Ethics Alarms has dealt with this issue multiple times: an employee violates policy by intervening to prevent a crime or serious injury, and is fired for it. In 2009, a bank teller named Jim Nicholson turned Batman and foiled a bank robbery, then was fired.. A would-be robber had pushed a black backpack across the bank counter to Nicholson and demanded money. The teller threw the bag to the floor, lunged toward the man and demanded to see a weapon. The robber sprinted for the door with Nicholson in pursuit. Eventually Bat-Teller knocked the man to the ground and held him until the police arrived.
The bank had to fire him. The episode could have gone wrong many ways, some resulting in bank customers and employees being injured or killed. Law enforcement repeatedly cautions against such conduct, and the bank’s policies were clear.
In other cases, no-tolerance makes no sense, as no-tolerance often does. In 2012, Ryan Young, then working in the meat department of a Safeway grocery store in Del Rey Oaks, California, witnessed a man beating a pregnant woman, apparently his girlfriend. Young told the man to stop, but when he continued with his assault, shoving and kicking her, Young jumped over his counter, pushed the thug away, and ended the attack.
Safeway fired him. So what would it have had Young do, stand there and wag his finger? This crossed into duty to rescue territory. Young did the right thing, and rather than blindly following a policy that didn’t fit the facts, Safeway should have realized that an exception was called for.. (Eventually public opinion and bad publicity forced Safeway to re-hire the hero). A similar scenario involved a lifeguard who violated his employer’s policy by saving a drowning man off a beach adjacent to the property where he was stationed. Jeff Ellis Management, an Orlando, Florida-based company, fired 21-year-old Tomas Lopez for daring to save a life pro bono, and was similarly pilloried by public opinion. Two lifeguards quit in support of Lopez, and he was also eventually offered his job back. Lopez told Jeff Ellis Management to get bent, or words to that effect. Continue reading