fairness

The United Ethics Train/Plane Wreck Sails On: A New, Worthless Apology, Ann Althouse Buys A Ticket, And More!

/ Jack Marshall / 84 Comments

[ And yes, it is worth the attention it’s getting on an ethics blog. Greater ethical lessons and enlightenment can arise out of a transaction at a lemonade stand than in nuclear disarmament talks; this basic, establishing principle of Ethics Alarms still is elusive to many readers, and I don’t know what else I can say to explain it for them. Of course other things are going on: Bulletin: this isn’t a news site. No, the fact that Sean Spicer said that “Even Hitler didn’t use chemical weapons” and the news media, knowing full well what he meant (and that what he meant was technically correct, though still a jaw-droppingly cretinous thing to say) still turned it into a big deal —because he works for Donald Trump, and there for is evil—and Nancy Pelosi even said the it mandated his removal (no, the fact that Spicer is incompetent mandates his removal—“Best people,” Mr President? Remember “Best people”?—but we knew that) is not a more important ethics story.

I am seriously considering just banning every commenter who makes one of those “Why are you writing about this when children are dying in the Congo and Flint still has bad water?” complaints. Write your own damn blog. I have clients, a full time job and many other responsibilities, taught for four hours yesterday, and most of all, had a Red Sox game to watch. Istill posted about 2000 well-considered words. I am not your Ethics Monkey.]

Reports from the still accumulating United Flight 3411 ethics carnage:

Look! A new apology! United Airlines CEO Oscar Munoz performed a backflip and issued a brand new apology for the fiasco on United Express Flight 3411, and said in a statement;

The truly horrific event that occurred on this flight has elicited many responses from all of us: outrage, anger, disappointment.  I share all of those sentiments, and one above all: my deepest apologies for what happened. Like you, I continue to be disturbed by what happened on this flight and I deeply apologize to the customer forcibly removed and to all the customers aboard.   No one should ever be mistreated this way.  

I want you to know that we take full responsibility and we will work to make it right.    

It’s never too late to do the right thing. I have committed to our customers and our employees that we are going to fix what’s broken so this never happens again. This will include a thorough review of crew movement, our policies for incentivizing volunteers in these situations, how we handle oversold situations and an examination of how we partner with airport authorities and local law enforcement. We’ll communicate the results of our review by April 30th.  

I promise you we will do better.  

Sincerely, 

Oscar

Quick reactions:

….Well, I hope you will do better, because it would be almost impossible to do worse.

…Wait, I thought the United agents were following procedures and that this was all the fault of the “disruptive” passenger? Didn’t you say that? I’m sure I read that you said that…

…”Outrage, anger, disappointment”? When did Munoz express any of those? The word he used before was “upsetting.” In his previous “apology,” which extended to the passengers who were “re-accommodated,” a weasel word if there ever was one, since they were “un-accommodated’…

…Yes it is too late to do the right thing sometimes, and this apology is a perfect example.

If the soon-to-be-forcibly retired United CEO had issued this apology immediately, contemporaneously with  placing every involved employee in Chicago on leave until the matter was fully investigated, it would have been a #1 apology on the Ethics Alarms Apology Scale, the best of the best, the top of the line….

1. An apology motivated by the realization that one’s past conduct was unjust, unfair, and wrong, constituting an unequivocal admission of wrongdoing as well as regret, remorse and contrition, as part of a sincere effort to make amends and seek forgiveness.

However, when such an apology follows a previous apology that expressed none of this, but instead a reflex insistence that no wrong had been committed and that the victim of the wrong was at fault, the second apology becomes a #7 apology on the scale, one that is insincere and not a true apology at all:

7. A forced or compelled [apology], in which the individual (or organization) apologizing may not sincerely believe that an apology is appropriate, but chooses to show the victim or victims of the act inspiring it that the individual responsible is humbling himself and being forced to admit wrongdoing by the society, the culture, legal authority, or an organization or group that the individual’s actions reflect upon or represent .

