Unethical Quote Of The Month: Simon Radecki

“You probably haven’t seen the news. Can you confirm whether or not your daughter Bridget has been kidnapped?”

–Pennsylvanian Simon Radecki of Northampton County, asking Senator Pat Toomey a question at a public town hall relating to the President’s decision to suspend the DACA.

It’s seldom one sees a deliberate breach of question and answer ethics from a member of the public (journalists breach these all the time, but they also are held to higher standards).Radecki’s question to the Senator qualifies, and is about as odious as the breed gets.

To begin with, the question was framed as a lie, suggesting that there was any report to confirm. It was also vicious, an intentional infliction of emotional distress (a tort), a plausible threat, and a direct Golden Rule breach. Nobody would want to have someone falsely report that his daughter was the victim of a crime or in mortal danger, yet this is exactly what Radecki did to Toomey. To add to the question’s unethical pedigree, Radecki dragged Toomey’s innocent 16-year-old daughter ( Ivanka Trump-hate  notwithstanding, being the child of a Republican is not yet a crime)  into a political controversy, exploiting her and employing her as a tool of partisan attack.

Nice. Continue reading

Ethics Alarms Baseball Ethics Special Report: The Boston Red Sox, Sign Stealing, Technology, And Cheating [UPDATED]

[I got the news about Major League Baseball’s announcement that the Boston Red Sox had admitted that some of the team’s employers and players had engaged in illegal sign-stealing about an hour before the Sox-Blue Jays game was scheduled. My intent was to write the post about it last night after the game. The game, however, went 19 innings and lasted 6 hours. (The Sox won, and absent this scandal, it would have been a big news story itself, one of the most important victories of the year and one that set several team records.) So the post didn’t get written, and believe it or not, I have occasional priorities and commitments that take precedent over my profit and income free ethics blog. Thus I consider the multiple e-mails and Facebook messages I have received accusing me of ducking the issue less than amusing, an unwarranted attack on my integrity. To all of those individuals, most of whom barely read the news reports, I say, “Bite me.”]

Yesterday afternoon the New York Times broke the following story, which reads in part:

Investigators for Major League Baseball have determined that the Red Sox, who are in first place in the American League East and very likely headed to the playoffs, executed a scheme to illicitly steal hand signals from opponents’ catchers in games against the second-place Yankees and other teams, according to several people briefed on the matter.

The baseball inquiry began about two weeks ago, after the Yankees’ general manager, Brian Cashman, filed a detailed complaint with the commissioner’s office that included video the Yankees shot of the Red Sox dugout during a three-game series between the two teams in Boston last month.

The Yankees, who had long been suspicious of the Red Sox’ stealing catchers’ signs in Fenway Park, contended the video showed a member of the Red Sox training staff looking at his Apple Watch in the dugout. The trainer then relayed a message to other players in the dugout, who, in turn, would signal teammates on the field about the type of pitch that was about to be thrown, according to the people familiar with the case.

Baseball investigators corroborated the Yankees’ claims based on video the commissioner’s office uses for instant replay and broadcasts, the people said. The commissioner’s office then confronted the Red Sox, who admitted that their trainers had received signals from video replay personnel and then relayed that information to Red Sox players — an operation that had been in place for at least several weeks.

As reported by ESPN, Baseball Commissioner Rob Manfred said in a statement,

“We actually do not have a rule against sign-stealing. It has been a part of the game for a very, very long time. To the extent that there was a violation of the rule here, it was a violation by one or the other [team] that involved the use of electronic equipment. It’s the electronic equipment that creates the violation. I think the rule against electronic equipment has a number of policy reasons behind it, but one of them is we don’t want to escalate attempts to figure out what a pitcher is going to throw by introducing electronics into that mix.To the extent there was a violation on either side, we are 100 percent comfortable that it’s not an ongoing issue, that if it happened, it is no longer. I think that’s important from an integrity perspective going forward.”

