flight attendants

A Cruel And Stupid Flight Attendant, A Dead Puppy, And A Plane Full Of Sheep

/ Jack Marshall / 56 Comments

The puppy passenger, before and after the flight. Guess the ventilation wasn’t so good after all…

I shouldn’t have to write very much about the ethics of the United flight attendant who forced a passenger to place the soft carrier containing her French bulldog puppy into the overhead compartment, where it was found dead after the flight. She is an idiot. She is incompetent. She was badly trained, and has no understanding or compassion for animals.

That’s easy.

Now the flight attendant is saying that she didn’t know that there was a live animal in the bag. Right.

No, I am reopening the blog, which I thought was finished for the night, to condemn the owner of the dog and every single passenger who was aware of what was going on. I am usually dubious about those who second guess bystanders who don’t interject themselves into abusive situations, but in this case, I am shocked and disgusted that no one, including the owner, made a firm stand against this obvious animal cruelty. Passengers were tweeting about how horrible it was that the puppy was being stuffed in the overhead bin. Barking could be heard during the flight. Yet not one person on board had the courage, integrity and character to stand up and forbid this abuse.

One passenger named June Lara tweeted about the incident, writing in part,

“I sat behind the family of three and thought myself lucky – who doesn’t when they get to sit near a puppy? However, the flight attendants of flight UA1284 felt that the innocent animal was better off crammed inside the overhead container without air and water. They INSISTED that the puppy be locked up for three hours without any kind of airflow. They assured the safety of the family’s pet so wearily, the mother agreed.

There was no sound as we landed and opened his kennel. There was no movement as his family called his name. I held her baby as the mother attempted to resuscitate their 10 month old puppy. I cried with them three minutes later as she sobbed over his lifeless body. My heart broke with theirs as I realized he was gone.”

Forget the virtue-signaling: I’m not impressed with your broken heart. Why didn’t you protest? Why didn’t you, or someone, call 911 and tell the police that someone was torturing a dog on a United flight? Why didn’t you stop what you knew was wrong? Continue reading →

On Unions, Abusive Flight Attendants, Golf Balls In My Hash Browns, And Res Ipsa Loquitur

/ Jack Marshall / 14 Comments

By now you have heard the latest example of Outrage in the Air, the American Airlines flight attendant running amuck. A video of  part of the incident was posted by a passenger, Surain Adyanthaya, who uploaded it to Facebook. Adyanthaya wrote about what she witnessed on Flight 591  from San Francisco International Airport to Dallas/Fort Worth International Airport, saying,

“OMG! AA Flight attendant violently took a stroller from a lady with her baby on my flight, hitting her and just missing the baby. Then he tried to fight a passenger who stood up for her.”

The basic facts of the episode have been confirmed by multiple passengers, and the altercation has been reported across the news media. Then there is the video. It  does not show the stroller incident that Adyanthaya described, but it does show a female passenger standing at the front of the plane, sobbing uncontrollably as she holds her baby, as she says, “You can’t use violence with a baby.Just give me back my stroller, please.”

A male passenger seated near the front of the plane suddenly comes to the woman’s aid, saying,  “No, I’m not going to sit here and watch this stuff.” He then stands up and demands to know the male flight attendant’s name. The flight attendant who grabbed the stroller appears, prompting the male passenger to warn him.

“Hey, bud, you do that to me, and I’ll knock you flat,” he says. “Hey, you stay out of this!” the flight attendant shouts back at him, pointing his finger at the passenger. He then steps forward, challenging the passenger. “Hit me,” the flight attendant says, motioning with his hands. “Come on, hit me! You don’t know what the story is!”

“I don’t care what the story is,” the defiant male passenger replies. “You almost hurt a baby.”

Boy, from now on, I’m flying United. Continue reading →

The Doctor, The Emergency And The Flight Attendant: A Depressing Ethics Tale With No Ethical Resolution In Sight

/ Jack Marshall / 59 Comments
Was it race, gender, youth, all of them, or none of them?

Was it race, gender, youth, all of them, or none of them?

Tamika Cross, a young OB-GYN flying Delta from Detroit to Minneapolis,  heard flight attendants calling for medical assistance when a passenger  man two rows in front of her was found to be unconscious. Dr. Cross raised her hand, only to be told, according to Cross’s subsequent Facebook post on the incident, “Oh no, sweetie, put your hand down. We are looking for actual physicians or nurses or some type of medical personnel. We don’t have time to talk to you.”

Cross says she tried to  explain that she was a physician, but was “cut off by condescending remarks,” from the attendant. A moment later, when there was a second call for medical assistance and Cross again indicated that she was ready to help, the same flight attendant said, according to Cross, “Oh wow, you’re an actual physician?” She then quizzed Cross  about her credentials, area of practice, and where she worked. In the meantime, a white, middle-aged male passenger appeared, and Cross, she says, was dismissed.

On her now viral Facebook post, Dr. Cross concludes:

“She came and apologized to me several times and offering me Skymiles. I kindly refused. This is going higher than her. I don’t want Skymiles in exchange for blatant discrimination. Whether this was race, age, gender discrimination, it’s not right. She will not get away with this….and I will still get my Skymiles….”

What’s going on here?

