web-shaming

The Unethical Web-Shaming Destruction Of Holly Jones

/ Jack Marshall / 14 Comments

kilroysFB.0

“I will never go back to this location for New Year’s Eve!!!” young Holly Jones ranted on an Indianapolis bar and restaurant’s Facebook page. “After the way we were treated when we spent $700+ and having our meal ruined by watching a dead person being wheeled out from an overdose my night has been ruined!” The angry post accused the evening’s restaurant manager of rudeness, the party’s waitress of profanity and the establishment itself of inattention.

After a sharp on-line rebuttal by the restaurant, the Web Furies were unleashed. Jones’ post became the latest web-shaming catalyst and an invitation to join a cyber-mob where fun could be had by all turning an ordinary jerk into a national villain. Lots of people signed up. The mob tracked down Jones and bombarded her own Facebook page with hate—she took the page down—then moved on to the salon where she worked as a hairdresser, threatening a boycott unless it fired Jones.

So it did.

These exercises in vicious web shaming can be ranked along an ethics spectrum. At the most unethical end is the destruction of Justine Sacco, who had her legitimate marketing career destroyed by social media’s  hysterical over-reaction to a self-deprecating, politically incorrect tweet. Now she works promoting a fantasy sports gambling website, a sleazy enterprise that entices chumps into losing serious cash with a business model derived from internet poker—she not only had her life derailed, she was corrupted too.

At the other end is Adam Smith, the one-time executive who wrecked his own career, with the help of another cyber-mob, by proudly posting a video of himself abusing an innocent Chic-fil-A  employee because Smith didn’t like her boss’s objections to gay marriage.  Somewhere between the two is Lindsay Stone, who lost her job by posting a photo showing her pretending–she later said— to scream at the Tomb of the Unknown Soldier while flipping the bird at the “Silence and Respect” sign.

The distance between Smith and Jones is the difference between words and conduct. Smith’s video showed him abusing a young woman, and his posting of the video indicated that he saw nothing wrong with it. Jones, in contrast, did nothing, other than prove herself to be, at least at the moment she posted her rant, an utter jerk. Everyone along the spectrum, however, including Jones, were excessively and unjustly harmed by the web-shaming  campaign against them. Last I checked, Smith was unemployed and destitute three years after his episode of atrocious judgment.

In the current case, the cyber-mob forcing Holly’s employer to fire her is ethically worse, by far, than anything she can reasonably be accused of doing by posting her criticism of the restaurant. Continue reading →

And Here’s Yet Another Unethical Use For Facebook…

/ Jack Marshall / 12 Comments

shaming

Senga Services, a Canadian cable company, recently web-shamed some of its  customers who were behind in their cable fees by listing their names and amount owed on Facebook. Of course, “it wasn’t the worst thing”—the company could have put up wanted posters

Naturally, the company had an excuse: Rationalization 2A, Sicilian Ethics.* “We always got excuses from everybody,” a rep for Senga told the CBC about the decision to publicly humiliate customers. “Promissory notes and everything, and it never arrives. So we found the most effective way is to publicly post the names.”

Effective, maybe. Ethical, never. Employing the threat of using humiliation to extract funds is indistinguishable from extortion. Yes, lawyers do it all the time, and mostly get away with it. It’s still wrong. It is particularly wrong when consumers have reason to believe that they are dealing with a business entity that respects their privacy and understands that their dealings, amicable or not, are not to be shared with the public. This is a dirty tactic, and in the U.S., an illegal one.  Section 551(c) of the Cable Communications Policy Act specifically prohibits cable companies from disclosing “personally identifiable information concerning any subscriber without the prior written or electronic consent of the subscriber concerned.” The Office of the Privacy Commissioner of Canada maintains that Canadian law only “allows organizations to use or disclose people’s personal information only for the purpose for which they gave consent,” meaning that there ” is also an over-arching clause that personal information may only be collected, used and disclosed for purposes that a reasonable person would consider appropriate under the circumstances.” Senga, not knowing ethics from a tree frog, feels that public shaming for amounts as small as a hundred dollars is appropriate. Nonetheless, Senga agreed to pull the shaming posts.

