Business & Commercial

Easter Sunday Ethics Warm-Up, 4/12/2020: Missing The Easter Bunny

/ Jack Marshall / 19 Comments

Happy Easter!

That’s my favorite Arthur Sullivan Easter hymn…

Our family always celebrated Easter twice, at least when Greek Easter fell on a different date, which is usually the case.On traditional Easter, until my sister and I were well into high school, my parents hid two dozen colored eggs that we had decorated the day before all over the house for us to hunt for Easter morning. If there had been a pandemic then, my mother would have still hidden the eggs, because she knew even she, with her incredible talent for making BS credible, would not have been able to convince us that the Easter Bunny was “social distancing.”

How my parents loved family celebrations of holidays! I miss them so much, and days like this just makes not having them in our lives harder.

1. Can’t do this. I had been recommending the usually reliable website Ars Technica to my friends for updates on the virus so that they wouldn’t be battered hither and yon like skiffs made of paper on the ocean of hype and disinformation. I also relied on it myself. The site promised daily updates at 3 pm every day, along with a useful set of information, also updated as needed. Then, on April 6, the updates just stopped; no explanation, and nothing since. Unethical. If you promise a service for those in need of it, you can’t just stop it without warning or explanation. It doesn’t matter what the reason is. You have created reliance and  dependency. If you can’t be sure that you will carry through on your commitment, then don’t make it.

I headed a small professional theater for 20 years at great personal sacrifice on that principle.

2. Welcome to my world...Since so many were forthcoming in their reactions to my quarrel with one ex-commenter, here’s another one. Unsolicited, I received a book about two weeks ago from an Ethics Alarms follower. It was by L.Ron Hubbard, the science fiction writer and founder of Scientology, and the topic was ethics. I was and am grateful, for all ideas about ethics are interesting to me, and most come in handy eventually. A few days ago, I received a long, handwritten letter from the same source, who told me that he was no longer following the blog. He then excoriated my for insulting him by posting, so soon after receiving the book, this post, which in item #3 I  made some uncomplimentary comments about Ron’s “church” (it’s a cult and probably a criminal enterprise), its current leader, and his whacked-out message to the flock about the pandemic, which he called “planetary bullbait.”

My critic thought it was mean and rude of me to respond to his kind gift by deriding his faith and his friend, the Church’s  Chairman of the Board, David Miscavige.

I immediately wrote back in part, Continue reading →

Insomnia Thoughts On Tip-Baiting, And A Poll

/ Jack Marshall / 33 Comments

Pop quiz: What does Grover Cleveland have to do with the Wuhan virus?

Unfortunately, this is how my mind works…

Something about last night’s post on the despicable practice of tip-baiting to lure financially desperate Americans to go grocery shopping for the tippers bothered me, and I couldn’t quite figure out what it was. The thought that I was missing something kept churning in what I laughably call my brain (my wife calls it an ourdated hard drive that has never been cleaned of junk, cookies and malware and is going to crash any day now). It kept me awake tonight: I’m at my keyboard out of desperation. Weirdly enough, I kept thinking about the Civil War. Why was that? There had to be an ethics connection somewhere.

Ah HA! Got it. Continue reading →

Wuhan Virus Ethics: Tip-Baiting

/ Jack Marshall / 3 Comments

With the demand for grocery delivery exploding  and many consumers worried about buying the items they need and arranging for a delivery. Instacart is one of several delivery companies  expanding rapidly to meet the demand for shoppers created by the pandemic; the company recently announced plans to hire 300,000 more full-service shoppers.

A troubling number of people are offering tips as high as $50 or more for Instacart workers to pick up their orders, then renege on the tips after the delivery. This a classic bait and switch, but a particular cruel one when the shoppers are desperate for income and have  risked their own health to get pick up their customers’ groceries.

Before accepting a “batch”  which can consist of one or a few orders from different customers, workers can see the items requested, the store location, the payment Instacart provides workers for the job, and the tips being offered. But Instacart allows customers to change tip amount for up to three days, and greedy, mean-spirited customers, surely employing any one of many serviceable rationalizations on the list,  exploit that system to cheat the shoppers.

Instacart claims that the vast majority of customer last month adjusted their tip upward or left it as promised.  The company recently removed the “none” tip option, so users who want to tip nothing have to change a tip manually.

One woman who became a “full service shopper” for Instacart told CNN she has already been stiffed by several bait-and-switch tippers in Pennsylvania, like the customer who  put a $32.94 tip on a large order from Sam’s Club, then knocked the tip down to zero after delivery.

