“By agreeing to these Terms, you’re agreeing that, when using the Services, you will follow these rules:
iv. Don’t publicly display or use the Services to share inappropriate content or material (involving, for example, nudity, bestiality, pornography, offensive language, graphic violence, or criminal activity).
b. Enforcement. If you violate these Terms, we may stop providing Services to you or we may close your Microsoft account. We may also block delivery of a communication (like email, file sharing or instant message) to or from the Services in an effort to enforce these Terms or we may remove or refuse to publish Your Content for any reason. When investigating alleged violations of these Terms, Microsoft reserves the right to review Your Content in order to resolve the issue. However, we cannot monitor the entire Services and make no attempt to do so.”
I do not trust Microsoft to decide what is “offensive language” in my communications, or anyone else’s. Many people, for example, believe that it is offensive that I assert the duty of citizens to allow an elected President to do the job their fellow citizens exercised their rights to select him to do, and that they have an ethical obligation to treat him with the respect the office of the Presidency requires.
We are already seeing indefensible bias on the part of other big tech companies, such as Google, Twitter, Apple and Facebook, as they favor specific ideological and partisan positions and use their platforms to censor and manipulate public discourse. These are private companies and not constrained by the First Amendment or core ethical principles like fairness and respect for autonomy (and, as we all know, definitely not respect for privacy). The problem is that the big tech companies are ideologically monolithic, virtual monopolies, possess the power to constrain free expression and political speech while leaving no equivalent alternative, and are increasingly demonstrating the willingness to use it.
The big tech companies have proven that they are unethical, ruthless, lack integrity, politically-active and willing to abuse their huge and expanding power to advance their own agendas. At the same time, their products and services have become essential to the daily lives, recreation and occupations of virtually all Americans. This is a dangerous combination.
They must be regulated as the public utilities they are, and the sooner the better.