Workplace

The Deadliest Rationalization Of All?

/ Jack Marshall / 9 Comments

woodys excuse

All rationalizations can be deadly and have been. History and human nature teach us, however, that “Woody’s Excuse,” #22 on the Ethics Alarms Rationalization list, can hold its own with any of them when it comes to tallying up pain, ruined lives, and death. This is “The heart wants what the heart wants,” the comedian, actor and acclaimed director’s personal pass for his seducing and marrying a girl who was, in essence, his adopted daughter.

Today the Washington Post carries the grim final act of a story so terrible that it crosses into the realm of black humor. A veteran Labor Department lawyer, married, with an impeccable record, was found dead in his cell after being arrested and charged with violently attacking a co-worker with whom he had become infatuated. The story is full of weird U-turns of phrase; for example, the judge called the lawyer, charged last week with first-degree burglary while armed and third-degree sexual assault relating to the June 5 attack, a “wonderful person in most respects”—-that is, “most respects” beside the implications of his breaking into a woman’s home, punching her in the face (or spraying her with mace,) then trying to incapacitate  her with a stun gun, handcuffing her hands behind her back and knocking her to the floor. The victim was so badly injured that a plate had to be surgically implanted in her face.

Other than that, Judge, you’re right: he was a hell of a guy. Continue reading →

Self-Webshaming At Dunkin’ Donuts

/ Jack Marshall / 53 Comments

(Watch this after you’ve read the post. Kind of like dessert..)

The ethical considerations one should review when pondering whether to engage in webshaming nicely evaporate when the subject has chosen, though unwittingly, to webshame herself. Thus Ethics Alarms has no qualms about presenting for your consideration, revulsion, and rejection if she ever applies for a job from you, one Taylor Chapman, a 27-year-old woman who lives in the vicinity of Fort Lauderdale. She eagerly and proudly posted to her Facebook page the phone-video above, of her abusing an impeccable Dunkin’ Donuts employee, annoying a customer, and making serial statements with signature significance—no decent human being would utter even one of these appalling comments in public unless suffering from a brain trauma or extreme intoxication.

Chapman was angry because she and her friends had not received a receipt along with their large drive-thru order, and angrily (and abusively, based on Chapman’s manner, but we can only guess) demanded to receive their order free of charge, as Dunkin’ Donuts now promises as part of a service pledge. The employee handling the order apparently did not know how to proceed, and told the group that they would have to come by the store and see her manager the next day.

[An aside: That’s not good customer service, DD. If you make a guarantee that is supposed to mean anything, you have an obligation to train employees how to deliver on it. Telling customers who have not received the promised service that they have to come back to the establishment another day to receive what they are owed is unreasonable and a bait-and switch. I would have said to forget it. I would have written a letter. I would not have done what Chapman did, and I don’t know anyone who would.]

What Chapman did was to return the next day and demand her free order, tossing obscenities at the extraordinarily polite and unflappable employee (his name is Abid Adar, and you should send him flowers) on duty while she recorded the encounter as if it were a health department sting. Continue reading →

“Hello, Hello, Hello…Hello!” An Ethics Dunce Trio: Newspaper, Sportswriter, President

/ Jack Marshall / 25 Comments

the-three-stooges

I have a lot of catching up to do with ethics issue backed up as far as the eye can see, so I will try to deal efficiently with the three Ethics Dunces that confronted me this morning:

Ethics Dunce #1 : The Washington Post Continue reading →

Ethics and “Casey At The Bat”

/ Jack Marshall / 14 Comments

casey-at-the-bat-1888-granger

Today is the 125th anniversary of the publication of “Casey at the Bat,” arguably the most popular and famous of American poems, the creation of humorist Ernest L. Thayer in 1888.

The poem carries many  lessons relevant to ethics and life within its tale of the hometown hero who fails spectacularly just when heroics are most needed and anticipated, such as…

  • Don’t promise what you cannot be sure of delivering.
  • Good faith failure isn’t unethical, a sin or a crime, but it still carries with it the need for someone to accept responsibility for it.
  • The focus of disaster is always on the last individual who might have prevented it, but that is neither fair nor logical. The Mudville Nine lost the game, not Casey.
  • Expecting miracles, last-minute rescues, heroic intervention and infallible rescuers is foolish and irresponsible.
  • Respect your adversaries, for your own sake as well as theirs.
  • “Pride goeth before a fall.”

Today, however, I am struck by how neatly the poem reminds us that in baseball there is no spin, no rock to hide under and no Fifth Amendment to claim. When a player fails, or makes a mistake, or misbehaves, it is usually all out on the field, watched in person by thousands, seen on TV by millions, and recorded forever. There is usually no way to deny or hide responsibility, and indeed part of the professionalism of baseball is accepting that, facing the media and the public, and saying, “That was on me. I failed. I’ll do better next time.”

Most of the time, that’s all the crowd asks after failure. Honesty and accountability.

As long as Casey doesn’t keep striking out, that is.

Here’s the poem, recited by the now-forgotten Bob Hope sidekick Jerry Colonna, he of the rolling eyes:

________________________________________

Spark: Craig Calcaterra

Graphic: Fine Art America

James Lipton: Proud To Be A Pimp

/ Jack Marshall / 15 Comments
James Lipton, circa. 1951

James Lipton, circa. 1951

James Lipton, he of the most pompous interview show in the universe, Inside the Actor’s Studio, has decided to celebrate that franchise’s 250th episode by cheerily revealing that he worked as a pimp in Paris in the 1950’s. This was apparently legal there and then, and Lipton, he tells us, was out of a job, so why not earn your money by recruiting desperate women into accepting cash to have sex with strangers, and take a cut of their proceeds for your trouble?

