I Suppose It Is Comforting To Know That I Wasn’t Unfair To Starbucks And Howard Schultz

Starbucks Quiz

If the Starbucks “Race Together” campaign had turned out to be carefully thought out, intelligent, sophisticated and responsible, and not  a facile, condescending and cynical effort to promote a brand while creating static and white noise in the midst of an important cultural discussion, I would be obligated to apologize for doubting CEO Howard Schultz’s wisdom and ethics. It would also have been an apology I would have enjoyed making.

Sadly, I was not only correct in my assessment that this was a fiasco in the making, I was more correct than I suspected. Above is the “Race Relations Reality Check ” quiz that Starbucks has reportedly been distributing. The questions indicate a bottom-of-the-well level of comprehension about race and racism, not to mention demographics, culture and the human species. It appears that Starbucks favors some kind of affirmative action program on personal friendships, and believes that one can measure racism or incipient bias by how many individuals of other races one has regular contact with. I don’t even want to have a discussion with someone this shallow. A whole corporation this shallow is a nauseating thing to contemplate. A corporation this shallow that presumes to lead a national discussion on race is, oh I don’t know—Risible? Sad? Dangerous?

Starbucks seems to be thinking like George Costanza, during the period where he was trying to acquire black friends and managed to annoy and insult every African-American he met. The presumptions here are staggering, and so directly contrary to life, logic and the realities of human existence that i get angry just reading them. I was at an ethics conference in Nigeria, and met some of the most intelligent, charming, passionate people I have ever encountered in my life. I would be honored and enriched to have any of them in my life, and would hope that I could develop close friendships with them—but I can’t, because I live in the U.S. and they live in about 15 African nations, and it’s just too darn expensive to dine at each others’ homes. I live in an area, Northern Virginia, that is overwhelmingly white, not because it is white, but because it is convenient to my work and we found a great deal on a house. I work in two fields, theater and ethics, that do not afford a lot of contact with African Americans. The last time we had anyone other than immediate family to dinner was a decade or more ago; the last time anyone other than family, black or white, had us to dinner was longer ago than that—and I am a delightful dinner companion. Continue reading

Ethics Observations on Starbuck’s “Put Your Customer On The Spot” Program

Race together

Beginning this week, Starbucks baristas will have the option of handing coffee cups to customers on which the Starbucks employee has written the words “Race Together” as an invitation to start a discussion about race in America. Friday, each copy of USA Today will have the first of a series of insert with information about race relations, including a variety of perspectives on race. Starbucks coffee shops will also stock the insert.

Good golly Miss Molly. Where to begin? Continue reading