Ethics Dunce: Chris Blasko (Whoever He Is)

Chris's photo goes in the lower right...

Chris’s photo goes in the lower right…

A Chris Blasko proudly posts the following on Google Plus:

Today is a good day. I just had a call from a telemarketer. Did I yell and scream at them, you ask? Certainly not. Like a good IT administrator I put my skills to use for their benefit. Here’s how the conversation went:

Computer: “Press 9 to not be contacted in the future. Press 4 to speak to someone about your mortgage issues”
<presses 4>
TM: “Hello, are you having problems paying your mortgage?”
Me: “Hi, this is the IT department. We intercepted your call as we detected a problem with you phone and need to fix it.”
TM: “Oh… ok, well what do we need to do?”
Me: “We’re going to need to fix the settings by pressing 4-6-8 and * at the same time”
TM: “Ok, nothing happened.”
<alright, so he’s not using a Polycom>
Me: “Are you using the new Polycom phones that we deployed?”
TM: “No, it’s a Yealink”
Me: “Ok, I see. You haven’t had the new Polycom phone deployed to your desk yet. Let me check our technical documentations for the Yealink.”
<did a quick Google search, “yealink phone factory reset”>
Me: “Alright, do you see an “OK” button on your phone?”
TM: “Yes I do”
Me: “Alright, you’re going to press and hold that button for 10 seconds.”
TM: “OK, pressing it now”
Me: “Perfect, let me know if you get a password request”
TM: “OK, nothing has popped up ye-
<click>

That’s right. I made a telemarketer unwittingly factory reset his phone which means he will be unable to make anymore calls until someone is able to reconfigure his phone and that will take at least an hour or longer if they can’t do it right away!

I’m sure all of Chris’s fans think this is just the coolest thing in the world, but it’s really not. It’s just gratuitously mean. His victim’s employer is actually pretty ethical, since Chris could have pushed 9 to end the call and not be bothered in the future. Instead, he decided to make life miserable for some poor minimum wage earner in one of the most boring jobs on earth, who is probably trying to eke out a living and support his family during tough economic times. Continue reading

President Obama and the Peace Prize

obama hope

I am going to be driving most of the day, and I wanted to have something worth reading (assuming anything here is worth reading, about which reasonable minds disagree) for you while I am prevented by life’s adventures from posting new commentary. I thought it might be instructive to re-post this, which was published at a time that few knew of Ethics Alarms’ existence. In light of all that has happened since, all we have learned, and all that I have written about the leadership of President Obama, it provides useful, and perhaps wistful perspective. I re-read it just now, wondering if I would write the same today, even knowing what I know now.

And I would.

Jack Marshall's avatarEthics Alarms

There are several ethical issues raised by the stunning announcement that President Barack Obama had won the Nobel Peace Prize. More, perhaps, were raised by the reactions to it.

Imagine, if you will, that you are a cast member in a Hollywood movie of dubious quality. Personally, you think the director is in over his head and that the movie is an empty, pompous failure. To your amazement, however, critics like the film. It is a surprise winner at an international film festival, and the director wins the “Master Film-maker” prize. Are you outraged, or pleasantly surprised? Do you congratulate the director for the honor, or do you tell him he is an undeserving fraud? Do you feel pride for your own connection to the award—you were in the cast, after all—or do you feel resentment? I would think the answers to all these questions are obvious. The civil, fair…

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Phtography Ethics, Parenting Ethics, Face-stomping Ethics

no photographs

Item:

“A 32-year-old city resident was arrested for allegedly stomping on the face of a college student who was taking pictures at a Liberty Heights park on Tuesday afternoon. Victoria M. Torres, of 211 William St., was taken into custody for assaulting a 22-year-old student who was taking snapshots for a “photography class project” near the water park in Van Horn Park, Springfield police spokesman Sgt. John Delaney said.”

The student was taking photos of Torres’s young daughter, among other subjects.

