Morning Ethics Warm-Up, 11/2/18: Democratic Dinners, TV Weatherman Edicts, Truth As Racism, And More

Good Morning!

I see that the October jobs report this morning is spectacularly good, with 250,000 jobs added. It is amazing that so many Americans are going to vote against Republicans in the midst of such a strong economic surge following the end of Obama’s recovery-strangling policies. The lesson for future leaders, perhaps, is that the public cares more about a President constantly acting like an asshole than they do about what he accomplishes. From an ethics point of view, I would see that as a positive development, if I didn’t strongly suspect that the real reasons for apparent votes against self-interest are 1) that the news media isn’t reporting the economic news with anything like the enthusiasm it would if this were a Democratic administration, 2) that people really believe the ridiculous spin that this is somehow an Obama recovery, and 3) that so many young Americans have been indoctrinated into socialism that even as Venezuela crumbles, they are still buying the fantasy.

1. Next try: The Oprah-Jennifer Lawrence Dinner. This is pretty funny. Following the lead of other Democratic state organizations, The New Hampshire Democrats insulted the party’s two founders, Presidents Thomas Jefferson and Andrew Jackson, also two of the nation’s greatest leaders, by removing their names from the annual party dinner.  For 2017, the event was renamed…wait for it!…the Kennedy-Clinton Dinner! Yup, two serial sexual assaulting misogynists, assuming it’s Jack and not Teddy being honored, in which case it’s a negligent killer, for the Party of Women. What a brilliant choice! How can anyone not vote for a party capable of a decision like that? But for some reason, as the Harvey Weinstein Train Wreck rolled along, the new name came under criticism. Who could have foreseen that? So the dinner has been renamed again; now it’s called the Eleanor Roosevelt Dinner, after the cruelly-treated wife of another Democratic icon.

2. Who makes these rules? Why, Al Roker, that’s who! After he was called a hypocrite on social media for dressing up as “Doc Brown,” the Christopher Lloyd character in the “Back to the Future” films—Al, you will recall, helped get Megyn Kelly fired for saying that a white person could impersonate a black character using dark make-up without engaging in racially offensive conduct—tweeted,

“I’m going to say this one last time, but the folks who get it, understand and the ones who DON’T, won’t. I can be Doc Brown, and I wear the outfit and wig and not change my skin color if you’re white , you can be President Obama if you want. Just don’t color your skin!”

Wait: what about hair, Al? I’ve read that it’s racially offensive for a white person to wear a black-hair wig, like an Afro or Bob Marley hair. But it’s okay for you to wear a crazy old white guy wig?

Why, Al? For that matter, why isn’t wearing make-up that allows someone to actually look like the person or character he or she is portraying acceptable? Who makes these rules? Oh! Right! You do!

When I first saw that picture, I didn’t know who the hell Al was playing. I thought it might be Michael Jackson if he had lived, let himself go, and grew his nose back. Continue reading

Sunday Morning Ethics Warm-Up After The Red Sox Complete An Unprecedented Late Inning Comeback In The World Series HAHAHAHAHA!, 10/28/18: Obama’s “Norms”, Goodbye Apu, #MeToo Hypocrisy, And “Roshomon,” Chicago-Style

Focus, Jack, focus!

1. Not the World Series, ETHICS! And speaking of ethics…

  • What kind of lie is this? Rich Hill, the Dodgers starting pitcher last night who almost unhittable, said in an interview that he “liked” his team’s chances of winning the Series despite being behind 3 games to 1. World Series history and basic math says that the chances are “slim.” He likes the slim chances? Does he really like them? Does he believe liking them means they are more likely to break his way?

Is he just lying to buck up his team and its fans, when he really doesn’t “like” the chances at all, not being, you know, an idiot? Does that make it a “good lie”?