This is a complicated story, and part of not one complicated ethics category, but several: technology ethics, baseball ethics, cheating, and general ethics. In the interests of clarity, I’m going to cover the story in a series of short observations, each with a heading. At the end of this post, I have posted a long published essay I authored about baseball ethics within the culture of the game. Those who are not familiar with these issues, which are fascinating, might want to read that first. it is helpful background information.

Points and Observations:

  • Traditional sign-stealing in baseball is not regarded as cheating. This seems counter intuitive because of the word “stealing.” Sign-stealing refers to teams decoding the signals given by the catcher to the pitcher (regarding what kind of pitches to throw and where ), and the coach or the dugout to a batter or baserunner (in bunt and hit-and run plays). Theoretically, knowing the other team’s signals provides an advantage, as to a batter who knows that the next pitch will be a curve rather than a fastball. Usually, signs from the catcher to the pitcher are in jeopardy when there is a runner on second base. He can see the catcher’s signs as well as the pitcher can. Catchers use finger-signs in various combinations to ask for various pitches, and position their gloves to indicate where they want the balls thrown. If the runner at second can signal to the batter what the catcher has told the pitcher to throw, the batter may have an advantage.

This is why catchers often go to the pitching mound when a runner is on second base. They change the signs. The second baseman will often join them, because it is his job to know what pitch is being thrown so he can signal (usually behind his back, using his hand) to his team’s outfielders. An outside fastball makes it unlikely that the batter will pull the ball, for example.

Sign-stealing on the field, using just eyesight and hands, is what players call “the game within the game.” Joe Girardi, the Yankee manager, said in an interview yesterday that he just assumes every team is trying to steal signs, whether they are or not. Continue reading

Morning Ethics Warm-Up, 9/6/17: Comey’s Premature Draft, Obama’s Golden Rule Breach, Newspapers “Protecting Us,”And Thank-You, Boston Red Sox

 

1 I want to sincerely thank the Boston Red Sox for giving me, the sole baseball ethicist on the web who also devotes a disturbing amount of his time, energy and passion to following the team, the challenge and opportunity to address a major cheating scandal involving the organization and institution I love. Seriously, guys, thank you. This is exactly what I needed to face after staying up past 1 AM watching the Sox pull out a 19 inning, 6 hour game on Hanley Ramirez’s bloop single to center.

I’ll cover the issue in the next post. Ugh.

2. Ironically, just as the anti-Trump news media was hyperventilating over the fact that the Special Counsel was examining a draft letter by the President regarding his reasons for firing James Comey (draft letters have minimal probative value if any, but you know: Trump), it came to light that in May of 2016, Comey had drafted a statement declining to charge Hillary Clinton or her staff in the State Department e-mail scandal, months before key witnesses (like Clinton herself) had been interviewed or much of the evidence had been reviewed. President Trump, of course, tweeted that this proved there was a “rigged process,” but Comey’s draft is no more incriminating that Trump’s draft. (Now, Loretta Lynch’s meeting with Bill Clinton might suggest a rigged process, but that’s another story.)

Supreme Court Justices have drafted opinions before oral argument; that doesn’t mean they can’t change their minds. It is certainly odd that Comey would have drafted a statement that Clinton would not be indicted so long before the investigation was completed. It is odder still that Hillary’s interview was not under oath, that it wasn’t videotaped, that there was no transcript, and that she was allowed to have representing her as an attorney at the session a top aide who was also a potential witness.

Professor Turley, in a column at The Hill, agrees that the early draft doesn’t implicate the integrity of the investigation, but raises a related issue:

While I am inclined to accept assurances from Comey that he did not finally decide on charges until after reviewing all of the evidence, the details from the Clinton investigation hardly support a view of a robust and dogged effort in comparison to the type of investigation of people like Paul Manafort.

In pursuing Manafort, special counsel Robert Mueller has now enlisted an army of investigators, reached a cooperative relationship with staunch Trump critic New York Attorney General Eric Schneiderman, and actively pursued tax and financial dealings far afield of the original Russian collusion allegations. He also ordered a heavy-handed (and unnecessary) “no knock” search in the middle of the night on Manafort’s home.

