I believe it is essential that social media platforms emerge to challenge the left-wing censorship of Twitter, Facebook, Instagram and the rest. Since I am preparing to quit Twitter as a matter of principle, I attempted to register for the new service, Parler. It purports to allow free speech without censorship.
I failed. Why? The sign-up process is not only ridiculously complicated, it’s flawed. The process asked for my phone number…not my cell phone, just my phone. Then it sent the last stage of the process, my verification code, via SMS. But my office phone doesn’t receive SMS’s. The kids starting this service just assumed that everyone lives on cellphones. That’s arrogant and stupid. Do some market research.
One good thing about Twitter: a marmoset could sign up in less than five minutes. If Parler can’t even develop a user-friendly sign-up process, and worse, makes a tyro mistake like the phone botch, it can’t be trusted. Heaven knows what else they will screw up.
Parler won’t get a second chance with me.
There are few things worse than accepting an important challenge ahead of others, and blowing it by ineptitude and carelessness.
One more point: it is already nearly impossible to contact the platform to address issues like this. This is a problem with too many tech firms, Facebook being among the worst. It’s possible to do better: WordPress will give you a live chat with an agent in minutes.