Ban them from cable service, take them to court, work out a payment plan, charge interest…all of that is fair and reasonable. Using private information as a reputation-wrecking weapon, however, isn’t.

I think the debts of every Senga customer who the company treated this way should be cancelled.

 

*Note of Rationalization List change: Rationalization #2 was always two rationalizations in one. I finally split out the two, with the main rationalization re-named “Ethics Estoppel,” for the theory that Party A’s unethical conduct makes him unworthy of ethical conduct from Party B. The sub-rationalization, “Sicilian Ethics,” is just an excuse for revenge.

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Pointer: Alexander Cheezem

Facts: Consumerist

The Kinky Law Professor Principle: “It’s No Shame To Be Kinky, But It Still Might Be Newsworthy”

/ Jack Marshall / 2 Comments

We haven’t had a “Naked Teacher Principle” story to mull over for a while, and this isn’t one. It raises some parallel issues, though.

I saw the story about the Drexel Law professor who who accidentally sent her students a link to a pornographic video about anal beads. I didn’t find it worthy of a post, though I thought it was funny. It is funny. But we had covered a similar issue here, in the ethics quiz about the hapless teaching assistant at the University of Iowa who somehow managed to send her class not merely sexually provocative photos of herself, not merely nude photos of herself, but something much more kinky. Attached to a message that read “Hi Class, I attach the solutions for number 76 and 78 in this email” were a series of images showing the young woman sans clothes and sans inhibitions having a lively cyber-sexting chat with a partner in which the two were pleasuring themselves in front of video equipment while streaming to each other.

That was funnier. She was “reassigned”—a not unreasonable result of presumed reduced respect from the class.  The Naked Teacher Principle doesn’t strictly apply when the students are adults, and Lisa McElroy, the professor at Drexel University’s Thomas R. Kline School of Law who is apparently an anal bead fan–the video she sent by accident was called called “She Loves Her Anal Beads”—wasn’t naked. There is no “Kinky Law Professor Principle.”

However, Prof. McElroy was mightily offended that her cyber-goof was picked up by the professional publications and websites, and that she was embarrassed as a result. She even posted a Streisand Principle-defying op-ed in the Washington Post, blaming everybody—students, bloggers, and Drexel, which briefly suspended the professor pending an investigation on the basis of possible sexual harassment—but herself. She argued that she should not have been publicly shamed, because, she wrote,

“…there was nothing newsworthy about it. What happened was, in the grand scheme, pretty trivial. My students are adults. The link was quickly removed. There was nothing illegal in the video. The post occurred in the same two-month period when the movie “Fifty Shades of Grey” grossed almost $570 million worldwide. Yet, because it was porn and I’m a law professor, news organizations spread the story around the world.”

Yup. Because it was funny. I understand that the Professor doesn’t see the humor of a law professor—especially her—inadvertently sending her private porn film about anal beads, which themselves are kind of amusing, to a staid law school class. It’s still funny. Trivial? Of course. But trivial can still be funny. Would it be kind for all of us to scrupulously refuse to communicate the hilarious tales of when we do dumb things or embarrass ourselves? Yes. But society as a whole benefits from being reminded that we are all equally fallible human beings—especially the elite and privileged. A lot of people think laughing at slapstick is cruel too.

I pity them. Continue reading →

Ethics Quiz: What’s Fair Punishment For The Chick-Fil-A Video Vigilante?

/ Jack Marshall / 51 Comments

orestes

I previously wrote about Adam M. Smith, the ex-CFO of  a Tucson medical supplies manufacturer who filmed himself dressing down a Chick-fil-A drive-in employee and placed the video on YouTube. I said in part…

“He’s a vile bully and a jerk, who thinks it appropriate to embarrass and abuse an innocent employee of a restaurant because he happens not to agree with the politics and moral positions of the company’s owner…The video served to alert millions to beware of this rude, rabid and self-righteous champion of gay rights, who equates faith-based advocacy for the current law of the United States of America with “hate.”