The Clinton investigation looks like Club Fed in comparison. Clinton and her staff refused to cooperate with State Department investigators seeking confirm any damage to national security. Key laptops were withheld and only turned over after Comey’s staff agreed to destroy the computers after their review, despite the relevance of the evidence to congressional investigations. Comey then cut five immunity deals with key Clinton staff members, including former State Department staffer, Bryan Pagliano, who set up a server in Clinton’s home in Chappaqua, N.Y., and worked for her at the State Department.

Pagliano refused to cooperate after invoking his Fifth Amendment right against self-incrimination and destroyed evidence after being given a preservation order. Those deals raised the concern over a type of prosecutorial planned obsolescence, making a viable case less likely.

The amusing part is that all of this circles back to Comey’s firing, which was justified by his handling of the Clinton investigation regardless of any other factors.

3. The New York Times today reviews a festival play called “___hole.” That’s not really the title, however, although “___hole” was printed twice as the play title before the Times made this clear. A comment by the reviewer noted that the real title couldn’t “get past the editors.” Continue reading

How To Get Fired And Deserve It, By Washington Post Writer Fredrick Kunkle

I’m sure some will consider Washington Post writer  Fredrick Kunkle some kind of a hero, a whistleblower and a truth-teller. He isn’t.

Kunkle authored a frontal attack on his boss, Post owner and Amazon gazillionaire Jeff Bezos, in another publication, the Huffington Post. He doesn’t allege any illegal activity or genuine abuse. he just doesn’t like the way Bezos runs his business. His screed, and it is a screed, comes down to a labor vs management, anti-capitalist, crypto-Marxist bill of particulars arguing that Bezos has so much money he should spread more of it around to his employees.  Probably he should, but an employee who is being paid by such an individual is not ethically situated to make that accusation in public. This is disloyalty, and an intentional effort to harm his employer.

‘Bye!

What seems to have set Kunkle off was Bezos asking his Twitter follower how he should expand his philanthropic efforts:

But as Bezos, whose worth now exceeds $80 billion, loosens his pockets, it’s important to put his charitable giving — and the philanthropy of the super-rich — into perspective: Many people worked hard for Bezos to help make him so rich, and he has a record of treating them poorly. Amazon’s history of dodging taxes, its mistreatment of workers, and its ruthlessness toward even the smallest competitors have been well documented. It put ambulances outside distribution centers rather than install adequate air conditioning. It broke up a union organizing effort by closing the call center and dismissing everyone who worked there. The New York Times documented its punishing work environment in a front-page exposé. The company’s actions, as Forbes put it, hark back to an earlier time when workers were treated as “replaceable cogs in the machine.”  

“Replaceable cogs in the machine” means “if you don’t like it here, there are many equally qualified people who would love to have your job.” That is certainly true of the struggling newspaper industry. He calls his boss a tax dodger (if you avoid taxes using legally available means and laws, you aren’t “dodging” anything); ruthless, an abuser of workers, and most questionable of all, uses a New York Times  exposé as gospel. The Times is the Post’s rival. Its hit pieces on Bezos are hardly objective; heck, almost nothing the Times writes is objective (nor the Post, for that matter.) Continue reading

Morning Ethics Warm-Up, 9/2/17: Keith Olbermann Tweet, The Rifleman On The Melting Pot, and What The Editors Of the New York Sun REALLY Wanted to Tell Little Virginia…

GOOOOOD MORNING!

1. For some strange reason AMC and the Sundance movie channel alternate showing multiple episodes of “The Rifleman” every Saturday morning. Like most of the old TV Westerns, but even more than the rest, the Chuck Connors half-hour drama about a single-father rancher who doubled as part-time lawman was about ethics, despite the fact that Chuck as Lucas McCain killed over almost tw0-hundred men over the course of the show. In one of today’s episodes, young Mark, Rifleman Jr., played by the excellent child star Johnny Crawford, fought off some bullies who were abusing a young Chinese boy who was dressed in his native clothes and wearing long hair. As the boy’s father thanked Lucas and  Mark, the Rifelman pointed out that the boy would be tormented as long as he wore his hair “like that.” “His hair is worn in the manner accepted in my country,” the father replied.