  • The Fox World Series broadcast team of Joe Buck and John Smoltz is incompetent. In a potentially game-changing play in which the Boston catcher’s throw attempting to complete a home-to-first double-play sailed past first, allowing the game’s first run to score, the two alleged experts said that there was no interference. Wrong. There was interference, and it was obvious: Bellinger, the Dodgers runner, was on the infield grass rather than the yard-wide running lane to the right of the baseline, which exists precisely for plays like that, when the catcher needs a lane to throw unimpeded to first base to get the out.  It should have been called runner’s interference, completing a double-play and ending the inning without a run scoring. Instead, the run scored on the errant throw from Boston catcher Vasquez, and the next batter, Yasiel Puig, hit a three-run homer to give L.A. a 4-0 lead. There was no discussion of the rules and issues involved.

But after the game, over at the MLB cable channel, former Yankees manager Joe Girardi and baseball analyst Harold Reynolds graphically illustrated that the interference should have been called. This is what the Fox broadcasters are paid for: to explain the nuances of the rules and the game to the average World Series viewer, whose baseball acumen is rudimentary. The umpires missed the play, even though as Reynold pointed out, it was called many times during the season. Umpires are reluctant to call interference of any kind during the post-season, because it’s messy, and guarantees controversy and an on-field arguments.

  • For an unusual first ball ceremony, former Red Sox-Oakland Hall of Fame pitcher Dennis Eckersley (Now an ace Boston TV color man, known New England-wide as “Eck”) threw a pitch to ex-Dodgers catcher Steve Yeager as Kirk Gibson stood in the batters box. Gibson, you should recall, hit the famous “The Natural” home run off Eckersley to win Game #1 of the 1988 World Series, after limping to the plate as a pinch-hitter in the bottom of the 9th inning. How many ex-players would voluntarily re-enact their worst moment on the field on national TV? Imagine Ralph Branca throwing a ceremonial first pitch to Bobby Thompson.

Eck personifies humility and exemplary sportsmanship.

  • Trump Tweets, Baseball Division. This made me laugh out loud, I have to admit. During the game, the President criticized Dodgers manager Dave Roberts decision to replace Hill with his first baseball tweet:

“It is amazing how a manager takes out a pitcher who is loose & dominating through almost 7 innings, Rich Hill of Dodgers, and brings in nervous reliever(s) who get shellacked. 4 run lead gone. Managers do it all the time, big mistake!”

I wish the President would confine all of his tweeting to second-guessing managers and coaches. It’s obnoxious, but harmless. Dodgers manager Dave Roberts, presented with the tweet during his post-game press conference, handed it ethically and well. Steely-faced, he asked, “The President said that?” and responded, sufficiently respectfully, “I’m happy he was tuning in and watching the game. I don’t know how many Dodgers games he’s watched. I don’t think he was privy to the conversation. That’s one man’s opinion.”  Roberts was referring to the fact that Hill told him that he might be getting fatigued. Nonetheless, lots of people other than the President questioned Robert’s decision.

It is pure hindsight bias, of course, as well as consequentialism. If the Dodger bullpen had held a late-inning  4-run lead as every previous World Series bullpen had, nobody would be criticizing Roberts.

2. The confiscated handicapped van. [Pointer: Michael Ejercito] Andrea Santiago’s $15,000 van with a customized wheelchair lift was confiscated  by the City of Chicago as an abandoned vehicle. She has polio and multiple sclerosis, and the family claims the vehicle was parked legally and obviously not abandoned. This is a Roshomon situation, for the accounts of the city and the family are irreconcilable. Chicago’s Department of Streets & Sanitation sent this statement: Continue reading

Morning Ethics Warm-Up, October 10, 2018: Incompetence Special

Good morning, and I mean it this time…!