Munoz’s second apology also insults the intelligence of everyone following the incident. We know what United’s attitude was: the United CEO expressed it:

“Be still peasants, and don’t scream like little girls when you get your comeuppance! We decide what your rights are! Next time, try walking to Louisville! I bet our surly representatives, cramped seats and stale pretzels will start looking pretty damn good before you get though Indiana.”

Now he’s suddenly horrified and contrite. Sure he is: he’s horrified because United stock is falling, and contrite because a public relations crisis management specialist told him to be.

Too late. We know what you really think, and we don’t forget that easily. Continue reading →

Quick United Ethics Plane Wreck Passenger Addition: The Journalists And Others Smearing Victim David Dao

/ Jack Marshall / 25 Comments

Which one is David Dao? What is he like? What has he done? IT DOESN’T MATTER…

I had to post this as soon as a comment on the original post mentioned recent revelations about the abused passenger on—and then off–  United Flight 3411 yesterday.

David Dao (that’s his name) will naturally be the object of research by the news media, because he’s now a public figure and they are overwhelmingly scum. However, whatever exposure his past and present receives as a result of his unwelcome celebrity due to a United employee fingering him for no particular reason as a passenger to sacrifice to solve problems of the airline’s own making, none of it has any relevance to the episode. There is no justification for further injuring Dao by invading his privacy. It is a cruel and unethical thing to do. It is unethical journalism, because the details of the doctor’s life do not contribute anything to an understanding of the story and the issues that the conduct of United raises.

Never mind! This is the Paul Newman film “Absence of Malice” crossed with “Airplane”—an innocent bystander is swept up in a controversy, and as a result is embarrassed before the world because journalists never consider the Golden Rule, and seldom care about fairness, decency, compassion or the consequences of what they publish. “The public has a right to know,” they posture. Really? Why does the public have any right to know about Dao, besides what they see on the YouTube videos?

TMZ, a bottom-feeding celebrity site,  first dug up Dao’s history, posting a click-bait headline.  The Courier-Journal, a Kentucky affiliate of USA Today, then piled on with a story about the “doctor with [a] troubled past.’  The New York Daily News,  The New York Post, The Washington Times, The Chicago Sun Times, D.C.’s ABC affiliate  and People Magazine all joined the fun, the game being “Let’s see if we can further embarrass and humiliate this man, because United didn’t do enough already.” People’s expose was titled “Revealed: All About the Doctor Dragged Off Overbooked United Flight — and His Troubled Past.”

Did I mention that the woman whose life is put on the front page in “Absence of Malice” kills herself? (Melinda Dillon received an Oscar nomination for the role.) Continue reading →

More On United’s “Ethics Plane Wreck”

/ Jack Marshall / 36 Comments

Ethics Alarms reader Arthur in Maine correctly declared that yesterdays’ multi-stage fiasco involving United Air Lines, an abused passenger and the police would be the first Ethics Alarms “ethics plane wreck.” He was correct.

Now we learn that the entire mess was based on a lie: this was no boating accid….sorry…the flight was not “overbooked.” United just decided at the last minute to fly a flight crew to Louisville, so it bumped four passengers against their will and lied, saying that the flight was overbooked. In addition to the policy-defying employees, and the brutal police, passengers on the United Flight 3411 Ethics Plane Wreck, which has spare seats aplenty, include

Recent passengers:

1. The United staff responsible for the fiasco added to their ethics foul with this official summary of the incident, cited by the United CEO:

Summary of Flight 3411

. On Sunday, April 9, after United Express Flight 3411 was fully boarded, United’s gate agents were approached by crewmembers that were told they needed to board the flight.

. We sought volunteers and then followed our involuntary denial of boarding process (including offering up to $1,000 in compensation) and when we approached one of these passengers to explain apologetically that he was being denied boarding, he raised his voice and refused to comply with crew member instructions.

. He was approached a few more times after that in order to gain his compliance to come off the aircraft, and each time he refused and became more and more disruptive and belligerent.

. Our agents were left with no choice but to call Chicago Aviation Security Officers to assist in removing the customer from the flight. He repeatedly declined to leave.