“Yes, but you’re not living in China, you’re living in the United States,” Chuck said, wrinkling his brow.

That message was not a controversial one in 1880, or in 1960, but it would be today. Still, The Rifleman was right. There is cultural pressure on immigrants to accept and adapt to U.S. culture and values, and that is for the benefit of everyone involved.  Mark made it clear that he would keep fighting for the right of the young Chinese boy to wear his hair as he chose and Chuck endorsed that, because it’s another American core value. Still, being an American citizen should mean more than just an address. Our culture used to send that message powerfully and regularly, in TV dramas and elsewhere. Now it sends the opposite message most of the time. That’s a tragic change, and the results are becoming apparent.

2. Now THIS is an uncivil tweet: The degree to which the unhinging of the Trump-hating left has reached frightening proportions was illustrated last week by a tweetstorm meltdown by onetime MSNBC star Keith Olbermann, who is still anchoring a public affairs commentary show somewhere, I think. It reached its apotheosis with this masterpiece or reason, nuance, and civility:

 

Olbermann finally took down the tweet, but the rest remained:

I don’t think Olbermann is significantly more addled by blind rage at Trump’s election than a large number of prominent journalists, editors, academics, professionals and others, or more emotional in his hate.  He  just has less restraint than most in giving vent to it, that’s all. Continue reading

Morning Ethics Warm-Up, 8/30/17: A Vicious Professor, Pazuzu, And Kathy Griffin Revokes Her Apology

[ Just to remind you how good Debbie, Gene and Donald were. Note that these dancers skipped the staircase..]

GOOD Morning…

I’m changing the Warm-Up headlines to reflect the topics covered. I may even go back and revise the old headlines. It took a while, but I realized that having dozens of essentially identical post titles with only a date as the distinction made archive research harder than it had to be.

1.I would have headlined the story of now fired visiting University of Tampa professor Ken Storey “Vicious, bigoted and possessed by the Demon Pazuzu is no way to go through academia, son,” but so many professors have used social media to make outrageous and offensive statements that the ethics issue is getting repetitious. (I think Jonathan Turley has done a post on each one of them, and will continue to on his blog.)

The question is whether a college or university is breaching its commitment to free expression and academic freedom when it fires a professor who says that all men are rapists, or that whites should be exterminated, or, in Storey’s case,

When asked later if this theory also applied to Florida,  and Trump supporters there deserved a similar fate.the Florida college professor replied,

“Yep, those who voted for him here deserve it as well.”

The answer is no. The university or college that fires an employee like Storey is protecting its reputation as a responsible institution, by stating in clear terms that people with terrible judgment and cruel and unethical instincts who are motivated by hate and intolerance are not qualified to teach….because they aren’t. That professors increasingly have no ethics alarms beeping when the prepare to publish sentiments like Storey’s (or worse) shows how thoroughly the leftist echo chambers of most campus faculties turn academics into Pat Robertson, which is to say, rigid, mean, and dumb. Once upon a time, liberals giggled themselves silly over the evangelical huckster’s periodic pronouncement about how a disaster was God’s way of punishing the U.S. for not abusing gays sufficiently, or similar bile, Now they do the same thing, and expect their colleagues and students to applaud.

Ken compounded his ethical offense by the standards of Ethics Alarms by issuing a terrible apology that evoked the Pazuzu excuse. Realizing that he had gone too far, he tweeted,

“I deeply regret a statement I posted yesterday. I never meant to wish ill will upon any group. I hope all affected by Harvey recover quickly.”

