How Another Hour Of My Life Was Just Consumed By A Conspiracy of Incompetence…

I wonder if I can create a mass tort claim against the people responsible for episodes like this. Behold:

1. On March 28, I received a threatening letter from First Source, LLC, a debt collector. It alleged that I had an account with something called AfterPay U.S., which I have never heard of, for $750, that I never spent, for something that I still have no idea what it was. The letter also said that I now only owed $590.64, since I had paid $187.50, which I have not. My bank doesn’t thinks so either.

2. I called First Source, which …Hallelujah!…has an automated system that got me to a human being almost immediately. That human being was Rhea. She was cordial and professional, and did not constantly read from a script. She heard me out, and said that she would initiate a fraud investigation. I didn’t have to do anything more.

3. Yesterday I received two cheerful emails from AfterPay. Both involved alerting me that I had changed my email associated with my imaginary account. I hadn’t done anything regarding AfterPay, because I still don’t know what the hell it does other than charge people for stuff they never bought, and my email has been the same for 20 years. “Please log into your AfterPay account to view these changes. If this information is incorrect, please update so we have the most up to date information for you,” “Shiara” of Customer Support informed me. “Have a great day.”

Bite me, Shaira.

4. This morning I called FirstSource back to ask what’s going on. But instead of Rhea, I reached Michael, who appeared to be an idiot. As I tried to explain what had happened, he kept reading disclaimers and asking me for the same information I had already given to Rhea and that was already in my file, since it was repeated in the letter FirstSource had sent me. I told him, “I have a simple question you need to answer,” and he replied, “I can’t answer it because you keep interrupting me!” “No,” I said, “I keep asking you to stop reading a script that I have heard already, and to talk to me like a human being, and listen to what I am trying to tell you.” He hung up.

5. I called back and got Michael again. He acted as if we hadn’t just spoken second earlier. He read the same script, an asked me for the same information: my full name, my date of birth, my mailing address, and my “reference number.” It was literally de ja vu: a near exact replay of our previous conversation. This time, he said, “We have closed your account, so you will have to contact AfterPay.” Progress! He then gave me a phone number.

6. I called it. It didn’t work.

Most Inexcusably Incoherent Statement In A Report: The Harvard Jewish Alumni Alliance

The sentence:

“The correct ask in this report is not the ask of an institution being condemned. It is the ask of an institution being held to its own standard by people who still believe it can meet it.”

That authentic frontier gibberish—I’m still not sure what it means, and I’ve read it a dozen times—is in “A Narrowing Gate, Jewish Enrollment at Harvard and its Peers | 1967-2025,” a report by the Harvard Jewish Alumni Alliance. The report found that that Jewish undergraduate enrollment at Harvard University has dropped to about 7% in 2025, its lowest level since before World War II and the lowest among Ivy League schools with reliable data.

I was going to write about the report itself, but if Jewish alumni of Harvard end up writing like that, maybe its a good thing not as many Jewish students are attending Harvard.

This is the Executive Summary. The report seems to be implying that anti-Semitism at Harvard has to be the reason for the unexplained drop, because none of the other possible factors it identifies explain it. Apparently Jewish applications to the school haven’t fallen off sufficiently to cause a 50% reduction, though I don’t know why. On national television Harvard’s then-president Claudine Gay told a Congressional committee that she considered anti-Jewish demonstrations in Harvard Yard to be acceptable free speech, and was unable to articulate a basic truth, which is that anti-Semitic demonstrations on a college campus constitute unethical and intolerable conduct that creates a hostile environment for Jewish students. Gay’s eventually firing for scholarly misconduct (not mealy-mouthed acceptance of campus enmity toward a minority) could not have provided aspiring Jewish applicants much confidence.

We also learn from the report that Jewish alumni had to gather the data for the report because Harvard no longer compiles data on Jewish students.

All of that is interesting, but when I read that statement, I lost interest in examining the report further, and lost any confidence in the people who prepared it. Maybe it’s a hangover from listening to Kamala Harris and Joe Biden for four years and Donald Trump for a decade, but if someone can’t communicate clearly, I can’t have confidence that they are thinking clearly either.