1. My only Red Sox-related note: One reason I know that the news media can’t be trusted is that when I have first hand knowledge of a topic or event reported in the paper, I often find the reporting lazily, inexplicably, factually wrong. Here’s a trivial but illustrative example: this amazing play (It’s at 1:04 on the video) ended last night’s decisive Boston 4-3 victory over the New York Yankees in the American League Division Series:

Here’s how the Times described it:

“Kimbrel then got Gleyber Torres to hit a dribbler to third. Eduardo Nunez, a former Yankee, gathered it and threw slightly wide of first base, but another former Yankee, Steve Pearce, stretched to glove it an instant before Torres touched the bag.”

What? “Slightly wide”? A millimeter wider and the ball would have been in the dugout! If journalists can’t get little things right, why should be trust them to convey the important stuff?

2. Institutional incompetence  The historical airbrushing continues. From the Richmond Times-Dispatch:

Washington and Lee University has decided to make changes to the names of some campus buildings after concerns from students and faculty.

On Tuesday, the Board of Trustees announced that it will rename Robinson Hall as Chavis Hall, in honor of John Chavis, the first African-American to receive a college education in the United States. He graduated from Washington Academy, the predecessor of W&L, in 1799. Also, Lee-Jackson House will be renamed Simpson Hall in honor of Pamela Hemenway Simpson, who served as an associate dean of the college and helped move to a co-ed environment in the 1980s.

The board also announced that effective immediately, it will replace portraits of Robert E. Lee and George Washington in military uniforms inside Lee Chapel with portraits of the two men in civilian clothing.

An educational institution that thinks it is appropriate to airbrush its own history can’t be trusted to teach anyone. Robinson Hall is named after the man who established the college, John Robinson. Yup, he was a slaveholder, but he established the school, and deserves prominent recognition for that. The decision to strip Washington and Lee of their uniforms is particularly ominous, hinting of several obnoxious biases. Soldiers are taboo now? Or is this a strike against “toxic masculinity”?  If the idea is to pretend that Robert E. Lee  is only notable for his post-military career as president of the university, that’s absurd and dishonest: if Lee had never worn the Confederate uniform, he would never have led the school, and nobody would know who he was today. Washington’s military brilliance  supersedes  his civilian achievements in significance and historical impact, for without General Washington there would be no United States of America.

My position is that it is negligent for parents to entrust their children’s minds to stupid people and incompetent schools. Washington and Lee and its administrators now qualify for that category.

Continue reading

Morning Ethics Warm-Up, 9/13/2018: The Serena Winds Continue To Blow, Along With A Lot Of Other Unpleasant Things

Good morning!

There’s Hurricane Hysteria in the Washington area, with everyone freaking out and clearing the store shelves, and the news media making it sound like this is the End of Days. Did you know that BOTH Chicken Little and the Boy Who Cried Wolf lived in Washington, D.C.? Thanks to a late summer repeat of what goes on every time there’s a rumor of  nascent snow flake during our winters, nobody’s working, returning emails and phone calls, or doing anything, it seems, except, I assume,  trying to figure out a way to blame whatever happens on President Trump.

Incidentally, this was going to be an afternoon post yesterday, until my car blew a radiator hose on Route 395 at rush hour.

1. Yes, more on the “racist cartoon.” Reader Michael B. reminded me of some of the liberal editorial cartoonists’ attacks on Condoleeza Rice. Here was one such cartoon, from 2005, that I found online.

Here’s the real Condoleeza:

I’ve been challenged to post a poll on this cartoon too, but that’s tricky. The two cartoons are not equivalent. I don’t think either is racist, but if I were in the business of race-baiting, the Rice cartoon is worse for several reasons. To begin with, Serena really did throw a tantrum on the U.S. Open court, and it was ugly, thus theoretically justifying an ugly graphic portrayal. There was never an incident analogous to what the cartoon Condi is shown doing. Moreover, she never exhibited anything approaching the snarling, aggressive demeanor portrayed by the cartoonist, at least not in public. I think the face given Rice is also vaguely simian, and if a similar spoof of Michell Obama had been published, all hell would have broken loose.