. Chicago Aviation Security Officers were unable to gain his cooperation and physically removed him from the flight as he continued to resist – running back onto the aircraft in defiance of both our crew and security officials.

Verdict: Dishonest, self-serving and misleading: Continue reading →

KABOOM! United Air Lines. Unethical. Incompetent. Stupid. Insane. Unforgiveable. [UPDATED]

/ Jack Marshall / 121 Comments

Just read this, which goes with the video.

Quick summary: a United flight supervisor came on board a sold-out flight and demanded that four seated passengers leave the plane  so four United employees could take their seats. Four passengers were chosen at random, and one, an older man, refused. Police were called and he was beaten and forced off the plane.

Really.

It’s hard to type with all these brains from my head explosion on the keyboard, but…

1.  No business that treats customers like this deserves to stay in business.

2. Any solution would have been better. Anything. Charter a flight for the United employees. Pay 10,000 bucks per passenger as incentive. Offer a lifetime ticket. That the united employees couldn’t come up with a less abusive and disrupting solution shows terrible training, terrible judgment, and a terrible corporate culture.

3. I am stunned that no passenger, when the older man who refused to go began to be abused by the police, stepped forward to take his place. I would think that would be an obvious response. Can we all pledge here and now that before someone is dragged screaming of a flight we are on, we’ll step forward and give up our seats?

4. I have to travel a lot for my business, but I will move heaven and earth not to have anything to do with United.

5. The carrier should pay dearly for this.  It is inexcusable.

More accounts: New York Times, Hot Air, Vox, NPR, FOX6Now.com, The Gateway Pundit, neo-neocon, Boing Boing, View from the Wing, Raw Story, Fox News Insider, CBS Chicago, , Guns & Money, The Federalist, IJR, FOX31 Denver, AOL, Instapundit, Axios, Eschaton , Mediaite, The Ring of Fire Network, View from the Wing, BGR, Mashable, CBS Pittsburgh, The Daily Caller and Outside the Beltway

And this, from Hit and Run at Reason:

While United’s customer service policies in this case are clearly heinous and absurd, let’s not forget to also cast blame on the police officers who actually committed the brutality on United’s behalf. NPR reports that the cops attacking the man “appear to be wearing the uniforms of Chicago aviation police.”

While there may be something to be said for the ability for private businesses to summon the help of the police to remove people from their premises if they refuse to leave peacefully and their presence is unwanted, there is no excuse for the police to cooperate when the reason their presence is unwanted is not “causing a disturbance” or being violent or threatening to other customers, or stealing goods or services, or doing anything wrong at all, but rather wanting to peacefully use the service they legitimately paid for.

Shame on both United for calling the cops on a passenger to make the lives of their employees and business easier, and shame on the police for having any part of it.

[UPDATE: According to A.P., others may agree with the above; “Chicago aviation department says officer involved in dragging man off United flight placed on leave,” A.P. tweets.]

 

Helpful Hint: When A Man Proposes Marriage This Unethically, The Right Answer Is NO

/ Jack Marshall / 12 Comments

Wow. What a classy proposal!

In Ohio, romantic Kyle Stump, 23, painted: “Michelle Marry Me. I Love You” and a heart—Awwwww!—- in  red letters on the side of a building in the city-owned shopping mall at Lake Sheffield, Ohio. His proposal covered 30 feet of wall space.

His girl friend Michelle Astorino still missed it until Stump took her to the building one night with a flashlight.  She said “yes,” the fool. Then police arrested him based on a tip, and matched the handwriting on the wall to a form Stump had filled out in 2012.

Did you know they tried to catch Jack The Ripper the same way? But I digress.

Stump pleaded no contest to the misdemeanor charge of criminal mischief  and was sentenced to 60 days in jail with a $500 fine. The jail term was suspended as was most of the fine, but Romeo will have to pay $332 to sandblast the wall clean, and has to perform 80 hours of community service.

“They don’t have to be so hard on me,” Stump complained to the media. If I were the judge, that comment would be enough to make me reinstate the jail time and the full fine.