More…

“Torres approached the photographer and “demanded in a threatening manner” that she delete any pictures containing images of her children, according to Delaney. The student, who wasn’t publicly identified by police, tried to avoid a confrontation and started to leave the park.”As she was walking out, the outraged female came over and punched her twice in the face, grabbed her by the hair and pulled her to the ground,” Delaney said. Torres then “kicked the victim and stomped her face” after the photographer had fallen to the ground, Delaney said.Torres also tried to take the woman’s camera and equipment, valued at about $4,000. Torres grabbed hold of the camera strap in effort to pull the camera from the student’s neck, Delaney said.”

Let’s stipulate that stomping on the student’s face…indeed, stomping on faces generally, is per se unethical. Now that this is settled, did the t mother have a legitimate objection? Was the student behaving ethically?

Yes, and no. Continue reading

Woody Allen, James Shigata, And Diversity Casting Ethics

You have no idea who this is, do you? Well, it shouldn't have turned out  that way...

You have no idea who this is, do you? Well, it shouldn’t have turned out that way…

I’m sure you heard about James Garner’s recent death, but were you aware of James Shigata’s passing? Shigata, who died July 28 at the age of 85, was a contemporary of Garner’s, a superb actor, and like Garner, a leading man with leading man looks. James Shigata, however, was of Asian descent, though American through and through, and never escaped the perceived limitations of the shape of his eyes. Though he had a starring role in the hit film adaption of  the Rodgers and Hammerstein musical “Flower Drum Song” and routinely received critical acclaim for all of his film work, but though he got roles on television through the ’80s, he never was able to break through the typecasting straightjacket that deemed him only suitable for “Asian” roles. If you remember him as all, it is probably as the brave Japanese executive shot by Allan Rickman in “Die Hard.”

I thought about Shigata when I read a piece in Salon, noting that director Woody Allen didn’t cast African-Americans in his movies, and that his explanation why didn’t justify the neglect. Prachi Gupta writes, Continue reading

Ethics Dunce: Mary’s Gourmet Diner in Winston-Salem, N.C.

Welcome to Mary's! Some are more welcome than others...

Welcome to Mary’s! Some are more welcome than others…

I wish this were a joke, (thinking back on the previous post) but apparently it’s not.

The diner gives a 15% discount to customers who appear to say grace before eating. Yes, it’s a public prayer discount. Mary’s  has been doing this for years, a co-owner confirmed to NPR. Finally someone posted a receipt with the line item for “15% Praying in Public ($6.07)” to Facebook.

I detest this kind of thing, and so should you, because it is ethically indefensible and un-American to the core. The policy, whether it is well-publicized or quietly implemented as this one was, exacerbates societal divisions and embraces bias and prejudice. There may be a legal difference between this and charging a premium (that is, a penalty) to those who have Obama stickers on their cars or who are wearing T-shirts with the logo of the local team’s nemesis, but ethically it is all the same: splitting the world into them and us, good guys and bad guys, the virtuous and the reviled. All of “Mary’s” customers are human beings, and that is the only thing that should matter in the United States of America.

Now that this offensive policy has been outed, the question is this: Is it unethical for a non-believer to pretend to pray in order to get the diner’s unethical discount for the godly? Of course it is.

It’s also unethical to patronize a restaurant that discriminates against its own patrons.

___________________________

Facts: NPR

Unethical Quote of the Month: President Obama

The bottom of the barrel...

The bottom of the barrel…

“Stop being mad all the time. Stop, stop, stop just hatin’ all the time.”

President Obama at a campaign appearance, referring to the Republican House of Representatives.

This may be the most unethical statement I have ever heard any President say, to any one, ever…. Continue reading

Rationalization #44: The Unethical Precedent

Man shrugs

44. The Unethical Precedent,

or

“It’s Not The First Time”

This rationalization can be another  variation on the Golden Rationalization, “Everybody does it,” like “It’s done all the time” and” “We’ve always done this,” but its intent is often different. The suggestion is that because an unethical act has been done before and presumably permitted, ignored, or endorsed, that presumptively ratifies the same or similar conduct as acceptable from now on. In fact, it does not. In fact, the argument is nonsensical.

