The Klan’s Birthday Cake, Individual Boycotts And The Ethics Of Refusing to Give Service To Jerks

"Happy Birthday to You! Happy Birthday to You! Happy Birthday, Dear Racists..."

“Happy Birthday to You! Happy Birthday to You! Happy Birthday, Dear Racists…”

[UPDATE: Apparently, the “news story” that prompted this post is a fake. In that case, I want to thank the hoaxers for  inadvertently sparking a useful discussion—nothing in my post is dependent on the factual nature of the story. I wasn’t the only one fooled, and I originally noted the links on reliable sites. On the other hand, to hell with people who plant fake stories that are not obviously tongue in cheek or satirical: it’s a despicable practice, and abuse of the web, and right down there with public vandalism and creating computer viruses as unforgivable public conduct. I apologize to readers here for misidentifying a false story as true, but I’m not the unethical jerk involved. If anyone knows who that is, please forward their names. I have some choice words for them.]

As I wrote the first time I stuck my ethics big toe into this kind of controversy, I am conflicted over the current trend of forcing certain kinds of service providers to serve customers they just don’t feel like serving. I have consistently come down on the side of the rejected customer, even when the service, as in the case of bakeries and photography salons, edges perilously close to art. I think I am there still, but my resolve is weakening. I think. Let’s look at this again, in the context of the kind of recent case that always eventually occurs when one sits on the slippery slopes.

A three judge panel of a Georgia appellate court recently ruled in favor of Marshall Saxby, the Grand Wizard of a local KKK chapter, after he sued a local bakery for refusing to bake a cake for the KKK chapter’s  annual birthday party. Elaine Bailey, who owns Bailey Bakeries, said she rejected the Klan its activities violated her religious beliefs, and Saxby claimed that Bailey’s refusal of service discriminated against his religious beliefs.

The difficulty with making an ethical call on this case and others like it (and sort of like it, arguably like it or a little bit like it) is that the crucial question in ethics analysis, “What’s going on here?” cannot be answered with certainty or clarity. There are ethical arguments and ethical principles, on both sides, making the issue an ethical conflict (rather than an ethical dilemma). In an ethical conflict, we must prioritize among important ethical principles that are opposing each other.

Let’s answer “What’s going on here?” in some of the various ways this case allows, as if only one of these ethical principles were in play: Continue reading

Celebrity Values: The Good, The Bad And The Ugly

Sprouse-West-Cano

Celebrities have the opportunity to use their disproportionate and sometimes unexplainable fame to pass along good values, priorities and ethical habits to those who admire and follow them. The problem is that the U.S. culture’s current values are in a muddled state, with virtues sometimes being treated as embarrassments, and the enthusiastic embrace of non-ethical goals that once were regarded as the seven deadly sins are now often looked upon as the norm, and even appropriate. Here are some recent events in the strange world of celebrity values:

The Good: This headline on numerous web sources piqued my interest: “Dylan Sprouse Defends Restaurant Host Job.” Dylan Sprouse is a former Disney child star, a long time lead, with his brother, on the long-running “The Suite Life of Zach & Cody,” one of those loud, hyper-frenetic tween comedies that Disney and Nickelodeon acquire from some production company in Hell. Dylan was seen working in a restaurant, and this immediately spawned multiple rumors that he was broke, had blown through his millions, and was, in brief, a pathetic loser….because he has the same kind of job most American twenty-somethings fresh out of college would be thrilled to have.

Thus Dylan, who along with his brother decided to get out of the child star rat-race that has recently put Lindsay Lohan in rehab, Amanda Bynes in a mental health treatment facility and Miley Cyrus naked on a wrecking ball, and start a more conventional life with a college education (at NYU). Sprouse decided to address the weird criticism being sent his way on social media and in the gossip blogs by writing, Continue reading

Online Review Ethics: Yelp And The Law Firm

"...and so do our own employees!"

“…and so do our own employees!”

Is it professional misconduct for members of a law firm or the non-lawyer assistants for which they are responsible to post fake reviews of their work to a consumer website? I would argue that could be: it is almost certainly deceptive advertising, which is prohibited to a greater or lesser degree in all state ethics codes, and it is dishonest and misleading communications of the sort that has drawn discipline for some attorneys in other circumstances. Whether or not such a slimy, if common practice (at least among other professions, like wrtiting) is sufficient to raise “a substantial question as to that lawyer’s honesty, trustworthiness or fitness as a lawyer in other respects” will be determined by lawyers themselves, and you would be amazed at what many of them  don’t consider sufficient to do this. I am admittedly extreme on this issue: I don’t think lawyers should lie, and take a dimmer version of even harmless deception than most in my field. This is profession that depends on trust, and the more someone lies—I don’t care about what—the less trustworthy they are.