He says the legal setback means he’ll have to buy an engagement ring on an installment plan. Did I already say “Awwww!”?

“We’ve basically just brushed it off and are excited about our engagement,” Michelle told “Inside Edition.” “It’s still a crime, we understand that, but, I mean, it’s not that serious.”

No, you moron, in fact defacing public property or any property is very serious, and it doesn’t matter if you’re defacing it with “Hitler Rocks!” or “Give Peace A Chance.” It’s destruction of property, wastes scarce public funds,  shows disrespect to your neighbors and community, and proves your honey-bunny has the basic ethics comprehension of a terrier.

Well, at least it’s a good match..

Both of you are idiots.

Please don’t have kids.

________________________

Pointer: Fred

Yale’s Core Values Betrayal: The Case Of The Student’s Unnecessarily Provocative Philosophy Essay

/ Jack Marshall / 18 Comments

It certainly appears as if U.S. higher education is sailing toward the shoals of ethics bankruptcy, full speed ahead. It also appears that Yale, although it’s part of a tightly bunched armada, is leading the way.

A law suit called Doe v. Yale tells a jaw-dropping tale that once would have been unbelievable, “once” meaning “before a large segment of the culture accepted the proposition that free expression and thought were undesirable unless they met certain lockstep requirements that will ease the way to a progressive utopia.” The plaintiff, a male student, claims that Yale punished him for the offense of writing a class essay that offended a female teaching assistant.

According to his lawsuit, in late 2013 a philosophy teaching assistant filed a complaint with the university’s Title IX office, complaining about a short paper “Doe” had written in the class she was helping to teach.  The essay discussed Socrates’ discussion, recounted in Plato’s “Republic,” of the three divisions of the soul and their relationship to justice. It applied the Greek philosopher’s ideas to rape, arguing that the crime was also an irrational act in which  the soul’s appetites and spirited components overwhelm its reason, which must have primacy for mankind to be moral and just.

The Title IX coordinator, an associate dean in the Graduate School of Arts and Sciences named Pamela Schirmeister, told Doe that his essay was “unnecessarily provocative.” By daring to discuss rape, he had committed an offense against the teaching assistant. He was told to have no contact with the teaching assistant, and ordered to attend sensitivity training at the university’s mental-health center—re-education and indoctrination, in other words. “Doe” was now, he was told, a “person of interest” to Yale, meaning that that the college was now going to be watching him with a grounded suspicion that he was a potential danger to the campus.

What followed, a few months later, were two dubious accusations of sexual assault by female students, both handled with the slanted, pro-accuser, due process-avoiding  approach that has become epidemic on campuses since President Obama’s Dept of Education issued its infamous “Dear Colleague” letter in April of 2011.  Ethics Alarms has discussed some of these cases and the letter, but that is not the topic before us today.

Today the topic is the suppression of free speech, thought, and expression on college campuses.  Continue reading →

Comment Of The Day: “Incompetent Elected Official Of The Month, As Trump Derangement Allegedly Eats Chuck Schumer’s Brain”

/ Jack Marshall / 4 Comments

Aggressive Ethics Alarms commenter Elizabeth II was on fire yesterday, authoring two and maybe three Comment of the Day-worthy screeds. This was the first of them, and on a topic that never can have enough discussion here: civility, in reaction to Senator Schumer’s public berating of a Trump voter in a New York restaurant.

Incidental Update: when that post was written, no leftward mainstream media sources reported the incident, though it was unquestionable newsworthy. If Senator McCain or Mitch McConnell, and certainly Sarah Palin, had behaved this way, it would be on every front page and CNN would be leading with it every hour.  I noted that this was a perfect example of how the polarization of news sources works today; I also wondered if the story would ultimately be debunks or credibly denied. The story  hasn’t been debunked, and the Left’s media pals have ignored it. From now on, I think I’ll ask any desperate denier of news media bias try to explain this.

