In some professions, an apology isn’t enough.
One such profession is accounting. Arthur Andersen couldn’t fix its reputation by apologizing. Its knee-deep involvement and likely complicity in the Enron debacle rendered its claim to trustworthiness permanently and irredeemable damaged. Its conduct made the company useless as a certifier of transparency and truth. For an accountant or auditor, if there is any doubt that he or she might not be telling the truth, the jig is up. One cannot trust a truth-teller who only is accurate and reliable most of the time.
I think the same applies to newspaper ombudspersons, if that’s the proper term now, and this is what Margaret Sullivan’s job as New York Times “public editor is,” euphemisms aside. She is supposed to bolster public trust by serving as an objective critic of Times reporters, columnists and editors, and ensuring that they hew to the high standards of professionalism and journalism ethics readers should be able to expect from the nation’s most respected newspaper.
Like the Washington Post’s Jonathan Capehart, Sullivan has published a mea culpa for her joining on the “Darren Lewis is a white cop and Mike Brown was an unarmed black kid, so obviously the white cop gunned down the black kid in cold blood because that’s what white cops do and whites want to do” lynch mob last summer as it was being led by Eric Holder, the media, Al Sharpton and others. But unlike Capehart, who is an opinion columnist and can be forgiven a bit for being led by his biases, Sullivan job is to protect her colleagues from their biases and ensure that the Times at least tries to be objective and fair. Continue reading