There were some complaints about racist caricatures of Rice during the Bush years, but all from conservative organizations and commentators, none from the NAACP, and nothing on the scale of the uproar over the Williams cartoon.

My position is…

….that both the Williams and the Rice cartoon are within the acceptable range of an art form I detest and find inherently unethical, editorial cartooning.

….that the indignation over either cartoon is driven by bias toward the targets.

….that anyone who wasn’t vocal about “racial insensitivity” toward Rice in various cartoons is not the most convincing advocate for the position that the Knight drawing is racist.  Yes, such a person might have changed their point of view, but he or she has the burden of proof to demonstrate that this is the case. I’m skeptical.

So here are TWO polls..

 

2. I find it difficult to believe that as Democrats are revealing the total ethical void in their current strategy, polls show voters favoring a Democratic Congress in the upcoming election. Of course, it helps that the mainstream news media won’t communicate to the public fairly so they understand what’s going on:

  • During his hearings, Bret Kavanaugh said, speaking of the position of the plaintiffs in a case, “In that case, they said filling out the form would make them complicit in the provision of the abortion-inducing drugs that were, as a religious matter, objected to.” This was immediately distorted in the news media and by anti-Kavanaugh activists as  Kavanaugh referring to birth control as “abortion-inducing drugs.” Hillary Clinton (to be fair, I assume that she was reading second hand accounts—you know, like everyone criticizes Trump for doing with Fox News) then beclowned herself by tweeting:

I want to be sure we’re all clear about something that Brett Kavanaugh said in his confirmation hearings last week. He referred to birth-control pills as “abortion-inducing drugs.” That set off a lot of alarm bells for me, and it should for you, too.

[Pointer: Zoltar Speaks!]

  • CNN tweeted this (Pointer: Instapundit):

I think this qualifies as going beyond deceit to pure lying. The texts themselves were evidence. It’s like a defense attorney saying “The prosecution, without evidence, suggests that the murder weapon with the defendant’s fingerprints on it links him to the killing!”

  • A man cursing Donald Trump attempted to stab Republican Rudy Peters,  running for the House in California, with a switchblade over the weekend.This kind of thing does not happen every day, nor in every Congressional race. Democrats have increasingly been suggesting violent measures be used against conservatives and Republicans, and there has already been one armed attack that nearly killed Rep. Steve Scalise and threatened other GOP officials. Yet when Rep. Eric Swalwell, Peters’ opponent, appeared on  CNN host Erin Burnett’s show “Erin Burnett Outfront” last night, she never asked Stalwell about the attack or its implications. That’s journalistic negligence, and likely bias.

3. Please explain this to me. Anyone? Karen White, a transgender man “transitioning” to female, was accused of repeatedly raping a woman in 2016 and had been previously been jailed in 2001 for a sexual assault on a child. After telling the authorities that he identified as a woman, Karen, who still has her penis, aka her weapon of choice when engaged in sexual assault,  was remanded into HMP New Hall near Wakefield, West Yorkshire, an all female facility.

She then sexually assaulted four female inmates a few days later. Who could have predicted such a thing? The prison’s spokesperson said: “We apologize sincerely for the mistakes which were made in this case. While we work to manage all prisoners, including those who are transgender, sensitively and in line with the law, we are clear that the safety of all prisoners must be our absolute priority.” Continue reading

Morning Ethics Warm-Up, 9/11/18: As They Read The Names Of The Twin Towers Bombing…

Sad morning….

1. Serena ethics updates An indignant Facebook friend appeals to authority by telling me that  Chris Evert and Billie Jean King are defending Williams, and that they know more about professional tennis than I do. That’s a classic appeal to authority, and a very lame one. What a surprise that female tennis superstars have each others’ back! Chris and Billie Jean sure aren’t ethicists. I’d love to interview them. “So you believe that coaching from the stands, even though forbidden by the rules, should be allowed? Do you think that an unknown player who behaved like Serena did would have been treated any differently? Do you think that anyone would be supporting her if she were penalized? Since the record shows that Ramos does not treat men any differently than he treats women on the court, doesn’t Serena owe him an apology? Can you comprehend why calling a ref, whose reputtaion depends on being regarded as fair and unbiased, a “thief” is worse that calling him a “four-letter word”?