An individual instance of bad conduct may have been tolerated or forgiven on the theory that a warning was sufficient, or that the circumstances prompting it were unlikely to occur again. That didn’t mean that the conduct was desirable, responsible, fair or something that would make a good societal norm. Moreover, “It’s not the first time” cuts the other way: if this conduct is happening repeatedly and with increasing frequency, that may make it worse, not more permissible.(“Hey, this isn’t the first shell that Hamas has shot into Israel! What are you getting so bent out of shape for?”) Continue reading

Sparing Bin Laden: Ethics Lessons From Bill Clinton’s 2011 Admission

In an alternate universe, this missile strike prevented 9-11. It doesn't matter.

In an alternate universe, this missile strike prevented 9-11. It doesn’t matter.

Sky News host Paul Murray revealed a previously unreleased audio recording of Bill Clinton speaking to a group of Australian businessman in Melbourne (undoubtedly for an obscene fee, since the Clintons were poor as church mice back then, but I digress) on September 10, 2001.  Clinton’s fascinating answer to an audience question about terrorism has raised a lot of eyebrows:

“Osama bin Laden — he’s a very smart guy, I’ve spent a lot of time thinking about him, and I nearly got him once. I nearly got him. And I could have gotten, I could have killed him, but I would have to destroy a little town called Kandahar in Afghanistan and kill 300 innocent women and children. And then I would have been no better than him. And so I didn’t do it.”

Observations from an ethics perspective: Continue reading

KABOOM! Homophone-phobia In Utah

headexplode

I thought this had to be a hoax.

I prayed it was a hoax.

It’s not a hoax.

Now I’m washing my brains off the ceiling using a rag on a stick.

Behold…from the Salt Lake Tribune:

“…the social-media specialist for a private Provo-based English language learning center wrote a blog explaining homophones, he was let go for creating the perception that the school promoted a gay agenda. Tim Torkildson says after he wrote the blog on the website of his employer, Nomen Global Language Center, his boss and Nomen owner Clarke Woodger, called him into his office and told him he was fired. As Torkildson tells it, Woodger said he could not trust him and that the blog about homophones was the last straw. “Now our school is going to be associated with homosexuality,” Woodger complained, according to Torkildson, who posted the exchange on his Facebook page….”

Continue reading

Ethics Quiz: Four Young Children Locked In A Hot Car

kid-in-hot-car

Mom and mom advocate Lenore Skenazy writes the Free Range Kids blog, which I have to remember to check out regularly. She is the source of today’s Ethics Quiz, which she obviously believes has an easy answer. We shall see.

Charnae Mosley, 27, was arrested by Atlanta police and charged with four counts of reckless conduct after leaving her four children, aged 6, 4, 2, and 1, inside of her SUV with the windows rolled up and the car locked.  It was 90 degrees in Atlanta that day. The children had been baking there for least 16 minutes while their mother did some shopping. A citizen noticed the children alone in the vehicle and reported the children abandoned.

Skenazy believes that the arrest is excessive—that the mother made a mistake, but that compassion is called for, not prosecution:

“[T]he mom needs to be told that cars heat up quickly and on a hot summer day this can, indeed, be dangerous. She does not need to be hauled off to jail and informed that even if she makes bail, she will not be allowed to have contact with her children…No one is suggesting that it is a good idea to keep kids in a hot, locked car with no a.c. and the windows up. But if that is what the mom did, how about showing some compassion for how hard it is to shop with four young kids, rather than making her life infinitely more difficult and despairing?The kids were fine. They look adorable and well cared for. Rather than criminalizing a bad parenting decision (if that’s what this was), how about telling the mom not to do it again?”

Do you agree with her? Here is your Ethics Alarms Ethics Quiz of the day:

Was it cruel, unfair, unsympathetic or unkind for Atlanta police to arrest Mosely for leaving her four young children locked in a hot car?