Lipton tells Parade:

“I had to be okayed by the underworld; otherwise they would’ve found me floating in the Seine.The great bordellos were still flourishing in those days before the sheriff of Paris, a woman, closed them down. It was a different time.”

Oh…you mean there was a time when dealing with organized crime was good? There was a time when it was admirable to trap innocent young waifs into the sex trade because of their poverty? To facilitate adultery and infidelity? To tell women who they had to have sex with, and accept a percentage of their fees for doing so? There was a time when doing all of this didn’t mean you were an exploitive, venal, amoral, low life?

I don’t think so. I don’t think there has ever been such a time, no matter what France may think. Continue reading →

“Who Cares?” Ethics: The Key Question…Was This Employee Fired?

/ Jack Marshall / 19 Comments

During a Kansas City Royals broadcast this week, the following graphic was displayed for the TV audience:

Mistake Screen

It has the following mistakes: Continue reading →

The Peculiar Delusion of Dan Pfeiffer, a.k.a. “The White House”

/ Jack Marshall / 10 Comments
Captain Smith, of the "Titanic." Of course, there's no proof that he did anything wrong.

Captain Smith, of the “Titanic.” Of course, there’s no proof that he did anything wrong.

What does it tell us about the White House (and its primary occupant) that its “insider” and designated spokesperson, Senior Advisor Dan Pfeiffer, could utter a statement like this, in public, no less? On Fox News Sunday, one of four Sunday Morning Talk shows he appeared on yesterday to deliver the current White House position on multiple scandals, referring to Sarah Hall Ingram, who led the agency’s tax-exempt division when it targeted conservative groups and has been promoted to chief of the health care reform office, Pfeiffer said,

“No one has suggested that she did anything wrong yet. Before everyone in this town convicts this person in the court of public opinion with no evidence, let’s actually get the facts and make decisions after that. There’s nothing that suggests she did anything wrong.”

Such manifest nonsense would be depressing coming from a recent college grad, and grounds for demotion from a corporate manager or CEO, but it is nothing short of frightening coming from the heart of a nation’s leadership.

Continue reading →

Heroes, Dunces, Truthtellers, Liars, Spinners, Incompetents, and Fools: More Ethics Forensics On The Government Scandal Wave

/ Jack Marshall / 6 Comments

bosch

This is a mercurial story, several in fact, but one of its most valuable uses is to allow us to sort out various individuals and institutions for their trustworthiness and character based upon their words and conduct regarding the multiple scandals hurtling around Washington.

  • Fool: Rep. Michele Bachmann (R-Mn). Bachmann is talking impeachment, which has signature significance: any elected official who brings up impeachment now or anytime before hard evidence turns up proving that President Obama personally delivered  a bag of gold to the IRS leadership to make sure proprietary tax information was leaked is an utter, irresponsible dolt. 1) No President has ever been convicted after their impeachment, and heaven knows we have had multiple Chief Executives factually guilty of “high crimes and misdemeanors.” It is a waste of time, an all-encompassing political warfare glut that this nation can’t afford at this point, especially when the U.S. Senate is in control of the same party the impeached POTUS belongs to. Yes, I agree with the principle that corrupt Presidents should be punished; I’m glad Bill Clinton got his just desserts, but I also know that if he and the rest of the government had been concentrating on what was going on in the world rather than hiding blue dresses, the Twin Towers might be standing today, and 3000—10,000?—-Americans wouldn’t be dead. Impeachment is like using a nuclear bomb: it’s a useful threat, but the reality is too horrible to permit. 2) Anyone who thinks making Joe Biden President is a solution to anything is certifiable. 3) There is nothing at this point that would support a legitimate impeachment. 4) Putting the scandals in that context just supports the agreed-upon White House and media spin that this is all about politics. Shut up, Michele.

Further Refining The Naked Teacher Principle: The Firing of Olivia Sprauer,

/ Jack Marshall / 3 Comments
But she's not naked!

But she’s not naked!

It will be therapeutic, I hope, to  take a breather from considering the steadily increasing seriousness of the various government scandals, as well as reviling the increasingly desperate spin being employed to try to deflect them, and to focus on something both far removed and of vital national interest. Of course, that means buckling down and refining the Naked Teacher Principle, which in its formal explication, is that a responsible high school teacher has a duty to take reasonable care that her students do not see her in the nude, and if she does not, and her students do see her in the nude, she has no standing to complain when the school deems her unable to maintain the proper and necessary credibility and dignity necessary for teaching.

Now comes the news that at Martin County High School, in Florida, a ninth-grade English teacher of otherwise good repute named Olivia Sprauer has been fired for being shown on the web modeling bathing suits, and offering her services to photographers for less clothed presentations. Should the Naked Teacher Principle or any of its variations apply? Continue reading →

How Amy Bouzaglo Makes Us Better People

/ Jack Marshall / 39 Comments
Run away! But pay attention!

Run away! But pay attention!

I’m not going to take back every negative thing I’ve ever said about reality shows, but there is no getting around it: now and then an episode of one of them is a better training film for good ethics than  “Leave It To Beaver,” “Star Trek, The Next Generation,” and “Father Knows Best” combined.

A case in point was a recent episode of “Kitchen Nightmares,” a Fox reality show that sends chef and restaurateur Gordan Ramsay to turn around failing eateries, usually by his browbeating them into basic management competence and the use of fresh ingredients. This time, however, Ramsay was pitted against the proprietors of Amy’s Baking Company Bakery Boutique & Bistro in Scottsdale Arizona, specifically the eponymous Amy Bouzaglo, a textbook narcissist who dominates her much older husband and partner, abuses employees, and treats all criticism and constructive suggestions as a personal attack. Continue reading →