I can play the biased expert witness game too: here’s Martina Navratilova’s op ed, which is comparatively ethically astute and tracks with my post in many respects.

The polls about Mark Knight’s “racist and sexist” cartoon has these results:

85% side with Knight. I’d love to hear the explanation of the one voter who said the cartoon was sexist but not racist.

The reason I made the issue an ethics quiz is because I’m really torn in the issue. Yes, cartoons of blacks employing exaggerated features naturally evoke Jim Crow and minstrel show racist images. But political cartoons exaggerate features, often in unflattering ways. That’s the art form. Does this mean that blacks are immune from ever being portrayed cruelly in a political cartoon? I think that’s what the anti-Knight contingent is arguing.

My view is that double standards are destructive and unethical. By the by, were Jimmy Carter’s lips that big?

Continue reading

Travel Notes…[UPDATED]

Every trip I take seems to require some ethical clarification…

  • Lose-lose. At our hotel in Ft. Lauderdale, a convention of either transvestites, transgender individuals, or some combination of the two dominated the hotel. The organization was “Himmaher”…I think I’m spelling it right. [Correction: I wasn’t. And that wasn’t the organization; it was the name that was listed for the gathering, and the name was HIMMERSHE. Thanks to Zanshin in the Comments below for the correction.]

I had several illuminating encounters. I don’t know that this is true of all such people, but the members of this association or club all seemed to want to make any non-club member they saw as uncomfortable as possible. Yes, that’s unethical. How you choose to dress, what you choose to have lopped off, and who you want to sleep with could not interest me less, and that is the  attitude a society like ours should strive to encourage. (None of those things should engender and advantages, either.) But what these people seemed to be seeking was imposed ethics zugswang. If you looked directly at them, the response was a chip-on-the-shoulder, “Go ahead and stare, honey: neverf seen a freak before?” If you appeared to be avoiding staring—I regard a six-foot ex-male standing in the middle of a hotel lobby in a  wig, skimpy bathing suit, 6 inch heels and speaking loudly in a base voice as parading a psychological problem or ten, and deserving the same social courtesy I would offer to a Tourette’s victim or a hebephrenic—then the individual decided to make it a project to get you to stare, as if your failure to provide the attention they craved was an insult.

Yeah, I know this is a stage, similar to the early stages of the gay rights movement. Continue reading

‘Thank God It’s Friday!’ Ethics Warm-Up, 8/24/2018: Tests…

Good morning!

It’s good that this week is finally ending.

1. Case dismissed! Today I learned that motion to dismiss the $100,000 defamation suit against me by a banned Ethics Alarms commenter had been granted. I wish I could claim that my brilliant massing of precedent and irrefutable legal advocacy carried the day, but I’m pretty sure it was because the complaint was absurd and frivolous on its face. The plaintiff’s spot-on Captain Queeg impression at the hearing didn’t hurt.

I’m pretty sure he’ll appeal. They always do.

2. Wisdom from Althouse. I’ve been a bit worried about blogger Ann Althouse, who has been increasingly going off on trivial tangents in posts about important topics. She still is capable of perceptive analysis that cuts through the crap, however. Recalling her response when a friend asked her what her views were on “the constitutional crisis” as a former professor in the field, Ann wrote in part,

What “constitutional crisis”? It seems to me the Constitution is in place, working as usual. There are some legal issues in play, but what’s constitutional other than that some of the various actors in the drama have positions defined in the Constitution and obtained by normal constitutional procedures? It was assumed that I would excitedly spring into action because of this assumed “constitutional crisis,” but my response was that I felt distanced from all the ugly divisions, though I thought some good might ultimately come from the crumbling of the 2 political parties….as I walked on, I thought, What constitutional crisis? It isn’t a constitutional crisis. It’s emotional politics, a national nervous breakdown.

