Dairy Queen

Ethics Quiz Of The Day: Deadly Dairy Queen?

/ Jack Marshall / 27 Comments
The late Kenneth Sutter

The late Kenneth Sutter

Harley Branham, 21, a manager at the Dairy Queen in Fayette, Missouri, has been charged with second degree felony manslaughter following the suicide of 17-year-old Kenneth Suttner, whom she supervised. At an inquest called by the Howard County coroner, witnesses testified that Branham mistreated the teen. She  made Suttner lie on the restaurant floor as he cleaned it by hand, and once threw a cheeseburger at him.  Other witnesses said the boy also had been bullied for years at his school, where students mocked his weight and a speech impediment.

The coroner’s jury blamed both the Dairy Queen and the Glasgow School District for failures in training and prevention of harassment, concluding that Branham “was the principal in the cause of death,” and also that Dairy Queen negligently failed to properly train employees about harassment prevention and resolution, according to the inquest’s verdict form. Jurors also found that the Glasgow Public School system was negligent in failing to prevent his bullying.

All of those factors, the inquest concluded, caused the boy “to take his own life.”

Suttner shot himself on December 21, 2015.

Howard County Coroner Frank Flaspohler explained the inquest and the verdict, saying,  “I felt there was bullying going on and things weren’t getting corrected. Hopefully this makes the school pay attention to what’s going on. And it’s not just in that school. We all need to wake up and say this exists and we need to take care of it.”

Your Ethics Alarms Ethics Quiz of the Day:

Is this an ethical use of the criminal laws?

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Ethics Hero: Minneapolis Dairy Queen Manager Joey Prusak

/ Jack Marshall / 37 Comments
"Good job, Joey!You made Dairy Queen proud and brought honor to the store, Here's 40 dollars."

“Good job, Joey!You made Dairy Queen proud and brought honor to the store, Here’s 40 dollars.”

It’s a simple story, trivial in a way, but with an important ethics lesson.

Joey Prusak, the 19-year-old store manager at a suburban Minneapolis Dairy Queen, watched as a female customer with a heart of ice saw a vision-impaired man drop a $20 bill, picked it up, and instead of returning the money to the unaware customer, slipped it into her own purse. When the certifiably awful woman got up to the counter to order, Prusak told her what he had seen and demanded that she return the bill as a condition of service. The woman, as one might expect from someone who would take money under such circumstances, refused, so Prusek reimbursed the visually impaired customer with $20 of his own.

A customer who saw the incident e-mailed Dairy Queen in praise, and now Prusak has become something of a folk hero.

The important ethics lesson is “Fix the problem.” If you are in a position to right a wrong or prevent one, it has become your obligation to do it. Don’t adopt  any of many rationalizations available to persuade you to do nothing— “It’s not my job,” “Mind your own business,” “Who am I to judge?”, “It’s not my fault”, “What if I’m wrong?”—or, in a case like this one, manufacture excuses for the vile miscreant who took the money—–“Maybe she’s desperate,” “Finders keepers”-–and just act. Fix the problem. Continue reading →