Stipulated:

1. This was an emergency situation.

2. Dr. Cross sincerely felt insulted and treated with disrespect.

3. She also feels that she was the victim of stereotyping,, bias and prejudice.

4. Her account can be presumed to be an honest recounting of how she experienced the episode.

5. The Roshomon principles apply. We do not know how the flight attendant perceived the situation as it developed, and will never know, since the incident is already tainted with accusations of racism.

6. This was an emergency situation.

7. There is no way to determine what the flight attendant was thinking.

8. Despite all of the above, observers, analysts and others will be inclined see the event as confirmation of their own already determined beliefs and assumptions.

9. This was a single incident, involving a set of factors interacting in unpredictable ways.

Next, some ethical observations…. Continue reading →

Confounding Update To The United/Tahera Ahmad/Diet Coke Episode

/ Jack Marshall / 10 Comments

Question_markWhen I posted with disgust on the Tahera Ahmad story (a Muslim-American woman who reported on Facebook that she was discriminated against by a stewardess and subjected to verbal abuse by a passenger on a United Airlines flight, and that no passengers came to her aid of defense), I noted that the facts seemed hard to believe, and that my commentary was based on a presumption that the account was true without knowing whether they were.

Now there have been two developments that provide additional perspective on the incident, and no enlightenment whatsoever.

First, United announced that it has investigated the incident, and fired the flight attendant. This would suggest that Ahmed’s account had at least some validity…or that the flight attendant got a fat settlement as United fired her to avoid a public relations battle with Muslim groups.

Second, this was posted on FlyerTalk Forums: Continue reading →

Ethics Dunces, “What The Hell Is The Matter With You People?” Division: Everybody* On United’s Chicago-D.C. Flight Except Tahera Ahmad

/ Jack Marshall / 54 Comments
taheraAhmad

Feared soda can hijacker Tahera Ahmad

I don’t understand how this episode could happen as it has been described. I am assuming for the purpose of the post that it did, and thus have almost nothing to add to the story other than to ask “What the hell is the matter with these people?”

Tahera Ahmad, an associate chaplain and director of interfaith engagement at Northwestern, described the alleged incident on Facebook while she was on the United flight from Chicago to Washington, D.C. Friday night.She wrote that she was in tears following an ugly episode that began with her request for a Diet Coke when the beverage service reached her row. The flight attendant had given her an opened can of Diet Coke. When Ahmad requested an unopened can, the flight attendant told her, “Well, I’m sorry. I just can’t give you an unopened can, so no Diet Coke for you.”

Then the same flight attendant gave another passenger an unopened can of beer. Ahmad said she asked why the man was given an unopened beverage can, but she was forbidden from having one. The flight attendant, according to Ahmad, replied, “We are unauthorized to give unopened cans to people, because they may use it as a weapon on the plane.”

Ahmad told the flight attendant she felt she was being discriminated against, and the flight attendant quickly grabbed the man’s beer can, opened it and said, “It’s so you don’t use it as a weapon.”  When Ahmad asked for support from other passengers,  a man sitting in an aisle across from her said, “You Muslim, you need to shut the fuck up,” Ahmad said.

“What?” a shocked Ahmad said. The passenger looked her in the face and said, “Yes you know you would use it as a weapon, so shut the fuck up.” “Some people just shook their heads in dismay,” Ahmad wrote on Facebook. But nobody rose to her defense.

After the flight, the attendant and the pilot apologized to her, and  United issued a lame mea culpa. It doesn’t matter. Everybody on the plane except for Tahera Ahmad should hang their heads in shame.

What the hell is United (or whoever made the “unopened can” policy, if there really is such a deranged policy) thinking? A can of soda is a weapon? There must be hundreds of things in carry-on luggage that would make a more plausible weapon than a soda can. Like pens. Like laptops. Like powercords. Like dop kits. Like electric razors.

Like fists and feet. Ridiculous.

Gee, I always thought they opened those cans to be nice…

What the hell was the flight attendant thinking? Making that excuse to Ahmad, and then handing a male passenger an unopened can right in front of  her? What an obvious insult! Continue reading →

Joke Ethics, Jay Leno, And The Rats In The Pantyhose

/ Jack Marshall / 14 Comments

Ugh. Come on.

Fortunately, Jay's successor is ready to go...

Fortunately, Jay’s successor is ready to go…

Jay’s ethics alarm was sure malfunctioning during THAT taping. The Golden Rule is made for situations like this. Surely Jay knew about it? Once?

Louann Giambattista, a former American Airlines flight attendant, had sued the airline in June, claiming that American had discriminated against her as a result of her co-workers’ false allegations that she carried pet rats on board planes in her pantyhose and underwear. I get it: it’s an inherently funny story.  But Jay charged over every line of fairness, respect, compassion and common sense when he showed Giambattista’s photo to his national TV audience, and then, in a repeating segment called  “Woulda, Coulda, Shoulda,” challenged three guest comics to make their best jokes about the material. They were rolling, too—some examples..

  • “If I were one of those rats, I would’ve been very upset. I prefer not to sit in cooch.”
  • “I don’t understand this woman at all. If she wanted something that creepy in her underwear, she should have hooked up with me.”
  • Giambattista “coulda used what the rest of us ladies use … a Rabbit” (a popular vibrator).

Classy as ever, I see, Jay! Continue reading →