Bingo!

Your friends on social media breathlessly blathering on about a constitutional crisis a) want there to be a constitutional crisis and b) don’t know what the hell they are talking about.

You can tell them I said so. Continue reading

Monday Morning Ethics Warm-Up That Is Turning Up in the Afternoon Because I Looked Up At The Clock And Discovered I Had Missed Three Hours…

Good something.

(Damn job…)

1.  Police state, or stupid state? The Boston Globe reports :

Federal air marshals have begun following ordinary US citizens not suspected of a crime or on any terrorist watch list and collecting extensive information about their movements and behavior under a new domestic surveillance program that is drawing criticism from within the agency.The previously undisclosed program, called “Quiet Skies,” specifically targets travelers who “are not under investigation by any agency and are not in the Terrorist Screening Data Base,” according to a Transportation Security Administration bulletin in March.

The internal bulletin describes the program’s goal as thwarting threats to commercial aircraft “posed by unknown or partially known terrorists,” and gives the agency broad discretion over which air travelers to focus on and how closely they are tracked.

But some air marshals, in interviews and internal communications shared with the Globe, say the program has them tasked with shadowing travelers who appear to pose no real threat — a businesswoman who happened to have traveled through a Mideast hot spot, in one case; a Southwest Airlines flight attendant, in another; a fellow federal law enforcement officer, in a third.

Look at these guidelines regarding what kind of conduct and clues could justify investigating a traveler:

I am less concerned with the civil rights implications of such idiocy than I am with the fact that the policy makers responsible for airport security appear to be morons.

But we knew that, I guess. [Pointer: Amy Alkon]

2. And it isn’t just the TSA. Remember when the IRS hired the same firm that had botched the design of the Healthcare.gov website? Now a recent Treasury inspector general’s report tells us that the IRS rehired more than 200 employees fired for misconduct in a little over a year. An earlier IG report indicates that this is a pattern dating back to 2009. It occurs, apparently, because the IRS does not provide officials responsible for hiring decisions with the information about employment history, so the IRS has rehired, among others…

  • A fired worker with several misdemeanor theft convictions and one count of felony possession of a forgery device.
  • 11 employees previously disciplined for unauthorized access to taxpayer accounts.
  • An employee who was absent without leave for 270 hours—the equivalent of 33 work days.
  • An employee fired for physically threatening co-workers.
  • An employee fired for lying about previous criminal convictions on employment forms.
  • 17 employees previously caught falsifying official documents.

Two IRS employees fired for poor performance were rehired within six months. In its response letter to the Inspector General’s Office, the IRS wrote that the IRS “determined its current process is more than adequate to mitigate any risks to American taxpayers, federal agencies, and its employees.”

Oh. All righty then!

Rep. Kristi Noem, (R-S.D.) has presented a bill, the “Ensuring Integrity in the IRS Workforce Act,” to the House that would prohibit the IRS from rehiring employees fired for misconduct or poor performance.

Good. (Pointer: The Daily Signal) Continue reading

Morning Ethics Warm-Up, 7/25/18: Bricks In The Wall [UPDATED]

1. Nah, that’s not a misleading title! An op-ed in the Times yesterday had the alarming header, “Trump’s New Target: Citizenship.” In fact, the piece was about the movement to end automatic U.S. citizenship for those born here of illegal immigrant parents, and the Trump administration policy of seeking to “denaturalize” foreign-born citizens who achieved citizenship status by withholding disclosure of previous crimes.