The Ignorant Axis “Lobstergate” Nonsense

I’m going to rely heavily on Michael West’s commentary on this morning’s Open Forum, because 1) I was all set to post on this when my computer crashed 2) when I finally got it up and (sort of) running, I saw that he had covered the topic well in the first entries on our weekly ethics free-for-all.

The National Review, still a pit of NeverTrump die-hards, did a good job covering the latest desperation Axis bile, the petty criticism of the Trump War Department for giving the troops steak and lobster dinners. A disgusted veteran on the staff wrote in part,

Updates On “The Great Stupid”

Let’s start our review of just how dumb our population, society and culture have become since The Great Stupid spread its dark wings over the land with the book covers above. The book, current on sale and display at Barnes and Noble among other stores, is called “Mona’s Eyes,” referring to the “Mona Lisa,” perhaps the best known and most famous painting of all, by Leonardo Da Vinci. But the publisher allowed the eyes being used on the cover jacket to be those of a completely different woman in a different painting by another famous painter. Those eyes belong to “The Girl With A Pearl Earring, by Vermeer.

Morons.

There is a silver lining here, however. In mocking that cover, “Instapundit’s” Ed Driscoll quoted a minor Ethics Alarms post from 2023 on a book about Pearl Harbor with a cover graphic showing German planes attacking our navy on December 7, 1941. I clicked on the link and was amazed to find myself reading my own post, which I had completely forgotten about. In the resulting phenomenon known as an Insta-lanch (this is EA’s third), that post got over 3,600 views (and counting) after only being read about 500 times in three years.

Meanwhile:

Comment of the Day: “Ethics Quiz: Rep. Fine’s ‘Islamaphobic’ Quote”

[Apologies to all: I was so eager to get Steve’s Comment of the Day up that I forgot to add the headline!]

The historically literate, unrestrained Ethics Alarms veteran commenter Steve-O-in NJ returns to the familiar (to him) Comment of the Day podium making the case that Rep. Fine was not being one bit unreasonable and certainly not “Islamophobic” when he responded to a New York City Muslim activists assertion that dogs should not be kept as pets in the Big Apple with the quip, “If they force us to choose, the choice between dogs and Muslims is not a difficult one.”

In casual conversation about Fine’s line (not to be confused with “a fine line” ) I have yet to encounter anyone who doesn’t feel he got the better of the exchange. One lawyer friend, known for his combative courtroom style, opined that the woman’s ‘Islam is right that dogs are dirty’ remark was such a metaphorical hanging curve ball that it would have been unethical not to hit it out of the park.

Here is Steve-O-in-NJ’s Comment of the Day on the post, “Ethics Quiz: Rep. Fine’s ‘Islamaphobic’ Quote”:

***

Islamic attitudes toward dogs vary. Some think of them as okay to use as working animals (herding, hunting etc.), but not pets. Judaism also for a time was anti-dog, and I think that ported over to Islam, same as the rule against pork.

I for one have never owned a dog, but I have known many, and I think they are useful in a number of ways, including as companion animals. They assist the disabled, protect and direct livestock, find people (or bodies), save those stranded on mountains, assist the emergency services, and even tow carts with Christmas trees or other evergreen decorations (the Bernese Mountain Dog is the usual breed for this). I’ll take a large gentle dog or an affectionate energetic dog (little yappy dogs are not my thing) over a hyper-religious neighbor who wants to tell me what to do any day. I’ve said a few times that Islam is not compatible with Western values, and this is just one other reason why it isn’t.

Comment of the Day: “On Lincoln’s Favorite Poem, and the Poems’ We Memorize…”

What a joy to wake up this morning not only to a spectacular Comment of the Day, but also to a note from an MIA commenter who was last seen in these parts almost nine years ago! I welcome Lisa Smith back to Ethics Alarms with a well-deserved Comment of the Day honor, for her note on the post, “On Lincoln’s Favorite Poem, and the Poems’ We Memorize…”

(I couldn’t resist leading this off with one of two brilliant Charles Addams cartoon about “The Raven.” The other has Poe pondering as a raven, perching over his door, says, “Occasionally.”)

