girls when you get your comeuppance! We decide what your rights are! Next time, try walking to Louisville! I bet our surly representatives, cramped seats and stale pretzels will start looking pretty damn good before you get though Indiana.”

Now he’s suddenly horrified and contrite. Sure he is: he’s horrified because United stock is falling, and contrite because a public relations crisis management specialist told him to be.

Too late. We know what you really think, and we don’t forget that easily. Continue reading

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Filed under Business & Commercial, Ethics Dunces, Ethics Train Wrecks

Quick United Ethics Plane Wreck Passenger Addition: The Journalists And Others Smearing Victim David Dao

Which one is David Dao? What is he like? What has he done? IT DOESN’T MATTER…

I had to post this as soon as a comment on the original post mentioned recent revelations about the abused passenger on—and then off–  United Flight 3411 yesterday.

David Dao (that’s his name) will naturally be the object of research by the news media, because he’s now a public figure and they are overwhelmingly scum. However, whatever exposure his past and present receives as a result of his unwelcome celebrity due to a United employee fingering him for no particular reason as a passenger to sacrifice to solve problems of the airline’s own making, none of it has any relevance to the episode. There is no justification for further injuring Dao by invading his privacy. It is a cruel and unethical thing to do. It is unethical journalism, because the details of the doctor’s life do not contribute anything to an understanding of the story and the issues that the conduct of United raises.

Never mind! This is the Paul Newman film “Absence of Malice” crossed with “Airplane”—an innocent bystander is swept up in a controversy, and as a result is embarrassed before the world because journalists never consider the Golden Rule, and seldom care about fairness, decency, compassion or the consequences of what they publish. “The public has a right to know,” they posture. Really? Why does the public have any right to know about Dao, besides what they see on the YouTube videos?

TMZ, a bottom-feeding celebrity site,  first dug up Dao’s history, posting a click-bait headline.  The Courier-Journal, a Kentucky affiliate of USA Today, then piled on with a story about the “doctor with [a] troubled past.’  The New York Daily News,  The New York Post, The Washington Times, The Chicago Sun Times, D.C.’s ABC affiliate  and People Magazine all joined the fun, the game being “Let’s see if we can further embarrass and humiliate this man, because United didn’t do enough already.” People’s expose was titled “Revealed: All About the Doctor Dragged Off Overbooked United Flight — and His Troubled Past.”

Did I mention that the woman whose life is put on the front page in “Absence of Malice” kills herself? (Melinda Dillon received an Oscar nomination for the role.) Continue reading

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Filed under Business & Commercial, Ethics Dunces, Ethics Train Wrecks, Journalism & Media