These issues arise because the online consumer site Yelp appears to have caught employees of the law firm The MacMillan Group posting fake positive reviews about itself, on behalf of fictional clients. Continue reading

Ethics Hero: Minneapolis Dairy Queen Manager Joey Prusak

"Good job, Joey!You made Dairy Queen proud and brought honor to the store, Here's 40 dollars."

“Good job, Joey!You made Dairy Queen proud and brought honor to the store, Here’s 40 dollars.”

It’s a simple story, trivial in a way, but with an important ethics lesson.

Joey Prusak, the 19-year-old store manager at a suburban Minneapolis Dairy Queen, watched as a female customer with a heart of ice saw a vision-impaired man drop a $20 bill, picked it up, and instead of returning the money to the unaware customer, slipped it into her own purse. When the certifiably awful woman got up to the counter to order, Prusak told her what he had seen and demanded that she return the bill as a condition of service. The woman, as one might expect from someone who would take money under such circumstances, refused, so Prusek reimbursed the visually impaired customer with $20 of his own.

A customer who saw the incident e-mailed Dairy Queen in praise, and now Prusak has become something of a folk hero.

The important ethics lesson is “Fix the problem.” If you are in a position to right a wrong or prevent one, it has become your obligation to do it. Don’t adopt  any of many rationalizations available to persuade you to do nothing— “It’s not my job,” “Mind your own business,” “Who am I to judge?”, “It’s not my fault”, “What if I’m wrong?”—or, in a case like this one, manufacture excuses for the vile miscreant who took the money—–“Maybe she’s desperate,” “Finders keepers”-–and just act. Fix the problem. Continue reading

Disaster Ethics: The D.C. Naval Yard Shooting

Twelve dead? This is great---we can make another push for gun control!!!"

“Twelve dead? This is great—we can make another push for gun control!!!”

About 10 minutes from where I live, unidentified gunmen have killed 12 people (one of the gunmen is also dead) in an unexplained rampage. The facts are still being sorted out, and at least one shooter is still at large as I write this, but already two predictable examples of unethical disaster and crisis response have been on display:

1.  Reflex anti-gun tragedy exploitation

Apparently from now until the Second Amendment is but a distant memory, some Democratic politicians and anti-gun zealots will use every gun-related tragedy as a springboard to lobby for more regulations, and the facts be damned. At this point, we have not been told why the attack took place, who the shooters were, whether it was a terrorist act or not, whether the killers were Americans, whether or not the weapons were obtained illegally and what kind of guns they were. Never mind: interviewed on the radio, D.C. Delegate Eleanor Holmes Norton, Congress’s non-voting member, immediately pointed out that with all the guns that are available in this country, it should be no surprise to anyone that tragedies like this occur. I’m sure she would have liked to have been able to claim that global warming also played a part, except that it is a cool day in Washington. Continue reading

Don’t Blame The Lawyers: The Ethical, Unethical, NFL Settlement

Watch your heads!

Watch your heads!

When is a $765 million dollar law suit settlement “chump change”?  This is when, reading the reactions to the NFL’s announcement last week of its agreement with former players who sued the league over crippling  concussion injuries sustained while playing professional football:

  • It is inadequate when half of that will be ladled out over seventeen years, and all of it will be reduced by the lawyer’s fees, to be determined but unlikely to be less than a third.  That means that each former player (or his heirs and family) will get, at most, $114, 000 or so.
  • It is inadequate when the league paying the damages will split the payment among its 32 franchises, making each responsible for paying $24 million over 20 years, which comes to about $1.2 million a year. Remember that projected NFL revenues this season are $10 billion, and the NFL gets more than $40 billion on top of that through 2022, thanks to media rights.

In other words, chump change.

Or, if you prefer, “I gave my brain, mind and health to the NFL, and all I got was this lousy settlement.” Continue reading

A Labor Day Message For Fox: Fire Tucker Carlson

tuckered out

“Fox and Friends” represents the professional nadir of the Fox News broadcasting day, which is a little like being the worst Italian restaurant in Kuala Lampur. Nonetheless, even that misbegotten mutation of The Today Show should maintain some minimum standards, meaning that there needs to be some unprofessional conduct up with which it will not put—like, say, a host falling asleep on the air.