Translation: “Oops. My hateful expression of glee over the tragedy afflicting Texans seems to have put my job in jeopardy. I regret that, so I have pulled down my tweet and am pretending to be sorry. I never meant to wish ill will upon any group, even though somehow my tweet wished ill on a group in the clearest terms, and I doubled down on it. Someone or something else must have been responsible. I hope all affected by Harvey recover quickly. (Saying that will let me keep my job, right?)”

This is a #10 apology on the Ethics Alarms Apology Scale, the worst there is:

An insincere and dishonest apology designed to allow the wrongdoer to escape accountability cheaply, and to deceive his or her victims into forgiveness and trust, so they are vulnerable to future wrongdoing.

Storey was fired.

Good.

2. Speaking of phony apologies, Kathy Griffin, she of the Bloody Head, went all the way to Australia to reveal that she really isn’t sorry about representing that the beheading of a U.S. President is hilarious: Continue reading

Morning Ethics Warm-Up: 8/28/17

Good Morning!

Ready for an ethical week?

1. In a comment thread about Joe Arpaio’s pardon, the absurd assertion was made that Chelsea Manning was “tortured” at Leavenworth. In knocking down this anti-U.S. propaganda, courtesy of the U.N. and others, I noted that even the U.N. accuser based that assessment on the weird conclusion that Manning was “never convicted of a crime.”

Translation: military courts martial don’t count. Thanks for that opinion, U.N. guy! Why don’t you start your own country?

The other part of the phony torture accusation is the assertion that being held in solitary confinement is torture. Under international law, it is considered “cruel and unusual punishment,” not torture, but… surprise! The U.S. is not governed by international law, much as the globalists wish it were!

Solitary confinement has (rarely) been found by U.S. courts to violate the 8th Amendment when it is of indeterminate duration and without good cause, but that has nothing to do with Manning, who was considered in danger as a traitor in a military prison, and was in solitary for her own protection. The Supreme Court determines what is cruel and unusual punishment in this country, not the U.N., and not international law.

2. I also (I admit it: I knew I would) triggered a freak-out here, and some unfair insults that I will gracefully ignore, by stating that I would have supported execution for Manning, who was and is a traitor. (President Obama commuted her sentence, making the anti-war Left happy but oddly triggering a fraction of the condemnation in the news media that has followed President Trump’s pardoning an 85-year old man facing a minimal jail term. ) The U.S. has been historically reluctant to execute traitors, and in the era where a cyber-leaks can give more aid and comfort to the enemy than Julius and Ethel Rosenberg could have managed in a hundred years, a re-evaluation of that kind, merciful but dangerous policy is over-due for reconsideration. Manning avoided conviction on the worst of the charges against her (then, him) because prosecutors didn’t prove intent sufficiently. Manning claimed that she was just trying to start a “conversation’ about the Iraq and Afghanistan wars, and was willing to put classified information into the hands of terrorists in order to do it. If she knew she would be facing the death penalty with some certainty, it is likely that Manning would have thought twice, at least. It’s called deterrence, and in an age where self-righteous low-level types like Manning and Edward Snowden can get U.S. intelligence personnel exposed and killed with a few keystrokes, serious deterrence is called for.

3. Remember when I asked readers to alert Ethics Alarms when the first talking head suggested that out first major hurricane in 12 years was the result of climate change? It took longer than I expected, but the first reported fool was CNN anchor John Berman. He  was interviewing  Bill Read, the former director of the National Hurricane Center, and asked,

“Is there a why to this? Why there is so much water associated with this storm? One thing we heard from scientists over the last 10 years is that climate change does impact the intensity of many of the storms that we see.”

To his credit, Read assured Berman that the heavy rains had nothing to do with climate change, and everything to do with the typical behavior of this kind of storm. The episode shows 1) how little many journalists (I won’t say all, but it is very close to all) understand the science of climate change, but promote it anyway because it aligns with their partisan politics, and 2) how they will try to generate fake news, which is what “Hurricane Harvey Deadly Rainfall Possibly Caused By Climate Change, Expert Tells CNN” would have been. If Berman was interested in promoting public understanding of the climate change controversy, he would have asked, “Climate change models and Al Gore’s documentaries predicted more and more violent storms as a result of global warming, yet this is the first major hurricane we have seen in more than a decade. How do you account for this?”