The company encourages people to “please consider tipping above and beyond to reflect the extra effort of your shopper,” but for tip-baiters, that encouragement obviously isn’t enough. Other services such as Uber Eats and Postmates, which offer on-demand meal deliveries, allow customers a smaller window to change tips, but that alone won’t discourage the practice. Attorney Bryant Greening,  told CNN Business that his law firm has discussed the possibility of class action litigation against Instacart, and even suits against individual customers. for breach of contract.

“It’s truly evil to bait and switch in this type of environment,” said Greening. “Their livelihood and well-being are on the line. When these shoppers and drivers see a high tip, it’s an opportunity for them to put food on the table, so they’re more willing to take a risk on their health to achieve that goal.”

Instacart could address the problem by requiring a fair minimum tip, insisting that customers who reduce the promised tip explain their reasons, and ban customers who appear to be engaging in tip-baiting.

The problem, however, isn’t policies as much as it is unethical people.

[Further ethics reflections, and a poll, here]

_______________________________-

Pointer: Alex

Ethics Hero: Mario Salerno

/ Jack Marshall / 10 Comments

Not all the people giving lip service to “we’re all in this together” are virtue-signaling hypocrites. Some really mean it.

Surveys conducted last month estimated that 40 % of renters in New York City, if not more, would not be able to pay their April rent, which was due  last week.

This threatens landlords as well, as the shortfall will make it difficult for them to pay their own water and sewer bills at their buildings, not to mention taxes,  The 200-300 tenants in Mario Salerno’s properties, however, found a version of this sign taped up in the halls:

 

Mario Salerno said in an interview that he did not care about losing his rental income in April, nor care what the exact amount was that he would not be collecting from his 80 apartments.  He will be losing hundreds of thousands of dollars by canceling the month’s rent, but his sole concern, he said, was trying to make life a little easier for his renters. He is even forgoing rent for those who kept their jobs and are working from home.

“My concern is everyone’s health,” said Salerno. “I told them just to make sure that everyone has food on their table.”

He’s not exactly Michael Bloomberg. During the day, he runs the Salerno Auto Body Shop and gasoline station, which his father opened in 1959.

In the 1980s Salerno bought vacant lots across Brooklyn to store cars damaged in accidents before they were repaired, and eventually turned 18 of the lots into apartment buildings. He’s counting on the auto business to keep food on his own table until conditions improve for his renters.

“I say, don’t worry about paying me, worry about your neighbor and worry about your family,” he told reporters.

“Tiger King” Ethics…If You Can Control Your Gagging

/ Jack Marshall / 15 Comments

You should watch the current hit Netflix documentary “Tiger King” as an ethics exercise, if you can keep focused. It’s difficult. The seven episode horror show/freak show/ “Well, it’s time for another shower!” thing is rife with revelations about America and its culture as well as the infinite variety of humanity that breeds and mutates under rocks and over them. But it is also so teeming with freaks, sociopaths and morons that it often makes you feel like you are watching “The Anna Nicole Show” or one of the other reality shows that exploits its dumb, attention addicted stars.

Focus, Jack! Focus! There are a lot of ethics issues here, largest among them the icky exotic animals trade.  (Fun Fact!  There are more tigers in the U.S. than in the rest of the world combined. Now: Is that a good thing for tigers, or a bad thing?) There are also clinical cases of  corrupt business owners, narcissism on steroids, marriages that make Bill and Hillary Clinton look like John and Abigail Adams, toxic personalities (once you have met series star “Joe Exotic,” you may never think of anyone as a narcissist again…no, not even you-know-who), astounding hypocrisy, the infuriating twilight world of young, healthy people (well, physically healthy anyway) whose lives consist entirely of getting stoned or waiting to get stoned, abuse of the legal system, idiots with guns… the list is ridiculously, depressingly long. Continue reading →

Yeah, “We’re All In This Together,” Except When Officious Fools With A Little Bit Of Power Have Dead Ethics Alarms, As They So Often Do.

/ Jack Marshall / 10 Comments

 

….that is, if this infuriating story is true, which it might not be.

On an American Airlines flight with just eleven passengers, Yahoo! tells us, the flight attendants made all eleven sit in the last three rows, next to each other, because if they were allowed to spread out, they were told, it would be the equivalent of an upgrade. All eleven had purchased basic economy tickets. An unnamed American employee apparently revealed the episode, which occurred on March 24. That was the same day American started a new policy, specifically directing flight crew to spread out passengers to minimize the threat of Wuhan virus infection.