I was more accurate than I knew. Now we learn that since that August, 2012 fiasco which cost him his job, Mr. Smith has fallen on hard times. His self-posted indictment of his own character has poisoned his reputation and career. When he found a new job, he was later fired for not alerting his employers about the incident. When he has raised the video to potential employers, they have declined to hire him. Where he was once earning a six-figure salary, had $1 million in stock options, and lived in a stylish home, he now lives in an RV with his wife and four children, and is existing on public assistance.

It all sounds like the plot of an Adam Sandler movie.

Your Ethics Alarms Ethics Quiz today is…

Is Adam M. Smith the victim of excessive social media punishment for one ill-considered act?

Continue reading →

Criminal Charges For Web-Shaming? Sure.

/ Jack Marshall / 22 Comments
Gee, I wonder why that kid is a bully?

Gee, I wonder why that kid is a bully?

Police in Winter Garden, Florida have arrested and charged Christle Prado and her, ah, “roommate” for forcing her 10-year-old son to wear a dress, and then posting photos on Facebook to humiliate him. Discipline, you see; he had wet his bed.

The model mom and Keith Driscoll were charged with cruelty toward children and infliction of mental injury on a child.

Good.

I’ve written about web-shaming children before, and characterized it as child abuse, which it is. A maxim here is that when ethics fail, the law must take over. It is a poor second option, but for this couple and those like them, including the parents of the boy in the photo to the left, it is a necessary and an ethical one.

Police learned about the abuse after one of the boy’s relative saw posted photos of the boy dressed as a girl and wearing makeup. He was crying. I wonder how many of Prado’s friends “liked” those photos on Facebook? Prado told police that Driscoll came up with the idea to dress her son like a girl as a way to discipline him, went along with it because she “did not want to cause problems with her living situation.”  Oh, well, that’s all right then, ma’am—you can go now. Driscoll, you see, is her sleep-in landlord.

Yechhh. I wonder what else she’ll do to her son to keep that cozy relationship peaceful? Cigarette burns? Whipping? Water-boarding?

The child cruelty charge is a second-degree felony. I’m all in favor of expanding such charges to apply to the parents who post photos of children holding signs that read “I pooped on the floor” and other self-incriminating screeds compsed by mom and dad, even those who aren’t doing it to interfere with their sex-for-rent arrangements. In fact, I’d expand it to include those Jimmy Kimmel fans who make YouTube videos of their children crying because their Christmas gift appeared to be old sweat socks or broccoli, in the hopes that Jimmy will make their exploitation of their own kids go viral. (An excellent discussion of everything that is wrong with child-shaming on the web can be found here.)

Using the web to humiliate your powerless children—forever, remember—is wrong, but if parents are so stupid, cruel and ethically inert that they can’t fathom this basic Golden Rule principle, it should be illegal too.

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Pointer: Fark

Facts: WFTV

Continue reading →

Ethics Dunce (Tip-Shaming Division): PYT Burger Restaurant and Bar

/ Jack Marshall / 22 Comments

tip shaming

Tip-shaming over social media is despicable. This example is unusual, as for once it is the owner, not a waiter, doing the deed.

It’s still wrong.

PYT is a hamburger restaurant in Philadelphia. The owner apparently decided to take a stand for a poorly tipped server, because the customer was Philadelphia Eagles running back LeSean McCoy. According to the receipt,  McCoy left a twenty cents gratuity on a bill of $61.56.