I am an admirer of Lenore Skenazy, but her pro-mother bias led her seriously astray this time. I think she is applying rationalizations, consequentialism and dubious, indeed dangerous reasoning to let this mother off a hook that she deserves to stay on. In her post, she even suggests that the car’s air conditioning was on, though there is no reason to believe that it was based on the reports. If the A-C was on, that changes the situation: I very much doubt that a mother would be charged with leaving four children in a locked, hot car if the car was not, in fact, hot. (One report states that the SUV windows were open, but that wouldn’t support the charges. If the windows were open, then Mosely left her children alone in public, which is a different form of child endangerment, but still dangerous. For the purpose of the quiz, I am assuming that the windows were shut, and that the air conditioning was not on. So does Skenazy.)

Let’s look at Lenore’s analysis errors:

  • She notes that the children were “fine.” What if they hadn’t been fine? That wouldn’t change what Mosely had done in any way, and what she did was irresponsible, dangerous and potentially deadly. Sixteen minutes, scientists tell us, is more than enough time for temperatures in a closed car to rise sufficiently high to cause heat stroke. Mosely, and obviously her children, were lucky—this is classic moral luck—and that shouldn’t be allowed to diminish the seriousness of what she did. (Aside: I just realized that to find that link, I made the same Google search that Justin Ross Harris made before leaving his infant son to die in his own hot vehicle, which has added to the circumstantial evidence causing him to be charged with murder.)
  •  The rationalizations peeking through Slenazy’s excuses for the mother’s conduct are quite a crowd. Along with #3. Consequentialism, or  “It Worked Out for the Best,” there is #19. The Perfection Diversion: “Nobody’s Perfect!” or “Everybody makes mistakes,” it’s twin, #20, The “Just one mistake!” Fantasy, #22. The Comparative Virtue Excuse: “There are worse things,” #25. The Coercion Myth: “I have no choice,”  #27. The Victim’s Distortion, #30. The Prospective Repeal: “It’s a bad law/stupid rule,” and #33. The Management Shrug: “Don’t sweat the small stuff!” There are probably some more, but that’s plenty.
  • If Skenazy believes that the “it was just a mistake” explanation should protect the mother from prosecution here, presumably she would make the same argument if all four kids (or just one) died. A lot of prosecutors feel the same way. I don’t.
  • If Mosley did this once, she may well have done it before, and is a risk to do it again. The best way to teach her not to do it again is, at very least, to scare her, inconvenience her, publicly embarrass her, and use the legal system to show how serious her wrongful conduct was, and how seriously society regards it. There is no guarantee that a lecture from a cop wouldn’t have just produced just an eye-rolling “Whatever…my kids were just fine, and I know how to take care of them” reaction, a repeat of the conduct, and eventually, a tragedy….followed, of course, by public accusations that the police were negligent and abandoned four children to the care of a dangerously reckless and incompetent mother.
  • I’m sorry, Lenore, but this-“How about showing some compassion for how hard it is to shop with four young kids, rather than making her life infinitely more difficult and despairing?” —makes me want to scream. How about not having more children that you can take care of safely? How about recognizing that your children’s safety comes first, with no exceptions, ever? How about meeting the minimum level of parenting competence, and not remaining ignorant about conduct that has been well publicized as cruel and potentially fatal to dogs, not to mention young children? In this case, compassion is a zero-sum game: compassion for the mother means showing none for her children.

When ethics fails, the law steps in. Too many children die every year from this tragic mistake that arises from distracted parenting, ignorance, and poorly aligned priorities. Prosecuting parents like this one for non-fatal incidents is exactly how the law serves as a societal tool to increase public awareness and encourage better conduct. It is in the best interests of Mosely’s four children as well as the children of every parent who reads about or hears her story to prosecute her to the full extent of the law.

_______________________________

Pointer and Source: Free Range Kids

Facts: Yahoo!, WSB