Now, as reported, this is mind-meltingly stupid. Some elements do need to be considered, however: Continue reading →

Ethics Observations On A Case Study In Combining Bad Journalism With Bad Science

/ Jack Marshall / 45 Comments

Yes, it’s the New York Times again. I use that paper for the majority of the Ethics Alarm unethical journalism posts for a few reasons. One is that the paper comes to my door every day, so I read a lot of articles that I might miss on the web.  Another is that the Times is the most successful and influential newspaper in the country,  and its work is more closely followed and more criticized than any other paper, and most news sources generally. The Times also advertises itself as the nation’s “paper of record,” placing itself on a pedestal with standards of integrity and reliability that it is obligated to meet….and does not. Finally, the paper is unacceptably biased in its political coverage and editorial product.

Today’s “Where America Didn’t Stay Home Even as the Virus Spread”  is far from then times at its worst. It is, however, unacceptable and unethical. I’m not even in disagreement with the piece’s main thesis, which is that the regions that have not imposed shelter at home restrictions on the public are at more risk of exploding Wuhan virus cases. That makes sense; that’s even obvious. However, the Times’s main tool in making a case was the map below, which it explained this way:

“Stay-at-home orders have nearly halted travel for most Americans, but people in Florida, the Southeast and other places that waited to enact such orders have continued to travel widely, potentially exposing more people as the coronavirus outbreak accelerates, according to an analysis of cellphone location data by The New York Times. The divide in travel patterns, based on anonymous cellphone data from 15 million people, suggests that Americans in wide swaths of the West, Northeast and Midwest have complied with orders from state and local officials to stay home.”

Continue reading →

Vermont Crosses The Line: When Government Is Cavalier About Restricting Our Liberty, It’s Time To Push Back

/ Jack Marshall / 53 Comments

Right wing pundit Sarah Hoyt has been at the forefront of those arguing that it would be better and safer to accept the risk  of more deaths from the Wuhan virus than to allow state governments to behave like police states. So far, I have thought she was wrong and unduly paranoid, but Vermont’s latest action has me agreeing with her response, which was, “I’M SORRY. ARE THE PEOPLE OF VERMONT ALL OUT OF MIDDLE FINGERS?”

From the Burlington Free-Press (Bernie Sanders was once mayor of Burlington. That’s just something to keep in the back of your mind, as this episode suggests the slow but deadly spread of the Totalitarian Left Virus, which may eventually need to be called “the Burlington Virus”):

Large Vermont retailers such as Target, Walmart and Costco are now required to limit the sales of non-essential items in order to mitigate the spread of COVID-19. The directive was announced by the Agency of Commerce and Community Development on Tuesday. The agency hopes it will reduce the overall number of people going into stores to purchase items such as clothing, electronics and toys during the state’s “Stay Home, Stay Safe” executive order.

“Large ‘big box’ retailers generate significant shopping traffic by virtue of their size and the variety of goods offered in a single location,” said Lindsay Kurrle, secretary of the Agency of Commerce and Community Development in a news release.  “This volume of shopping traffic significantly increases the risk of further spread of this dangerous virus to Vermonters and the viability of Vermont’s health care system.”

Retailers are being asked to promote online ordering, delivery and curbside pickup to customers….

The order is here. Continue reading →

Pandemic Ethics Dilemma: The Universities And Colleges Need To Keep Their Students’ Money, But They Are No Longer Earning It.

/ Jack Marshall / 32 Comments

A class action lawsuit has been filed against the Arizona Board of Regents, the governing board for Arizona’s three public universities, because the three schools have refused to refund room, board and campus fees to students who were told to leave campus because of the Wuhan virus. Like virtually all US colleges and universities, Arizona State University, University of Arizona and Northern Arizona University, moved their classes online  for the remainder of the Spring  semester. Students who lived on-campus were either told to move out or encouraged to do so. Yet, the  lawsuit says, the Arizona Board of Regents has refused to offer refunds for the unused portion of the students’ room and board and their campus fees. The lawsuit seeks payment of the prorated, unused amounts of room and board and fees that the class members paid but were unable to use.

How can the schools maintain that it is ethical for them to do this? I understand that having to refund the money will be disastrous for them, but they are literally keeping advance payments for services that the schools will no longer provide. I expect to see more such suits, and on the basis of law, equity, ethics and common sense, I don’t see how the institutions can prevail in them. Continue reading →

Mid-Day Ethics Stimulus, 3/31/2020: Dunces, Heroes, Hacks And More

/ Jack Marshall / 27 Comments

I’m stimulated!

And you?

1. Maybe not the wisest move, but ethical… Rep. Tim Burchett (R-Tenn) shared  his cell phone number on Twitter for anyone who needed to discuss their fears about the impact of the Wuhan virus. “If [you’re] feeling overwhelmed or scared and just want to talk to somebody give me a call,”  said. “We will get through this together.”