***

I don’t know – Poe’s Raven has one of my favorite lines; it isn’t at all profound, but it is profoundly delightful to speak and to allow to roll over the brain like a cool river. I memorized the entire poem when I was a teen in the late 70’s and can still recite it. (But for the life of me, I can’t remember the “new” neighbor’s names, even though they have been here five or six years. Their dog is Annie. My priorities are laid bare, I suppose.)

“And the silken, sad, uncertain rustling of each purple curtain thrills me, fills me with fantastic terrors never felt before.”

There may be errors in there. I write it from memory alone. [JM: Pretty close! “And the silken, sad, uncertain rustling of each purple curtain, thrilled me—filled me with fantastic terrors never felt before”]

Poetry makes equals of us all. From Bukowski to Shakespeare. They speak to each person in their own way.

Ethics Observations on the President’s Response to His Obamas-As-Apes Post

 REPORTER: “Mr. President, you frequently criticize Joe Biden for not knowing what is going on in his name. This racist video that was posted is on your social media.”

 PRESIDENT TRUMP: “I know what’s going on a hell of a lot better than you do! You don’t know what’s going on! I know what’s going on.  No, Joe Biden didn’t have a clue, but we know everything. And when you look at what’s happening with our economy, think of it, we’re way years ahead of schedule. We have thousands and thousands of businesses being built right now, so Joe Biden had no clue. If Joe Biden were elected or if Kamala were elected, we wouldn’t have country right now. We won the election because of minority voters.”

 REPORTER: “Does this post maybe hurt Republicans with, you know, Black voters after the…”

  PRESIDENT TRUMP: “You know, I was, look, we did criminal justice reform. I did the historically Black colleges and universities. I got them funded. Nobody has been, and that’s why I got a tremendous, the highest vote with male Black voters that they’ve seen in many, many decades. I’ve done great with them. Black voters have been great to me. I’ve been great them. Black voters has been great me. I’ve been great to them.  And I am, by the way, the least racist president you’ve had in a long time, as far as I’m concerned. We have — I’ve had a great relationship. Think of what I’ve done. Criminal justice reform. Nobody else could do it. Obama couldn’t do it, nobody could do. Clinton couldn’t. They actually went the other way. They went into a very bad thing for African American people, Black people. They went to a — they did very bad things. I did very good things. But criminal justice reform, and then I funded the universities, which nobody else was willing to do. They were going every year, they’d come back to Washington and they’d be begging for money, begging. I got to be friendly with some of the heads of the schools and they would come back and they would literally tell me they’re forcing us to beg. I’m the one that got them long-term financing and more than they were looking for.  So there’s nobody that’s done more. And I think maybe more than anything else was criminal justice reform. They’ve been trying to get it for years. And I’m the one that got it done, so nobody can tell me about that.”

 “That somebody posts, the staffer posts, you know, posts. And I knew it was all about, if you take a look at that, and see the whole thing, it was a small section at the very end. But that was about fraudulent elections, which we have, a lot of them. We’re gonna get it stopped. And I liked the beginning, I saw it, and just passed it on.”

Observations:

The First “The Unabomber Was Right” Post of 2026

Jason Fried is the Co-Founder and CEO at 37signals, the maker of Basecamp and HEY. His blog usually engages in discussing business, technology, design and product development, and his post earlier this month became especially interesting to me after last week, when it seemed like technology was out to get me personally. I experienced infuriating breakdowns or glitches from Verizon, American Express, Amazon Prime, my bank (Wells Fargo), Merrick Bank, Microsoft, and, of course, WordPress. Each breakdown involved frustrating interactions with chatbots and automated “customer service” lines, the oxymorons of the century. In total, I lost about four hours of otherwise billable time, and several of the problems have yet to be fully addressed.

