
The New York Times tells a tragic story about a young woman, Bowen Wan, with medical problems, under pressure in her profession, lonely and isolated as a recent arrival from China, who was drawn into a relationship of trust with an AI chatbot. In the end, that relationship was fatal.
ChatGPT was thrilled to take on the role of friend, confidant, advisor and medical expert. Wan, emotionally vulnerable, was happy to have the resource. From the Times account:
….The medication that had kept her epilepsy at bay for more than a decade had, inexplicably, stopped working. Despite trying different drugs, Bowen found that her seizures roared back, sometimes striking more than once a day. Doctors began discussing whether she was a candidate for brain surgery. At the very least, they agreed that she could no longer handle the demands of her software engineering job at Amazon. So, in 2021, Bowen went on disability leave.
Besides trips to the grocery store, she rarely left the safety of her apartment, located in a trendy neighborhood in Seattle. A seizure could turn any outing into an embarrassing, even dangerous, ordeal. Meeting new friends felt out of the question, too: She couldn’t stomach the idea of enduring an episode in front of a stranger whom she did not trust to understand her condition.
Her parents were the only people she felt she could talk to about her epilepsy. Their frequent phone calls tethered her to the outside world. They took an interest in every detail of her day and didn’t judge her when she took long pauses to find a word. Then, in 2023, she found a new companion in ChatGPT. She asked the bot for relationship advice and help navigating her health insurance and disability benefits. In 2025, she averaged more than 1,500 messages per week, sometimes chatting for hours in conversations that would stretch late into the night. [cont.]




