Part Two will attempt to objectively assess the two other news stories that seem to compel progressives, in full confirmation bias mode, to deny, ignore, or trivialize, and conservatives, also driven by bias, to take as proof that conspiracies are afoot. Those stories both come down to suspicion and trust:
- The claims from former Facebook employees that they were directed to suppress news stories of interest to conservative readers from the social network’s “trending” news section, while pushing stories with positive implications for progressive readers.
- The State Department’s revelation that it can’t locate Bryan Pagliano’s emails from the time he served as Secretary of State Hillary Clinton’s senior information technology staffer during her tenure there.
First, the Facebook charges. From the Gizmodo “scoop”:
“Several former Facebook “news curators,” as they were known internally, also told Gizmodo that they were instructed to artificially “inject” selected stories into the trending news module, even if they weren’t popular enough to warrant inclusion—or in some cases weren’t trending at all. The former curators, all of whom worked as contractors, also said they were directed not to include news about Facebook itself in the trending module.
In other words, Facebook’s news section operates like a traditional newsroom, reflecting the biases of its workers and the institutional imperatives of the corporation. Imposing human editorial values onto the lists of topics an algorithm spits out is by no means a bad thing—but it is in stark contrast to the company’s claims that the trending module simply lists “topics that have recently become popular on Facebook.”
And, like a typical newsroom, Facebook’s bias is heavily weighted to the left. The Senate has announced that it is investigating news manipulation at Facebook, though I can’t see on what theory.
Facebook unequivocally denied the charges, saying in part,
“Facebook does not allow or advise our reviewers to systematically discriminate against sources of any ideological origin and we’ve designed our tools to make that technically not feasible. At the same time, our reviewers’ actions are logged and reviewed, and violating our guidelines is a fireable offense.”
Leaving aside confirmation bias and eschewing the six reactions to such stories I listed in Part I (I don’t believe it, AHA! I knew it!, So what?, ARGHHHH! We’re doomed!, Good, So how did the Mets do today?), we’re left with a “he said/they said” controversy that is either a stalemate, with the default judgment having to go to the side that actually has the guts to reveal its name, or a case of “Who do you trust?”
Does this seem like something Facebook would do? Well, let’s see, Facebook already admitted that it had performed unwilling experiments on random users to see if it could manipulate their moods. Facebook was credibly accused of restricting users from access to 30,322 emails and email attachments sent and received by Hillary Clinton during her tenure as Secretary of State. Last month, a report found evidence of Facebook censorship on pro-Trump and negative Hillary news, and a Facebook employee’s question about whether Facebook should actively take measures to impede Donald Trump was discussed here. Facebook founder and CEO Mark Zuckerberg is a big Democratic donor. Facebook’s fellow social media giant Twitter has been censoring some high-profile conservative users lately.
Gee, are there any reasons not to trust these people? Continue reading