Usually the public will side with the tip-shamer even when they shouldn’t, but McCoy is a local sports hero, so the restaurant is getting its buns flame-broiled on the net. (Though actor Charlie Sheen, who apparently has nothing better to do and wouldn’t know an ethic if it took up lodging in his nose, “pledged” $1000 to the supposedly abused waiter. File this one under “PR Grandstanding” …this like John D. Rockefeller handing out dimes to street urchins.) Thus the joint’s owner, Tommy Up, took to Facebook to explain why he set out to embarrass McCoy, writing in part… Continue reading →

Ethics Quiz: If There Is Going To Be A Racial Double Standard For Bigoted Statements, Can We Please At Least Know What It Is?

/ Jack Marshall / 22 Comments

stop-sign2

Item: Donald Sterling, billionaire owner of the NBA Clippers, while speaking with his mistress/girl friend/ escort in the bedroom, announces that he doesn’t want her bringing black men to Clippers games. In the process, he does not say anything specifically derogatory about African- Americans. He believes the statement is private, and that he is talking to someone he could trust.He was wrong. A recording of the conversation was leaked to the press, and Sterling has been roundly vilified as a vile racist, threatened with a boycott by the players, mostly African-American, in the NBA, fined 2.5 million dollars and banned from the game.

Item: Via Mike Wise, Washington Post sports writer—

“Following Wednesday’s Pacers-Wizards game in Indianapolis, during the time when NBA rules permit media members to be present, the music blaring in the Indiana locker room was filled with vile language: racist, homophobic and misogynist. Afterward, I complained on Twitter that if Commissioner Adam Silver truly wants an inclusive league, he ought to address this (common) practice.”

Result: Wise, who is white, was attacked as a racist. What NBA players listen to in the locker room is none of his business, he is told (but what Donal Sterling says in his bed room is their business.) The NBA has done, and is expected to do, nothing.

Item: Appearing on ESPN where he is a commentator, Charles Barkley, former NBA star (and an African-American), decided to deride the women of San Antonio, Texas as fat. “There’s some big ‘ol women down there,” said Barkley. “That’s a gold mine for Weight Watchers.” He added, “Victoria is definitely a secret. They can’t wear no Victoria’s Secret down there.” A spokesperson for a fat acceptance group protested:

“Making slurs about body size is just as offensive as making comments about body color. One would think being a black man, he’d be more sensitive to having his physical body criticized. It’s totally out of line. He should absolutely apologize.”

Barkley not only refused to apologize, but defiantly challenged anyone objecting to his remarks, jokes or future comments to “change the channel.”  Nobody expects Barkley to suffer any consequences from this series of events.

Item: In 2007, talk show provocateur Don Imus got into a facetious discussion with a broadcast team member about how te women’s basket ball team from Rutgers was “rough looking” and had some “nappy-looking ho’s.” He also referenced Spike Lee’s “Do the Right Thing,” and the film’s “Jigaboos vs.  Wannabes.” Imus apologized profusely, pronouncing the exchange inappropriate, thoughtless and stupid. Under pressure from various civil rights groups,  WFAN, which produced his show, fired Imus, who has never regained his previous prominence.

Item: In 2013, media professional Justine Sacco tweeted a race-based joke before boarding a plane to Africa: “Going to Africa. Hope I don’t get AIDS. Just kidding. I’m white!” A furious cyber mob condemned her as a racist, and demanded her punishment. When she landed in Africa, she learned that she had  been fired.

Your Ethics Alarms Ethics Quiz for today is…

What the hell is going on here?

Continue reading →

Unethical Website of the Month: “Smosh” OR “Let’s Give A Big Hand To The Hilarious Comedy of Will Weldon!”

/ Jack Marshall / 135 Comments

Blurry face boy

In a twist, this Unethical Website found me. Smosh’s despicable montage titled by the ethically clueless creep who concocted it, Will Weldon, “19 Funniest Examples of Kid Shaming” includes, among its hilarious examples, the photo above from an Ethics Alarms essay I posted about a year ago, with a link back here. Weldon appears to have stolen his post idea from an earlier version of it on the website Heavy, this by an equally warped wag named Elizabeth Furey. Heavy would have been an “Unethical Website of the Month” if I had known about its post last May, and everything I write about  Smosh applies to Heavey, just as everything I write about Will applies to Elizabeth.