Here is Elizabeth II’s Comment of the Day on the post, “Incompetent Elected Official Of The Month, As Trump Derangement Allegedly Eats Chuck Schumer’s Brain”:

I think this is more than Trump Derangement — though of course Trump as POTUS is making it worse. It is the awful, seemingly uncontrolled downturn in civility generally in this country. We dress like slobs, we act like slobs, and we talk like slobs. We seem to have no control over our behavior: in perhaps two generations, all bets are off in terms of civil behavior.

When my son was very young I did want him to learn to be a “gentleman.” This had nothing to do with money, class, or beliefs: it was attitudinal and behavioral only.

My explanation was this: what you do or say in the privacy of your own home — absent breaking the law — is absolutely one’s own business.

Outside the home, however, is where being a ‘gentleman’ comes into play. The key to being a gentleman is to match your public behavior to where you are and who you are with — doing so with grace and civility without , compromising your own personal ethic. Continue reading →

Comment of the Day: “From The Ethics Alarms “Res Ipsa Loquitur” Files: Now THAT’S An Unethical TSA Patdown”

/ Jack Marshall / 9 Comments

The post about the TSA agent’s excessive “patdown” of a young boy, caught on video, prompted spirited debate with many high quality comments.

Before presenting John Billingsly’s COTD, let me note up-front two of John’s points that I disagree with. First,while refusing to follow an illegal order is mandatory, the fact that one is given an order to do something unethical—and this patdown was unethical—does not reduce the responsibility to refuse if the harm to another is clear, obvious, and objectively unjust, as in this case. Second, everyone involved in a wrongful act is accountable, from the top of the chain of command to the bottom. I also have a third and fourth, but I’ll let others cover those.

Here is John Billingsley’s Comment of the Day on the post, From The Ethics Alarms “Res Ipsa Loquitur” Files: Now THAT’S An Unethical TSA Patdown:

According to a report at Dallasnews.com, “Afterward, the TSA officer was instructed by his supervisor, who was observing, to complete the final step of the screening process.” My emphasis added. This suggests to me that the agent himself was going to break procedure and omit “the final step” of the screening process, which I believe to be the genital grope, until he was directly ordered by his supervisor who was there in person to do it.

I understand the “just following orders” issue per the Nuremberg Trials. It looks like he was going to disobey the order (procedure) until he received the direct order from his supervisor. I don’t think there are many low level employees who would immediately disobey a direct order of a supervisor in that situation. When you are a grunt at the bottom and your boss tells you to do things the way you have been taught to do them, it is going to be very difficult to make the decision to disobey.

Continue reading →

No, Bill O’Reilly Shouldn’t Be Fired For Making Fun Of Rep. Maxine Waters’ Hair

/ Jack Marshall / 117 Comments

Bill O’Reilly should have been fired before he made fun of Maxine Waters’ hair. Now would be the worst time imaginable to fire the blow-hard, untrustworthy Fox News pundit, because it would allow partisans to silence an opinion-maker whose opinions they hate by employing shameless and unjustified race-baiting. That tactic, employed repeatedly and futilely against Rush Limbaugh and other high profile conservatives, is unethical, and must not be validated by success.

In case you don’t follow O’Reilly, 1) I salute your taste and time management, and 2) here’s what caused the controversy:

O’Reilly was stopping by the set of “Fox and Friends,” and along with the gang on the couch watched some of Democratic Congresswoman Maxine Waters’ speech attacking President Trump. After the clip, O’Reilly said, “I didn’t hear a word she said. I was looking at the James Brown wig.”

Being in the Land of the Dimwits, O’Reilly sparked an idiotic defense from co-host Ainsley Earhardt, who said, fatuously, “You can’t go after a woman. Plus, I think she’s very attractive.”

Why in the world can’t you “go after a woman” when the woman is an elected official who says ridiculous things as routinely as clockwork? Earhardt’s statement was sexist on its face, and as O’Reilly quickly found out, it wasn’t sexism that he was going to be accused of with his mean James Brown wig comment. By the way…

…he had a point.