4. In the teeth of this renewed attack on U.S. history and culture during the Confederate Statuary Ethics Train Wreck, I asked how long it would be before “Gone With The Wind” was banished from the airwaves. The Orpheum Theatre Group in Memphis, Tennessee just withdrew its annual screening of the classic 1939 film  out of concern that some may find it ‘offensive’.

If no one has the courage to stand up for art, expression and history as “the offended” try to strangle cultural diversity out of existence, then Orwellian thought control will be the inevitable result. I don’t blame the “offended” for trying to suppress speech, thought and history as much as I blame the cowards who capitulate to it. Next in the line to oblivion: war movies, movies with guns, “Gettysburg” and John Wayne. Continue reading

From “The Progressive War On Free Speech” Files, The Unethical Website Of The Month: “Leave Your Dog Poop On Crissy Field”

I’d like to take a national poll, a California state poll and a San Francisco poll asking who thinks deliberately littering the site of a planned far-right demonstration with dog shit is an ethical thing to do. I think it would tell us a lot.

Patriot Prayer, a far right group that has held several  “free speech” events in the Pacific Northwest, applied for and was awarded a permit to hold a demonstration today on San Francisco’s Crissy Field.  San Francisco’s officials, being totalitarians at heart and like their increasingly senile but steadily anti-speech member of Congress, Nancy Pelosi, hostile to the concept of free speech, tried to pressure the National Park Service to deny the group a permit. The Service, foolishly hewing to the Constitution, demurred. The city’s police department  planned for a riot.

To foil the demonstrators, an artist named (yes, I checked this one for being a hoax) “Tuffy Tuffington,” had a brainstorm, or perhaps shit-storm is the better description:  to make the beach uninhabitable for Patriot Prayer First Amendment protected proceedings, he urged San Franciscans to plan to festoon Crissy Field, which is normally a lovely beach by the shadow of the Golden Gate Bridge, with piles of their various dogs’ droppings

“I just had this image of alt-right people stomping around in the poop,” said Tuffy, a self-righteous asshole. He is convinced that this is the best way to respond to right wing extremists in the wake of Charlottesville.  Presumably, President Trump will be required under threat of impeachment to declare that there is nothing wrong with defiling a public place and breaking the law to make it impossible for a group to demonstrate, because it is a false moral equivalency to insist that all Americans have equal access to Constitutional speech. Do I have that correct, Tuffy? Continue reading

Ethics Dunce Hillary’s George Costanza Moment

In “The Comeback,” a much admired “Seinfeld” episode, George Costanza obsesses over the fact he missed what he is sure was the perfect comeback when a colleague at a staff lunch, watching him gluttonize a bowl of shrimp, quipped that “George, the Ocean called, and they’re out of shrimp!” George wishes he had said, “Yeah? Well, the jerk store called, they’re running out of you!” The problem is that much success in life is based on timing. If you miss your moment, it’s gone, and coming back later to explain that you had the perfect response and didn’t use it is trolling for sympathy, when you don’t deserve any.

Now Hillary Clinton, in her post-Presidential-run botch excuse tour, is channeling George as she muses about whether she missed the perfect comeback when, she says, Donald Trump was “invading her space” during the town meeting style debate.

In an audio clip to promote her upcoming book (above), Clinton reads the section in which she recounts her thoughts as she claims she considered telling her Republican adversary to “back up, you creep” as he roamed the stage behind her during the second presidential debate.

“My skin crawled,” Clinton reads. “It was one of those moments where you wish you could hit pause and ask everyone watching ‘well, what would you do?'” Just two days before, Clinton says, “the world heard [him] brag about groping women.” She says she decided against telling Trump to “back up, you creep, get away from me. I know you love to intimidate women, but you can’t intimidate me,” and instead gripped the microphone “extra hard.”  Now she wonders if she made the right choice.

