signature significance

Self-Webshaming At Dunkin’ Donuts

/ Jack Marshall / 53 Comments

(Watch this after you’ve read the post. Kind of like dessert..)

The ethical considerations one should review when pondering whether to engage in webshaming nicely evaporate when the subject has chosen, though unwittingly, to webshame herself. Thus Ethics Alarms has no qualms about presenting for your consideration, revulsion, and rejection if she ever applies for a job from you, one Taylor Chapman, a 27-year-old woman who lives in the vicinity of Fort Lauderdale. She eagerly and proudly posted to her Facebook page the phone-video above, of her abusing an impeccable Dunkin’ Donuts employee, annoying a customer, and making serial statements with signature significance—no decent human being would utter even one of these appalling comments in public unless suffering from a brain trauma or extreme intoxication.

Chapman was angry because she and her friends had not received a receipt along with their large drive-thru order, and angrily (and abusively, based on Chapman’s manner, but we can only guess) demanded to receive their order free of charge, as Dunkin’ Donuts now promises as part of a service pledge. The employee handling the order apparently did not know how to proceed, and told the group that they would have to come by the store and see her manager the next day.

[An aside: That’s not good customer service, DD. If you make a guarantee that is supposed to mean anything, you have an obligation to train employees how to deliver on it. Telling customers who have not received the promised service that they have to come back to the establishment another day to receive what they are owed is unreasonable and a bait-and switch. I would have said to forget it. I would have written a letter. I would not have done what Chapman did, and I don’t know anyone who would.]

What Chapman did was to return the next day and demand her free order, tossing obscenities at the extraordinarily polite and unflappable employee (his name is Abid Adar, and you should send him flowers) on duty while she recorded the encounter as if it were a health department sting. Continue reading →

Reese Witherspoon Uses The Pazuzu Defense

/ Jack Marshall / 14 Comments
What's that, Reese? You say your head spun around? Ok, then I take it back--that really wasn't you talking...

What’s that, Reese? You say your head spun around? Ok, then I take it back–that really wasn’t you talking…

Actress Reese Witherspoon interfered with police in the process of their arresting her husband  for DUI, and got arrested herself as a result…but not before displaying the tell-tale mark of an arrogant celebrity, the old “Do you know who I am?” threat. As the officers tried to handle her allegedly drunken hubby, Witherspoon interjected, “Do you know my name?” When the officer said, in effect, that he couldn’t care less,  the star of “Legally Blonde”  retorted with “You’re about to find out who I am … You are going to be on national news!”

Now, in the light of day, sobriety, and the realization that her Q points may be in danger, Witherspoon has responded with a Full Pazuzu (Pazuzu is the demon that caused poor Linda Blair to say all those awful things in “The Exorcist”), saying:

“…I was disrespectful to the officer who was just doing his job. The words I used that night definitely do not reflect who I am. I have nothing but respect for the police and I am very sorry for my behavior.” Continue reading →

The Arlington, Texas School District Flunks Accountability

/ Jack Marshall / 15 Comments
The latest in teaching aids in Arlington, Texas

The latest in teaching aids in Arlington, Texas

If a Walmart worker poured pencil shavings down the throat of a customer, he would be fired. If the CEO of Boeing poured pencil shaving down the throat of a company accountant, he’d be out the door before he could utter the word, “Seconds?” If a pediatrician poured pencil shavings down the throat of a patient, she’d lose her license, and if a veterinarian poured pencil shavings down the throat of a kitten, he’d be arrested.

Yet in the Arlington, Texas, School District, the teacher who poured pencil shavings into the mouth of unsuspecting Marquis Jay, a 13-year-old eighth-grader at Boles Junior High School, is back on the job after less than a month’s suspension. She apologized, you see. She said that she wasn’t thinking right.

Yes, I’d say that’s a fair description of her actions. But I’d also say that a teacher prone to harming her students in those periodic moments when she is “not thinking right” is a continuing risk to the children. If fact, I’ll confidently state not only that a teacher who attacks a child in this manner—and an attack is what it is—has to be fired, if a parent of a child attending the school involved is to have any justified faith that the school is properly concerned with the welfare of its students, isn’t recruiting instructors from the violent ward at the local Home for the Bewildered, and, in short, doesn’t have an administration staffed by moonlighting Hell’s Angels members. Continue reading →

Is It Fair that Manti Te’o’s Dead Girlfriend Hoax Might Make Him A Less Attractive Draft Choice?

/ Jack Marshall / 15 Comments

Don’t be silly. Of course it is.

You'd think the green skin would have tipped him off....

The non-existent girlfriend. You’d think the green skin would have tipped him off….