It’s a nasty, ad hominem, unprofessional point, however, that lowers political discourse into the gutter. O’Reilly has been doing this in various ways from the beginning of his career, when he wasn’t misrepresenting his credentials, his conduct, or other matters. This, however, was a relatively minor example.

Never mind though: Waters is black, so by the infinitely adjustable weaponizing definition of racism used by progressives, black activists and Democrats for the previous eight years, to criticize her at all is to be a racist. This was a sub-version; criticizing a black woman’s hair is racist. OK, comparing a black woman’s wig to an iconic black soul singer’s wig is racist. Or something: just cry racism, and the hope is that it will tar O’Reilly so badly that he will become unemployable, and no progressive will ever have their blood pressure raised by him again.

All over social media, progressives of note and non-note called for Bill’s head because his comment was “racist.” This really takes chutzpah, since mocking Donald Trump’s hair and skin-color virtually became a national pastime in Leftist Land during the 2016 campaign, and is still. What’s the standard being advocated here? Calling a white President”s comeover anything from a dead animal to decomposing vegetables is perfectly acceptable political discourse, but comparing a black House member’s wig to the hair of a dead rock icon is too horrible to tolerate? The Washington Post published a feature called “The 100 Greatest Descriptions of Donald Trump;s Hair” last June. It included such entries as

  • A mullet that died in some horrific accident
  • Combed like he’s televangelist Benny Hinn.
  • Like Biff, from “Back to the Future”
  • Like Lucille Ball
  • Like a troll doll

And most worthy of discussion,  this: Continue reading →

Incompetent Elected Official Of The Month, As Trump Derangement Eats Chuck Schumer’s Brain [UPDATED]

/ Jack Marshall / 25 Comments

Luckily, the Senator was hammerless…

NY Senator Chuck Schumer, the Senate Minority Leader (who sure seemed like a nice, reasonable guy in my two brief encounters with him), apparently needs an intervention.

According to witnesses, Schumer became enraged this weekend when he encountered Joseph A. Califano Jr. (former U.S. Secretary of Health, Education and Welfare under President Carter)  and his wife, Hilary, having a quiet dinner at the stylish Upper East Side restaurant Sette Mezzo. Schumer, dining with friends, began shouting at the couple and Califano’s wife in particular, saying, “She voted for Trump!” The Califanos left the restaurant, and the distinguished Senator followed them outside, continuing to harass Hilary Califano, saying,  “ ‘How could you vote for Trump? He’s a liar!’

Mrs. Califano confirmed the account. “Sen. Schumer was really rude . . . I should have told him that Hillary Clinton was a liar, but I was so surprised I didn’t say anything.”

A spokesman for Schumer denies this occurred, saying, “[He] and his wife ate at the café on Sunday, engaging in unremarkable conversation with patrons who approached their table. There were no heated exchanges with ‎anyone.”

Once again, almost all “conservative” media reports that Schumer was ranting at Califano. No left-leaning media has covered the story at all (so far), except The Hill. How do we know what happened, with journalism rejecting objectivity? The mainstream media actively works to bury stories that don’t serve their agendas, while the other side habitually over-hypes. If we take the MSN’s silence for the truth, then the episode becomes “old news,” and is effectively muted.

I have to maneuver this disgusting swamp every day. In this case, I’m going with the New York Post Page Six account, first because it’s the local paper; second, because I find it hard to believe that any paper would try to manufacture an incident in a crowded restaurant; third, because Mrs. Califano confirmed it, and finally, because Democrats have been increasingly unhinged for months.

Update: when that post was written, no leftward mainstream media sources reported the incident, though it was unquestionable newsworthy. If Senator McCain or Mitch McConnell, and certainly Sarah Palin, had behaved this way, it would be on every front page and CNN would be leading with it every hour.  I noted that this was a perfect example of how the polarization of news sources works today; I also wondered if the story would ultimately be debunks or credibly denied. The story  hasn’t been debunked, and the Left’s media pals have ignored it. From now on, I think I’ll ask any desperate denier of news media bias try to explain this.

So… Continue reading →