Hey Hillary, the loser store called, and it’s out of you! Continue reading

Morning Ethics Warm-Up: 8/22/17

Good Morning!

1. You cannot imagine how long it takes to prepare a post on WordPress when the internet connection is going out repeatedly, requiring a trip down a flight of stairs, re-booting the modem, scanning for a channel back up the stairs in my office, and furiously searching, reading and linking until Verizon kicks out again after three to ten minutes.

Since none of my 40 phone calls to the Verizon tech who promised that the three-months’ long problem was fixed and that he would sprint like a bunny back to our home to trouble shoot if the malady returned had received the courtesy of a response, I snapped, and got into my car to visit a Verizon wireless store about five minutes away that I didn’t know existed. For some reason the world, though sun-lit, was bathed in a weird light, and my neighbors were lying on the ground wearing what looked like 3-D glasses, but never mind: I had someone to yell at.

There were two young men about the age of my son manning the store, and I told one of them, through gritted teeth, the whole infuriating saga of how much Verizon DSL sucks and what useless customer service his employer provides, rendering both my business and my communications chaotic and unbearable. I didn’t expect anything, really. I just wanted to give hell to someone face to face.

To my shock and amazement, the young man actually did something. He got on the phone—I told him that I took sadistic pleasure in watching Verizon personnel go through the infuriating phone tree, get put on hold, get disconnected, end up in the wrong department, for all of this happened to him as I watched and listened—but he finally reached a supervisor, and told him that the story he had just heard from the gentleman in his office made him ashamed to work for Verizon, and he wanted to know how my problems could be addressed immediately. Yes, he knew that I had a tech visit already scheduled, “but since the same tech has been out there three times, each time assuring him that the problem was successfully addressed, why would he trust us to fix the problem now?”

“If I were him, I would have dumped Verizon and found another provider.”

After about 45 minutes, here was what he accomplished. He got them to agree to send a different and higher level tech this time. He set in motion the process of getting me fee rebates for the three months of intermittent service. And he gave me his card, with instructions to call him immediately if the problem wasn’t fixed. “If I have to, I’ll come to your house and personally see that you have functioning internet service from a new provider,” he said. “one way or the other, I will fix this problem.”

Now THAT’S customer service.

Stay tuned!

2. From President Trump’s speech yesterday:

The men and women of our military operate as one team, with one shared mission and one shared sense of purpose. They transcend every line of race, ethnicity, creed and color to serve together and sacrifice together in absolutely perfect cohesion. That is because all service members are brothers and sisters. They’re all part of the same family. It’s called the American family. They take the same oath, fight for the same flag and live according to the same law. They’re bound together by common purpose, mutual trust and selfless devotion to our nation and to each other.

The soldier understands what we as a nation too often forget, that a wound inflicted upon a single member of our community is a wound inflicted upon us all. When one part of America hurts, we all hurt. And when one citizen suffers an injustice, we all suffer together. Loyalty to our nation demands loyalty to one another. Love for America requires love for all of its people.

When we open our hearts to patriotism, there is no room for prejudice, no place for bigotry and no tolerance for hate. The young men and women we send to fight our wars abroad deserve to return to a country that is not at war with itself at home. We cannot remain a force for peace in the world if we are not at peace with each other.

As we send our bravest to defeat our enemies overseas — and we will always win — let us find the courage to heal our divisions within. Let us make a simple promise to the men and women we ask to fight in our name, that when they return home from battle, they will find a country that has renewed the sacred bonds of love and loyalty that unite us together as one.

But as my Trump-deranged Facebook friends say, we know he doesn’t believe any of this. We know in his heart that he’s a racist Nazi. Besides, they don’t want to heal those divisions. They want to exploit them, and why would they want to be undivided from deplorable citizens they hate anyway? Continue reading