He added, “I know everybody’s under a lot of pressure with what’s going on with the Coronavirus. If you’re feeling all that pressure and it’s getting to you…I know in the last little bit here we’ve had nine people in our community taking their life. That’s a horrible, horrible thing, somebody taking their own life. If you feel like you’re going to hurt yourself or maybe hurt somebody around you, why don’t ya’ll just call me. Let’s talk.”

2.  I know this is an unpopular position, but it’s not the first time I’ve explained it. CNN’s Brooke Baldwin was overcome with emotion as  she interviewed a woman who’ had been unable to say goodbye to her mother in person before she died of the Wuhan Virus. Baldwin is an unprofessional hack. In recent years, alleged professional journalists, especially on CNN, have allowed their emotions to influence their reporting. This results in a form of editorializing, and the practice demonstrates how much today’s journalists see themselves as performers rather than objective communicators of information.

Admittedly, this kind of interview is designed to bring out the Kleenex,  but CNN lets its hosts display grief when a favorite candidate loses (like Hillary Clinton), glee, when a figure they don’t like is abused (Carol Costello chuckling at a recording of Sarah Palin’s daughter breaking down)  or anger when a political figure  doesn’t toe the progressive line. (Don Lemon, more or less constantly.) It’s hackery.

3. And today’s Covidiot is...Pastor Rodney Howard-Browne of The River Church in Tampa, a so-called “mega church” that held a service over the weekend in which over a thousand worshipers  were “squeezed in like sardines,” as one reporter described it. Howard-Browne had said that he would defy the restrictions imposed by the state and county to stem the threat of the  worldwide pandemic. “We are not stopping anything. I’ve got news for you, this church will never close. The only time the church will close is when the Rapture is taking place,” the reverend said.

Following the service, a warrant for his arrest was issued. He is now in custody.

4.  Hmmmm...Here are Governor Ralph Northam’s exceptions to his “order” regarding the stay-at-home restrictions in Virginia:

a. Obtaining food, beverages, goods, or services as permitted in Executive
Order 53;

b. Seeking medical attention, essential social services, governmental
services, assistance from law enforcement, or emergency services;

c. Taking care of other individuals, animals, or visiting the home of a family
member;

d. Traveling required by court order or to facilitate child custody, visitation,
or child care;

e. Engaging in outdoor activity, including exercise, provided individuals
comply with social distancing requirements;

f. Traveling to and from one’s residence, place of worship, or work;

g. Traveling to and from an educational institution;

h. Volunteering with organizations that provide charitable or social services; and

i. Leaving one’s residence due to a reasonable fear for health or safety, at the direction of law enforcement, or at the direction of another government agency.

Aside from the fact that some of this would be vulnerable to constitutional challenges—those will come later—why is traveling to and from churches permitted, if church services are per se prohibited? Why is traveling to and from schools an exception, if all schools have been ordered to close? Why is visiting a relative permitted, but not a close friend? A best friend? Your only friend? Do only blood relatives count? In-laws? Seventh cousins twice removed?

The order seems arbitrary and hastily composed. Laws that infringe on civil rights cannot afford to be like that, if they want to withstand eventual court challenges, or even if they just want to be coherent.

5. Ugh. Mike Lindell, the My Pillow infomercial hustler whose TV ads have been banned at my house, was a guest at the White House Task Force press briefing yesterday.  He explained that his company was  devoting 75% of its manufacturing capacity into making face masks. Then he asked if he could add something, and President Trump said “Okay.”

Well, what choice did he have? The guy has volunteered to do a public service. He has cultivated the image of a nice person. If the President had said, “No, Mike. Sorry. We’re moving on,” he would have looked ungrateful. However that is exactly what Trump should have said. It’s not worth the risk.

Embodying a worst case scenario, Lindell said,

God gave us grace on November 8th, 2016, to change the course we were on. God had been taken out of our schools and lives. A nation had turned its back on God. And I encourage you: Use this time at home to get — home to get back in the Word, read our Bibles, and spend time with our families. Our President gave us so much hope where, just a few short months ago, we had the best economy, the lowest unemployment, and wages going up. It was amazing. With our great President, Vice President, and this administration and all the great people in this country praying daily, we will get through this and get back to a place that’s stronger and safer than ever.

Ethics foul. It was not Lindell’s place to engage in religious grandstanding and a political endoresment, however sincere it might be. This wasn’t a political rally, nor a time for religious proselytizing. It also, once again, painted a target on the President, who responded,

That’s very nice. Thank you very much. Thank you, Mike. Appreciate it…. I did not know he was going to do that, but he’s a friend of mine, and I do appreciate it. Thank you, Mike, very much.

At that point, I don’t know what else he could say.