Apparently, however, things will soon get worse, unless I hurl myself into that woodchipper, which seems to work just fine.

Fried writes in part regarding the recent experience of his parents when they rented a house near him to spend a few months. He had just come back from a vacation in Montana and had rented a house there. “[E]verything…was old school and clear. Physical up/down light switches in the right places. Appliances without the internet. Buttons with depth and physically-conformed to state change rather than surfaces that don’t obviously register your choice…traditional round rotating Honeywell thermostats that are just clear and obvious. No tours, no instructions, no questions, no fearing you’re going to do something wrong, no wondering how something works. Useful and universally clear. That’s human,” he concluded.

But not in the new, technologically advanced, “improved” house his parents ended up in. He writes in part (and in horror):

How Paul Anka Proved Harry Truman Right…

I am not a big fan of Paul Anka or his work, so I considered the new documentary on his career a default choice this morning since ice is on my satellite dish and the channel selection on Direct TV was severely limited. But it’s true: you learn something new and useful almost every day, and often in the least expected places.

I did not know, for example, that Anka wrote “Johnny’s Theme,” the now iconic music that Johnny Carson walked onto the stage to at the start of his version of “The Tonight Show.” But it’s how it ended up as Carson’s entrance music that hammers home an ethics lesson.

When Johnny Carson was preparing to take over from Jack Paar as the host of “The Tonight Show” in October 1962, he ran into Anka, whom he had worked with in a TV special. Carson mentioned to Anka that they needed a new theme, so the pop star composer of “Put Your Head on My Shoulder,” “Puppy Love” and the theme to “The Longest Day” repurposed the instrumental arrangement for “It’s Really Love,” a song recorded by his one-time girlfriend Annette Funicello (not one of Annette’s hits) and sent a demo to Carson.

Johnny phoned Paul and thanked him for the offer (and said he and Ed McMahon loved the tune) but said that “Tonight Show” bandleader Skitch Henderson had “his nose out of joint” (does any one use that phrase any more?) because Carson wanted to use a melody written by a “20-year-old kid.”

So Anka suggested that Johnny Carson write new lyrics to his song and that they call it “Johnny’s theme,” which would then be the composition of the “20-year-old kid” and Henderson’s boss. Brilliant! Henderson had to consent to the song’s use every night, and it was Johnny’s walk on music for 30 years until Carson handed over the show to Jay Leno.

Carson’s name on the song meant that he got half the royalties, which averaged $400,000 per year: Carson’s cut was $200,000 a year for lyrics that were never heard or sung. “Johnny’s Theme” had been played more than 1,400,000 times by the end of the Carson’s show’s run. Anka says that Carson admitted he was embarrassed to make all that money for nothing, but the singer shrugs and smiles about it. Johnny got a great theme, and they both made money.

My favorite Harry Truman quote, perhaps my favorite ethics quote by any President and right up there with Winston Churchill’s immortal, “Success consists of going from failure to failure without loss of enthusiasm,” is:

“It is amazing what you can accomplish if you do not care who gets the credit.”

I don’t know if Paul Anka was familiar with the quote or even if he knows about it yet, but his solution to the “Tonight Show” dilemma is as good an example of Harry’s wisdom in practice as we are likely to see.

[Still waiting for WordPress, or someone, to tell me how to get page breaks in posts under their new %$^&#@ block system…]

Ethics Quote of the Week: Ann Althouse, As the Blogger Hits A Grand Slam…[Corrected]

“Tolerance?! I would think it’s considered homophobic just to use the word “tolerance,” which connotes minimal acceptance and little more than a willingness to refrain from discriminating or saying actively mean things. In fact, I’d suggest it is the demand to do so much more — to celebrate pride in sexual matters and to endure indoctrination sessions that force feed questionable fine points — that has made people resistant and more likely to check a less gay-friendly box on the survey.”

—Quirky but perceptive Madison, Wis. bloggress Ann Althouse, commenting on the Times’ “Americans Are Turning Against Gay People” yesterday.

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