In the linked Ethics Alarms post, I specifically condemned the practice of  parents forcing children to hold up a sign “confessing” some transgression, taking a photo of him or her*, and posting it on the web.  I wrote:

“I think any aspect of a punishment that outlives the effects of the offense and a continues to do harm long after the original wrongdoer has reformed is unfair, abusive and cruel. If, as seems to be the case, the boy’s parents added to his punishment of having to return his Play Station 3 by first photographing the kid holding a sign describing his transgression, and then memorializing his humiliation by posting it on the internet, they took the lesson into unethical territory. Punishing their child for his spoiled and ungracious behavior by taking away a cherished gift is a legitimate exercise of parental authority, if a bit excessive for my tastes, especially at Christmastime. Turning him into the web poster child for ungrateful and spoiled children everywhere is, I believe, an abuse of that authority.”

I was feeling uncharacteristically equivocal that day, it seems, infused as I was still by the holiday spirit. Let me be more assertive now.  Dog-shaming using this device is a “thing’ on the web now, and such photos can be funny. Needess to say…or rather, it should be needless to say, but apparently I need to say it for people like Will and Elizabeth…children are not dogs. Continue reading →

The Fifth Annual Ethics Alarms Awards: The Worst of Ethics 2013 (Part Three)

/ Jack Marshall / 37 Comments

Jill-Greenberg

Unethical Artist Of The Year

Photographer Jill Greenberg, whose art requires parents to make their children cry. Runner-up: Peeping Tom photographer/artist Arne Svenson

Kaitlyn Hunt

False Allegation Of Anti-Gay Bigotry Of The Year

Kaitlyn Hunt’s parents, who spun a false tale of anti-gay prejudice to portray their sexual predator daughter as a victim after she was accused of statutory rape by the parents of her under-age target. Hunt’s parents even managed to suck the ACLU into their web and the liberal-leaning press portrayed her as a martyr to anti-gay bias. But Hunt’s lies ultimately caused her cover-story to unravel.

 Unethical Hoax Of The Year

Oberlin students Dylan Bleier and Matt Alden, aided and abetted by  Oberlin College and its president, Marvin Krislov. The two students, self-proclaimed progressives, posted a series of racist and anti-Semitic posters, graffiti and anonymous emails as “an experiment.” Krislov and Oberlin, after cancelling classes and engaging in campus-wide navel-gazing, continued to allow the media and the public believe that this was the work of racists on campus well after it had learned who the real miscreants were.  Runner-up: The horrible Meg Lanker-Simons, former University of Wyoming student (now admitted to law school—I don’t want to talk about it) who threatened herself with rape and used the bogus threat to show that her campus was violent and sexist.

Most Unethical Use of Social Media Continue reading →

Ethics Dunce: Steve Martin (Coward, Too)

/ Jack Marshall / 19 Comments

Life imitates art.

Shame on Steve Martin. He is a comedian. He tweets jokes. He tweeted a joke that was not racist in the least. (Everything that comments humorously on cultural quirks isn’t racist.) The political correctness bullies jumped on him too, because they nailed Phil Robertson and destroyed Justine Sacco. Martin, a novelist, a playwright, a TV writer, a comic and an actor, should have the integrity to stand up to this suffocating and unethical phenomenon. He has the stature to make a difference. He doesn’t have that integrity. He took the path of least resistance. He is a coward. He groveled. He apologized. The Blaze headlined that he “had to apologize,” No he didn’t. What he had to do was show some principle and strength of character when being manipulated and unfairly attacked, and he wasn’t up to the task.

By giving them what they crave, Steve Martin made the censors, bullies, cyber mobs and political correctness dictators more powerful, and hungrier still.

Without champions who will fight for free thought and expression, we will lose them. Martin and people of his intelligence and credibility have an obligation to be such champions, and he failed us all.

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Spark and Pointer: The Blaze