If you are not aware of the particulars of this weird and confusing tale, read the extensive account here, and good luck to you. From an ethics perspective, all that matters is:

  • Somebody perpetrated a web hoax, creating an imaginary online girlfriend for Notre Dame football star Manti Te’o.
  • The young man told the media a touching story about how his grandmother and girlfriend had died the same day.
  • Without checking any aspect of the story, outlet after outlet repeated and embellished the tale, despite the fact that the girlfriend never existed.
  • In his comments to the press, Manti Te’o never revealed that he had not, in fact, ever met the woman face to face. Indeed, many of his comments suggested otherwise.
  • As of this writing, no one is certain who created the fake girlfriend, or whether Manti Te’o was in on the deception. Continue reading →

The Significance of Paul Ryan’s Marathon

/ Jack Marshall / 61 Comments

Interviewer : Are you still running?
Paul Ryan: Yeah, I hurt a disc in my back, so I don’t run marathons anymore. I just run ten miles or [less].
Interviewer : But you did run marathons at some point?
Paul Ryan: Yeah, but I can’t do it anymore, because my back is just not that great.
Interviewer : I’ve just gotta ask, what’s your personal best?
Paul Ryan: Under three, high twos. I had a two hour and fifty-something.
Interviewer : Holy smokes. All right, now you go down to Miami University…
Paul Ryan: I was fast when I was younger, yeah.

Thus did Republican Vice-Presidential candidate Paul Ryan describe his athletic exploits to ABC News reporter Hugh Hewett. But it was bad information: Runner’s World did some digging, and discovered that Ryan, intentionally or unintentionally, fictionally improved his best marathon time by an more than an hour. That “intentionally or unintentionally” is as important as the media and blog sleuths are making it out to be. Continue reading →

Signature Significance, Jonah Lehrer, and That Sinking Feeling

/ Jack Marshall / 6 Comments

Yes, uh, a little TOO MUCH creativity there, Jonah…

At the New Yorker, star writer Jonah Lehrer has resigned after it was shown that he fabricated quotes from Bob Dylan for his well-reviewed book “Imagine: How Creativity Works.”

This was the final shoe dropping that began with one untied shoelace, the discovery in June that Lehrer had plagiarized from himself, lifting a section of a piece published earlier in one publication to include in a piece written for The New Yorker. This is a minor ethical incursion—-Lehrer had represented the second essay as original, so using prior published material was dishonest even if he was the author—but it launched his employers on a mission of scrutiny, investigating to see if the one transgression was part of a trend.

When it comes to professional ethics, you see, it often is. The principle of signature significance holds that in some pursuits just one episode can be enough to make certain conclusions. A writer of true integrity never borrows from his own published work without flagging the fact. Doing so even once indicates shaky integrity, and a willingness to cut corners. It may well indicate a proclivity to cheat in more egregious ways. Continue reading →

More Than a Fool: Bachmann, John Quincy Adams, and Wikipedia

/ Jack Marshall / 11 Comments

John Quincy Adams, Sixth President, slavery foe, and time-traveling Founding Father

I will strive a bit longer to avoid concluding that Michele Bachmann is as irresponsible, dishonest and dangerous as I strongly suspect that she is, though my determination may not last the time it takes to write this post. I won’t wait any longer to conclude that she is a fool.

In one short week since the controversy erupted over Fox News anchor Chris Wallace daring to ask her on the air, “Are you a flake?” and her subsequent botching of both her answer and the question’s fevered aftermath, she has stumbled into two flaky episodes. One—her mixing up Western movie star icon John Wayne with serial child killer John Wayne Gacy—was at least funny. The other, far less forgivable—her claim that the Founding Fathers “worked tirelessly until slavery was no more in the United States”—has signature significance. Continue reading →

Ethics Quote of the Week: Michelle Marie Gopaul

/ Jack Marshall / 8 Comments

"But I'm not a bad person!"

“Everyone thinks I’m a bad person but I’m not a bad person.”

—- Actress/model/child-stealer Michelle Marie Gopaul, pleading guilty in a Toronto court to one count of child abduction. Gopaul, 25, was arrested Dec. 31 after police recovered one-month-old Roma Patel. The baby disappeared four hours earlier at  a western Toronto production studio during a fake casting call set up by Gopaul to  attract a baby for her to steal.  The child”s parents had responded to an ad on Craigslist that offered $15,000 in compensation for allowing their baby to be used in a film. Continue reading →

Lesson of the Asian-Bashing UCLA Video: Shunning and Intolerance Work. Good.

/ Jack Marshall / 11 Comments

Alexandra Wallace...cultural critic, YouTube star, pariah, GONE

Alexandra Wallace, the UCLA student who created an obnoxious and offensive video stereotyping her Asian colleagues as gibberish-spouting boors,  announced that she was leaving the school as a result of “being ostracized” by “an entire community.”  Yes, I’d say that was the idea, and it is how cultures enforce its values. And it works.

Wallace picked the day of the Japanese tsunami to post her anti-Asian rant on YouTube, where it promptly went viral. It also made her an instant pariah on her campus, where over a third of all students are of Asian heritage, and the rest of them, unlike Alexandra, have at least a vague concept of mutual respect and decorum.

You can read a complete transcript of the three-minute diatribe here, but this shortened version gives a sense of what infuriated Asians, UCLA, and just about everyone else: Continue reading →

Ethics Lessons From the Helen Thomas Meltdown

/ Jack Marshall / 7 Comments

“The leaders of Wayne State University have made a mockery of the First Amendment and disgraced their understanding of its inherent freedom of speech and the press,” said 90-year-old ex-journalist Helen Thomas, when told that her alma mater, Wayne State, was ending the Helen Thomas Spirit of Diversity Award in response to her most recent anti-Semitic remarks. “The university also has betrayed academic freedom — a sad day for its students.”

A few lessons with ethical overtones can be gleaned from this latest development in the sad coda to Thomas’s long career: Continue reading →