As with many aspects of the bizarre national immigration debate, support for continuing the first principle is hard to justify. It is a remnant of a time when there were no restrictions on U.S. immigration, so the birthright rule made sense. Now, when illegal immigration is a serious concern, the same principle creates a perverse incentive to break the law, and makes immigration law enforcement complicated and difficult. The second issue is more debatable. The New York Times has another “good immigrant” story, this time one that seeks sympathy for Norma Borgoño, a Peruvian immigrant who took the oath of citizenship in 2007. The Justice Department has moved to revoke  Borgoño’s citizenship, claiming that she committed fraud when she applied for it. She apparentlyfailed to disclose that she had taken part in a serious crime several years before her application, then four years later, in 2011, pleaded guilty when she was charged for helping her employer  defraud the Export-Import Bank of the United States of $24 million.

Writes the Times, “Since President Trump took office, the number of denaturalization cases has been growing, part of a campaign of aggressive immigration enforcement that now promises to include even the most protected class of legal immigrants: naturalized citizens.” That is a deceitful sentence, full of spin, as is the entire story. For “aggressive immigration enforcement” read “enforcement.” The U.S. has every right, and in fact a duty, to assess what kind of people it wants to allow to become citizens, and criminals need not apply—after all, we have enough of them already. The Times finds it significant that Borgoño hasn’t been charged with her crime when she  applied for citizenship, but she was still a criminal, and the crime wasn’t stealing a loaf of bread, either. It also spins that her aiding a massive theft was “to no benefit of her own.” Oh! Then that’s OK, then! Presumably there was the benefit of keeping her job with her boss the felon, at very least.

The Trump administration isn’t “targeting citizenship,” but rather naturalized citizenship that was improperly granted, based on false representations.

2. The irresponsible neglect of the national infrastructure continues. I could write about this every day, and maybe I should. A microcosm of the national crisis is illustrated in the recent news that the New York City subway system is still falling apart, and even after the city spent about $333 million on emergency repairs its condition has barely improved. Waiting until transit systems, bridges, roads, railroad track, waterways, sewer and water pipes,  airports, the power grid and the rest of the structures that support civilization start crumbling, stifling commerce and killing people is an idiotic and suicidal approach to a basic  function of government, but  that has been our national policy since the 1960s. President Trump has claimed that addressing this was a priority, and maybe it will be, but recent history suggests that nothing will be done of substance until there is a lot of sickness, death, and destruction. Continue reading

Ethics Analysis: My CVS Confrontation

As with many ethics problems, the most important question to answer  is “What’s going on here?”

This is what happened.

I take quite a few drugs, some of which keep me breathing. My doctor now e-mails the full slate, usually a three-month supply, but with automatic refills, after every check-up. This time, I actually witnessed the prescriptions being sent. From the start, however, there was a screw up. The first three drugs I tried to get refills for turned up expired: there was no record of the directive from my doctor. Each time, the same thing happened: the CVS pharmacy automated line said the order “was being filled;” when I arrived to get it, I was told that the prescription had expired; I explained that they had a glitch in their system; one of the staff agreed (“Ugh! This ticks me off! Someone is automatically cancelling these orders!”); and I eventually got my drug, sometimes after giving me a partial refill and my having the doctor call CVS to confirm. The last time, however, the prescription I sought was ready. (They all had been e-mailed at the same time.) They also offered me another drug, and extremely expensive one, that I didn’t need immediately. I said I didn’t care to spend the money just then, and they told me they would hold it.

Yesterday I needed that drug, the previous supply having run out the day before. I had no opportunity to go to the pharmacy until nearly 9 PM, but it shouldn’t have mattered: the pharmacy during the week is open until the CVS closes at 10 pm, and I knew the prescription was ready, because of my previous visit.

But it wasn’t. The pharmacist, a young woman, told me that I had no valid prescription. “Nope,” I said. “Wrong.” And I explained what had been happening with my drugs, how I was told that the system glitch had been fixed, and also that I actually saw the filled prescription I now needed when I picked up my last prescription. AND, I said, firmly, skipping a day was not an option. This drug was one of the ones I could not skip.

Then the excuses started. Continue reading