Yes, that’s what conservative, forever young, over-committed and sleep-deprived Tucker Carlson did on Saturday, and if Fox News wants to send the message that it actually believes in those bedrock conservative principles it blathers on about, like the work ethic, responsibility and respect, it needs to fire him, no excuses accepted. He should have been fired already. Continue reading

Hustle

Diligence. Integrity. Responsibility. Reliability. Trustworthiness

Pete Rose may have been a fool who  gambled on baseball, but he never, ever, failed to run hard to first base.

Pete Rose may have been a fool who gambled on baseball, but he never, ever, failed to run hard to first base.

The Washington Nationals’ blossoming star outfielder Bryce Harper provided a graphic lesson in the importance of these ethical values in the breach of them last night, when his lapse of character on the field contributed to a loss D.C.’s struggling major league baseball team could ill-afford.

The Nats have been one of the baseball season’s greatest disappointments. A team that had the best record of all last season and was widely favored to be a World Series contender, it has barely won more games than it has lost, and is hopelessly trailing the Atlanta Braves for the National League East championship. A wild card berth in this season’s play-offs also looked like a futile hope, until a recent winning streak and a flash of 2012 brilliance allowed fans to dream of a thrilling late-season comeback. It is possible, but time is running out, and every game counts. To have any chance, the Nats have to win games like last night’s against the sub-par Mets.

With the Mets leading 3-2, Washington had mounted a two-out rally, and had runners on first and second base. Harper, the team’s youngest, most exciting and most talented player was up at bat,  but he bounced an easy ground ball to the Mets second baseman. Clearly disgusted with his failure to come though in the clutch, Harper merely jogged to first base. If he had run hard, which was his trademark last season when Harper’s energy and enthusiasm made him an instant fan favorite, he would have reached first base safely, loading the bases, for the fielder unexpectedly booted the ball. But because Harper was loafing, the second baseman had time to recover and throw to first for the out. It was the last chance the Nationals had to tie the score, and they lost a game that the team needed to win. Continue reading

Ayo Kimathi And The Freedom To Hate

center_image

Ayo Kimathi, an African-American, is an acquisitions officer for Immigration and Customs Enforcement ( a section of the Department of Homeland Security), and has been, apparently without incident, since 2009.  He also operates and authors a web site, War on the Horizon, which predicts an “unavoidable, inevitable clash with the white race,” and explains how to prepare for it.

The latter fact is none of the government’s business, nor yours, nor mine, and certainly not that of Sarah Palin, who in her own inimitable style of making ignorance catchy and cute, exclaimed on her Facebook page, “His side ‘job’ running the ‘War On the Horizon’ website was reportedly approved by supervisors. Really, Fed? Really? Unflippingbelievable!”

No, it’s not. You can scour the government regulations and ethics requirements all you want—I have (Palin hasn’t.) There is nothing in them that prohibits a government employee in the Executive branch from espousing any political position he pleases, or that bans outside activities that do not interfere with the duties of the employee or constitute a conflict of interest. Nor should there be. As I read the rules, Kimathi had no obligation to ask permission to run his website, because his supervisor had no authority to stop him.

It is called freedom of speech, my friends.

Deal with it. Or rather, cherish it. Continue reading

Ethics Hero: John Dryden, High School Teacher

DrydenIt took a couple of months to determine whether John Dryden, would be best described as a high school social studies teacher in Batavia, Illinois, or as an ex- high school social studies teacher in Batavia, Illinois.  That part had a happy ending: he was not fired, as appeared at one point to be likely, for his act of ethical heroism.

In April, he was directed by the school board to distribute a survey on so-called “emotional learning” to his students. The results of the test, created and scored by Multi-Health Systems, were to be evaluated by comparing them to statistical data obtained from a large sample of students of similar ages given the same test. The MHS test included thirty-four questions regarding the use of drugs, alcohol, and the students’ emotions. Though Dryden was supposed to assure his students that their responses would be confidential, they were not. Any student whose answers raised concerns was to be sent to the school’s  counselors.

After the teacher picked up the survey forms from his mailbox shortly before his first class of the day, he noticed that each survey form had a student’s name on it  and that the questions involved under-age drinking and drug use. He had just finished teaching a unit on the Bill of Rights, and recognized a looming Fifth Amendment violation while fearing that his students, who were used to following orders, would not be aware that their rights were in peril. The survey, he correctly surmised, was state-compelled self-incrimination, and a breach of his students’ right to refuse to incriminate themselves.There was no time to confer with administrators, so he told  his students that they did not have to complete the forms if doing so involved admitting illegal behavior. Continue reading